Ford Focus for Sale in Hagerstown, MD

Great customer service and great overall experience. Got me in a excellent car and made it a very nice and enjoyable experience. I would definitely return.

I never bought a used car before for fear of getting a lemon! I have no idea if the previous owner did oil changes on time and other routune maintenance....so i was always afraid of getting burned. Fast Lane has a warranty program that simply works,in my case i bought a 2017 Dodge Caravan with 48,000 on it......they did me a great deal on it but what i left feeling was the same kinda peace of mind you have in a new car knowing all is covered for 3 years 36k miles.....they custom priced me a warranty for the next 25k miles i drive....in my case about 3 years worth......it covers all major functions but not wear items like brakes and hoses etc.....i never buy warranties In anything,but this made too much sense to me! It is a Dodge dealer recognized warranty,ok i paid 1300 bucks for it but they wrapped it into my loan for about 9 dollars a month.....if engine or transmission goes its covered,if i breakdown they tow me,pay car rental, brung gas etc......i came all the way from Rockville......and my Grand Caravan SXT 2017 is selling here for 19k and higher...... new they are about 29k.......Melanie was able to get my price down to 15,100 !!!!!! I had the room to buy warranty and peace of mind.....i love their honest approach.... The best thing i can say for them is I would buy from them again with no hesitation! Thanks Melanie,and Tom,and Tim for explaining the warranty!

Melanie and the staff was amazing w was turned down by so many people and they gave us hope and they worked with us and my wife and I are very greatful for them WE HIGHLY RECOMMEND THEM

One of the few places I visit where I wasn't being hounded about buying new. He was very helpful, patient and courteous. The next time I have to get a car I'm going there again

NEW CAR PURCHASE: Tim Moats was excellent to work with. He was recommended by a friend. I called on Tuesday and discussed what we wanted to purchase and ask if we could schedule an appointment to meet on Wednesday. Tim was scheduled off the Wed before Thanksgiving but came in to meet us. He was excellent thru the entire deal. The evening of delivery he took time with my husband to review all the options, paired his phone, explained each feature in detail and filled vehicle with gas (38 gallon tank!). Picked up on a Thursday and he called on Saturday to see if we had any questions or concerns. This is our 6th Toyota and Tim made vehicle purchase one of the best.

Did a good inspection. Did a good inspection. Did a good inspection. Did a good inspection. Did a good inspection.

I asked for Ken Reed because I had previously dealt with him on a few other occasions and appreciated his courteous and helpful manner.

I took my Ford truck for service and was very happy with the service. Clean facilities and friendly staff.

It was actually a fun, entertaining day. Smooth purchase and I learned a lot about the car buying process. Michael was patient and he and Jonathan explained the financial piece and warranties.

We have been dealing with Forresters for over 2 decades and would never want to purchase from any other dealership. They welcome you as a friend and are always very helpful and very knowledgeable about all their vehicles. We always work with Travis Mummert and the only rating we can give him would be an A++. Travis is always ready to explain everything you need to know about the new vehicle. He cares about giving you as much time as you need to fully understand everything about the car. He has brought cars to our home for us to test drive in order to keep us from making a trip to Forresters. He has made special trips to our home to help putting the garage door in sync with our new car. We appreciate the time Travis takes to find the best deal for us. He???s extremely knowledgeable about special deals and rebates that apply to the car we???re purchasing. Travis doesn???t stop contacting us after the car is purchased. We know he will call us periodically to see how the car is working, if we???re happy with it and if we have any questions that he can help us with. We never consider buying a car other than a Lincoln because of its performance and comfort, but even more importantly, we have developed a loyalty to Forresters. They always make you feel like you???re a part of the Forresters family. And we don???t think we will ever find a dealer who we can trust the same way we trust Travis Mummert. I very honestly give the top rating possible.

I went there to buy 2013 Kia Sorento and I met some lady her name is Debbie, she is a very smartest underwriter and salesperson. She is a very friendly person like my sister and works professionally with amazingly quick.I arrived there at about 3:30 PM but I could pick my new car up at 4:30 PM, it took only 1 hour!! test driving/all paper works with loan processing.I strongly recommend this dealer and Debbie and you will be happy~~Thanks, Debbie.

