Used Ford Focus for sale in New Haven, IN

I stopped in to check out a car I’d seen online, along with five other cars at other dealerships. O Daniel was the only response I got within minutes of contacting them. Made the appointment, loved the car, bought it. 48 hours later, the others decided to respond to my initial inquiries. It’s a new world guys, try to learn from O’Daniel’s. They know what’s up!

Really good car. Bought my focus 2 years ago, and it was amazing deal. Was by the far best deal on the lot. There was a Corolla on the lot, which was way older, had a higher mileage, and was $500 more. I said no way, stick it Toyota. I’m going American, and I am so glad I made that choice. My focus didn’t disappoint me at all, with a well designed well thought out interior design, and sporty exterior styling. Very comfortable and quiet ride. And impressive gas mileage. 37 MPG on the highway, and around town about 33. Awesome gas mileage, and it only costs me $50 a week for a full tank. Been pretty reliable, did have a few little transmission hiccups. But took it in and were soon fixed under warranty. Other than that, no other reliability problems to report in two years of ownership. Definitely recommend this car.

As always, Christian goes above and beyond anyone I've ever dealt with on my car appointments. He completely explains everything that has been done in the servicing of my car and if there is anything of concern that I should know about. I leave knowing that my car is in good shape and ready to go. He is very personable to talk to and knowledgeable of every item about my car. I appreciate having him take the time to help me know exactly what was done for my car. The mechanics also do an excellent job in taking care of my car.

I purchased my 2014 Ford Focus SE four years ago with 76k miles and its done exceptional well even though its exceeded 100K miles. It saddened me that I only had five months left from its payoff. I was truly looking forward to having it as a second vehicle prior to retirement. The radio went out first, followed by the backup sensor and lastly the internal clutch of the transmission. Ms. Blue has done well for its service until now. It feels like a loss of a family member.

Very pleased with my experience at Bob Thomas Ford. They had a pickup on their lot available that another Ford dealer told me I would need to wait 12 to 18 months to receive after ordering it. It was exactly what I was looking for. They were very helpful in the whole purchase arrangement.

This car is exactly what i needed when i limped my old ponitac into the dealer. Unlike my previous car this one is great on gas. It handles smoothly in my opinion. THe only downside i can think of is the trunk is small. even with the seats down in the sedan like i got.

Always get good service and repairs at this dealership. The service representatives are always helpful and explain what they are going to do and what they ended up doing.

Just purchased for a replacement to a 300,000 mile escape, it’s the sel model so creature comforts are few but for the price it is optioned pretty well, the 4 cylinder was averaging 37 mpg on my 2 hour drive home with plenty of power, plenty of room inside do a small car for 2 people and maybe smaller kids in the back seat but it is a smooth ride for the small package. I will use it as a work vehicle to commute the 3 to 4 hours each way to work

Awesome staff and quick service! Everyone was super friendly and down to earth and Jeff McCoy got me into an awesome used car quickly and efficiently! No hassles, got in and out quickly.

I've only owned this car for a couple of weeks, but I love it! Right from the start, I felt very comfortable driving it (a lot of cars take a while to "fit"). My only complaint is that the hatch area is small, but then this car is a lot smaller than what I usually drive. I just have to get used to that. I love that it has automatic lights & high beams, GPS navigation, a backup camera and a way to sync my phone easily.

I was very impressed with salesman John Berghoff and the O’Daniel Ford Dealership in general. John is straight forward, very knowledgeable on Ford products, very Customer Focused, and great to work with! He was very attentive to my every question. I e-mailed John before ever stopping into the dealership and he quickly responded via e-mail with answers to my questions about MSRP and the A/Z plan price for the 2019 Ford Edge – Titanium with the options I wanted. I also had many questions on functionality and the Hi Tech features included in the vehicle. He offered via e-mail to bring a vehicle to my house and let me keep it overnight to try out all the features and take it for a test drive. Although I didn’t take him up on his offer, I was very impressed with his customer focus and decided to stop into the Dealership the next day. At that point John encouraged me again to take a couple of Edges for a test drive, which I did and soon fell in love with the vehicle. John also offered to negotiate with me on prices for the Ziebart Gold Plan and an Extended Warranty, items that I believe help protect my investment. I wasn’t ready to make a deal after the first trade-in value offered by O’Daniel Ford for my 2007 Lincoln MKX that day and expressed that to John, but he continued to send me info on the car and expressed his interest in earning my business in the future when I was ready to buy. Sales Manager Brent Swartz came out and introduced himself and also stated he would work with me to get the prices lower on the Ziebart Gold Plan and the Extended Warranty. I left the Dealership very impressed with O’Daniel Ford, although not yet ready to buy. A day later John Berghoff sent me info about a company called TradeRev that O’Daniel Ford collaborates with to help customers get better trade-in offers. I decided to give it a try a couple of days later and to my surprise I was offered exactly what I needed to make the deal. John got me a new F150 Ford Truck as a loaner until they could get the exact 2019 Edge I wanted from Indianapolis. After I made the deal, General Manager Mr. Jeff O’Daniel came out to John’s desk, introduced himself and thanked me for my business. I left the Dealership extremely impressed and very happy that in a few days I’d have my new 2019 Ford Edge. I can’t think of anything the staff could have done better unless they would have given me a new car for free! :) Seriously, they did everything they could to answer my questions and negotiate with me to give me what I needed to move forward with a purchase, all without making me feel pressured to buy. After years of purchasing many vehicles from another local Ford Dealership I have become a happy new customer at O’Daniel Ford and plan to take all my future purchase and service business there!

Love this car. Ease of driving and size. Easy on gas. Only problem is that the center of the steering wheel is constantly sticky and leaves glue like tar on my hands and clothing. No one and nothing has removed it and ford is no help.

Excellent customer service in the buying process. I communicated online with interest in test driving a couple used Fords and Jennifer and team had them ready to go when I arrived. Jennifer was great to work with throughout the whole process. Very responsive, quickly answering any questions I had, and worked diligently to make sure I was all set when purchasing my vehicle. I highly recommend O'Daniel Ford.

The only thing I would say in gear 1 get vibration sudder like going up a hill ask the Mechanic to check it he says it’s like a vibration sudder not sure if this is what there meant to be like he said it’s fine apart from that no problem apart from need to sort the clutch

Worked with Zac, he was super helpful, knowledgeable. We didn't come to make a deal however I would have no problem giving them my business, will definitely check with them when it comes to my next purchase.

Poor transmission. Shudders sometimes or skips. Other than transmission I like my Focus. Comfort is good as is styling. I love everything about my Focus EXCEPT transmission.