Used Ford for Sale in New Haven, IN

Our desire was to look at multiple vehicles from multiple manufacturers without getting a lot of sales calls from multiple Dealerships. O???Daniel Ford & Salesman Scott Oser pleasantly obliged us with this request. Once we identified the best value for our money, we shared with Scott the model & options we desired. Within a day, his search of the region found a vehicle matching what we were looking for minus a 2nd seat console which he noted that the O???Daniel Body Shop could obtain/install with no problem. The vehicle was delivered late Saturday and by early Tuesday morning the console was installed, vehicle cleaned, gassed & available for us to review and test drive. The subsequent purchase process was simple as well. Scott & Mike had both reviewed allowable rebates & financing offers from Ford and offered their thoughts of what was the best option(s). Final pricing was well within the acceptable range given our past internet search & review. Hence within 15 minutes or less, all paperwork was completed and the 2018 Platinum Ford Explorer was ours. Of course this just outlines the typical process of buying a vehicle but the O'Daniel Dealership and Sales Personnel make things a lot more personable. When you walk in and your point of contact is busy, someone else will offer to assist until your desired contact is free. If you just want to roam around and look at their lineup, they are fine with that as well. Each employee takes a little time to get to know you, all while sharing a little about themselves and their pride in O'Daniel Ford. Sales Personnel are confident in their knowledge of the Ford Vehicles and take the time to share their expertise of the various styles/features available. They also have a keen knowledge of how things have fared in their Service Dept. and the support their Body Shop can offer. Upon delivery a one-on-one run thru of all the vehicles capabilities occurs all the way down to syncing a cell phone, setting the mirrors, seat and even radio stations if you want. Knowing that questions will arise, you are invited to come back in a week, two or whenever to ask questions and seek additional assistance. All in all their end desire is that you will purchase a vehicle from their Dealership because that is their business & what they do. The critical thing is how they do it. No constant phone calls, pitches or other tactics used by some other Dealerships or Internet contacts. In short the O???Daniel Ford Team listens, acts upon your guidance/desire and strives to make the experience to your liking supplemented as needed by their expertise. Again Thank You for an excellent experience!

Smooth ride, comfortable and roomy. Bought the extra cab version of the 2018 F-150 with the 2.7 Eco boost engine. Good gas mileage and great performace (STX). The turbo packs a punch!

We received excellent customer service from our salesman James Mendez, he came in on his day off so we could pick up our vehicle a day early. Great guy to deal with would recommend Bob Thomas Ford to anyone. Thanks again James.

I love this car! It's nice to be able to use electric only while staying close to home and having the option to use gas for long road trips! The heated and cooled seats are a plus! I got a roof rack to add storage, which is easy to put on and take off.

I have tried other places in Fort Wayne over the years and non of them come close to my experience at Fort Wayne Subaru. I've been taking my car there now for over 3 years and I consistently have a great experience and the value is also very good. Never worry that I'm being over charged or asked to buy anything I don't need.

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

This place is the most stress free dealership I ever been to and they don???t just get you approved with the first place they can they look for the best rates and deal they can get you and do their best to get you into a car you can afford and actually like I will most definitely be going back there as soon as my car is paid off to buy another one...will not be trading in my Kia tho 😎I like it way to much...a big thanks to Pete for being patient with my youngster and big thanks to finance guy(can???t remember his name sorry) who ended up getting me a cheaper monthly payment than originally quoted thanks again big city! And Damien for staying over the night of purchase!

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

My truck broke down in Ft. Wayne. AAA wrecker delivered me to Preferred Auto. Everyone there was very pleasant in my bad situation. I was very pleased with the service and repairs. Thank you all for helping me.

I have a Fusion Sport (Twin-Turbo V6 with 325 HP and 380 LB/Ft or torque). The car also has a computer controlled suspension, heavy-duty transmission, 19" wheels, high performance tires, all-wheel drive, and a bunch of other stuff. The cars luxurious and quiet except when you want it to show you its "stuff". Then it's a monster. I have had no issues with the car in 2 years of ownership.

Customer service is top notch! From sales, service and knowledge of products being used. This is my 6th purchase with O???Daniel. Began 1986. New Olds Delta 88 Royal (86) New Pontiac Bonneville 1991 (Black-beauty) Used Olds Aurora 97 (I???m a widow now) Used Olds Aurora 98 drove 250,000 miles Used Dodge Journey Crew 2011 (silver-beautiful) New Chrysler 200c 2015 (lease 4-year 60/M) Used Chrysler Pacifica 2017 (22,000 miles began) That???s all for now. 😉

The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.