I went in to get my vehicle serviced, and walked out purchasing a second vehicle. I have bought 4 vehicles from Nissan Younger of Frederick, MD. I will not go any where else, They treat me like family, they are not pushy, I tell them what I want and they make it happen. All departments- service, finance, sales, management etc. are all beyond amazing. Christian did an amazing job on my new purchase, he informs you of information you need, things you didn???t expect you needed to know and most pleasurable person.

Walid - the owner makes shopping for a used car a pleasant experience. He's knowledgeable, honest, and not pushy. He answered my questions and explained options during my used car search. Walid advised me which of the three makes I was considering would be best for me - and why. If you want a fancy showroom - look elsewhere. If you want a good experience - look here.

My family has bought at least 5 vehicles from this place over the past 10 years and they've always done good for us. Marcos (the guy we always seem to end up buying a car from), has always been honest and upfront about things regarding the cars, the dearlership policies, and the special offers. He's also very friendly, talking to you like a person and not just a potential sale. The cars we get have always been reliable. Never bought a 'lemon' car from here. The longest lasting was a Seabring that we had for over 10 years, and it would have lasted much longer if it weren't for being in an accident. The shortest lasting one was a '99 Pontiac Grand Am that I had for only two years, but that's because I traded it in for a real nice 08 Taurus which I got from the same place for a great price.

I would like to say this was my first car experience and it could not have been any better. Sade was awesome to work with. She knew what she was doing, she knew what I was looking for and worked to get that vehicle for me. I would recommend her. She is very motivated and you can tell she loves her job.

Car max was great the sales lady was awesome Maria an the finance guy ( JD ) was great, could not have gone any better an I love the car, I'll be taking someone there tomorrow to buy a nother car, thanks Maria an JD

I was in the process of looking for a first official car for myself. Came to Carmax once and the Sales Associate (Louis Dean) was very helpful, walking me around the lot and showing me cars within my price range that he thought I would like. I ended up taking one for a test drive but wasn't sure if it was the car for me. I came back a couple days later to check out some more and Louis was more than willing to take me for another two test drives. He was very helpful explaining the pros and con's of each car and really make my car buying experience smooth and easy. I walked of the dealership the second time with the keys in hand!

I recently purchased a chevy avalanche from Sunset, and on the way home the truck gave me a error code for the traction control. I called the dealership, which was closed and left a message. The next morning the owner of the dealership called me personally. He had already contacted a local repair shop and had them contact me later that morning. The repair shop handle the issue quickly and did a great job. Normally you get a lot of blame deflection, excuses, or just poor attitude after the car is sold. This issue, even though it was a minor glitch ( just a sensor) The fact the owner took the time out of his day to make sure I was taken care of says a lot. I would , and will recommend this dealership to everyone i know. Thank you for your great customer service. A very pleased customer. Also thank you for staying open late to accommodate my schedule. You cannot go wrong dealing with this dealership.

i'm very happy to write this review about all things automotive. i worked with kyle and damon schoen. and things couldn't have gone much better. sure, i wish i had gotten a better price. but i think they were fair and reasonably easy to work with. i and my friends and family have bought lots of cars. many dealers have hidden fees like documentation, dealer prep, mandatory warranty purchase fees. some dealers force you to get nitogen in tires. in short, i didn't want to get ripped off. i did my homework, and read a lot of reviews about this dealership. i agree with everything the other reviewers have said about these guys. they're honest, upfront. i can't say you're going to get a super awesome bargain. but i do feel comfy in saying that they'll give you a reasonable price, and give you a car that has been checked out and in good running order. spending a lot of money on a car is a big deal. you also have to consider the years of spending money on maintenance, fuel, insurance, etc... so i really wanted to be very detail oriented. i contacted the dealership like 10 times with lots of uestions. i was surprised they were patient, able to answer all my uestions in detail. with the exception of not being able to score a super awesome financial deal, i can't find one thing to complain about. one note: their showroom floor isn't the most pristine. it isn't expensive or anything. if you look at pictures of cars inside their showroom, the floor has scuff and tire marks. but hey, i don't care. if they save money on the floor, that means they won't charge me a fortune on purchase price? i plan on referring friends and family to this dealership. even though they are a little far away from me, i would trust them and feel comfortable with them. no regrets, would definitely be in touch with them for my next car.

I found them online and they called. I looked at their inventory and found the van I wanted. I am a mom of a combined family of 6 kids. I went through a horrible divorce several years ago and finally on my road to financial recovery. They were amazing with financing and getting me the vehicle that fits my lifestyle. Thank you all from the bottom of my heart. You all are amazing.