Everything about the purchase was simple and professional. Gary handled all aspects with professionalism and knowledge. My vehicle has been 1st rate so far. From the initial inquiry to closing-excellent!
Everyone there (particularly Thomas Kelahan...sales...and Dan Carlen...manager, with whom we came to terms with; and Tim Reid...for paperwork) made everything easy, quick and comfortable. Thomas sought our questions and, often, answered them as they were coming to mind. Even the people with whom we weren't working were pleasant and helpful, concerned that our needs were being met at all times. Your staff is your strong point!
We had a few glitches in the pick up of the car, not a huge deal, but very inconvenient for me. They took total responsibility for it and made it right. Can't ask for anything more than that! Great buying experience.
Was looking for a particular car and found it at this dealership. A Lincoln MKX in white. Spoke to the owner several times. We made a deal over the phone. Drove up with my trade in car and my check. Within an hour we were out of there with the exact car we wanted. I have dealt with many many dealerships but this place was truly a pleasure. Worth the ride from Long Island NY to Concrd NH. Grade A+
I came in with an old 04 trailblazer looking to finally buy a nice car. Jamie found us looking at a used 2012 maxima. From start to finish she was extremely nice, informative, and not your average pushy salesperson. She walked us through every step start to finish and actually seemed to care more about me and girlfriend then making the sale on the car which to me means everything. After having years of car sale experience myself I know the business pretty well. Dennis in financing got us approved and out the door same day. I was really impressed with the entire experience which I wasn't expecting from prior experiences. I would recommend going here to anyone looking for a car. I will be going back for my next one
Great service!! Very easy and convenient scheduling! Thanks for the continued support on the vehicle following purchase as well. I will continue to service and purchase all vehicles from Concord Nissan!
My wife and I just purchased two minis they took great care of us from start to end. We had our kids with us and they where very patient since we had a 3 year old boy with us that is a terrorist in any building. Will continue to business with them and recommend them to anyone. Joe Fetz the salesman we felt with was very nice and he was not pushy and forcefull made the experience very pleasant. Thank you all so much.
No matter what the issue is, Mini of Bedford is always there for me. The service advisor's are top notch, specifically Ed West. I don't know what I would do without him! Facility is always spotless and everyone is always so friendly!
John M did a great job getting us into our first new Mini ! It was fun fast and easy ! John was very helpful and the car is just fantastic ! The whole dealership experience was wonderful . I highly recommend this place to anyone looking for a new car !
My truck developed a driveability issue just before a long weekend! I gave em a call and they said bring it right over a few hours later ot was fixed under warranty and they also had time for a oil change
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