Called on Friday March 11 @ 8am. Flat Tire. Only had the emergency tire kit ( No Spare ). Was instructed to bring car in and they would work me in. I arranged to have vehicle delivered to the facility @ 9:30. Chris Called to tell me that the car was @ the dealership and they would call me with the details. Received call about 10:30 that they could repair the tire and would call me when it was completed. Chris called after 1:pm and said the car was ready. I went to the dealership and the cashier said the cost was approx 65.00 dollars. I said that the cost quoted was $25.00 dollars for the tire. We reviewed the print out and noted that the scheduled service for an oil change ( 3 Days later was Monday the 14th ) was completed while the car tire was being repaired. Pleasantly surprised. Chris was called to re-do the paper work and the cost went down to $58.35. Everyone was very helpful@ the dealership.

We traded in our Xterra, because we just didn’t have any leg room with 2 full size car seats in the back. The Expedition has extra room to spare! Love our BIG family SUV

All service items were performed in an acceptable amount of time and the charges were as I expected with no surprises. The only exception was concerning the battery replacement, which was concerning a warranty issue and the charges related to it. There was a slight communication issue which I take partial blame for. The issue was quickly resolved and the charges were adjusted accordingly, to my satisfaction. I feel that I was treated with due respect, as I have been with all previous visits. I don't feel that any additional service was forced on me, as has happened to me in previous experiences at other automotive service providers. I was even credited with a discount after I paid my bill. The credit was offered by E-mail while I was waiting for the services to be performed and I didn't read it until after I got home.This was very much appreciated and totally unexpected. I am amazed with your consideration and honesty.

the air vents on my 2009 king ranch and 2015 expedition are circular with possible 360 degree rotation and variable close positions. much better than those on my 2018 F-150 platinum. info system when i have the navigation in the full screen mode there is no indication of radio information. have to go to the multiscreen mode. on my 2015 expedition i can full screen map and radio information. much nicer

Had the cooling system flushed on my 2012 Ford F150 at Jim Schmidt Ford in Hicksville, Oh. Always get fast friendly server at Schmidt's.

This is my fourth Ford truck. First was a Ranger, then an XLT, then a Lariat. This King Ranch fulfills my bucket list. Have had it only a week but it looks and drives great. Very comfortable ride.

Personal service and always helpful. Even though they are always busy, they take the time to explain things to me. Women are not looked down on, like other places I have been. There are even woman's magazines in the waiting room.

Got us in,received our service and we left. All done with no problems by expert service department. We will come back.

Very friendly and courteous staff. Delivered a loaner vehicle right to me. Brian in the service department helped me out a great deal. It's never easy when your vehicle breaks down, but Jim Schmidt's team made it as easy as possible.

I purchased a new set of tires and am happy with them. Jim Schmidt ford is is only place I have taken my car for service in the last 28 years and the only reason that I continue to purchase fords is their service department. I trust them to treat me right when it comes to the work that needs to be done on the car.

The back seat has more room than the other trucks I drove. Great family vehicle. The 5.0 with 10 speed transmission gets amazing fuel mileage.

They always listen to my concerns & take care of them quickly. When I purchased my car they continued to contact me to make sure I was completely satisfied with my purchase. When I have brought my care back for service they got me in quickly and did the work fast & correctly.

It’s a great drive. Drives and rides like a car. Satisfied with my decision. Looks great, drives great and I love driving it. My thanks to Henry Ford!!

THEY ALWAYS TAKE GOOD CARE OF MY NEEDS , THEY DO THE PREVENTIVE WORK ON MY CAR AND FIX IT BEFORE I MAJOR PROBLEMS ON THE ROAD

Jim Schmidt Ford is an excellent dealership. The staff is friendly. The service department is quick and efficient. Great communication. Would highly recommend.

This is by far the nicest truck I have ever had. The last new trick was 1994. Could not belive all the new features and the improvements. This drives like a dream.

I made an appt & they were great about getting my car in and done in a timely manner. I greatly appricate it seeing as I drive close to an hour to go to Jim Schmidt but wouldn't want to go anywhere else!

This truck meets all my needs. It is comfortable to drive with all the towing features we were looking for. The truck is roomy and the media screen is easy to use. The truck also has a number of safety features, easy to find and use USB and 110 volt plug in's.

Contacted the dealership through Cars.com to ask about a couple of vehicles and when I could test drive them. Got a quick response and was able to set up an appointment for the next day. Test drove the car, got all of the details and came back with my husband to purchase. Process was pretty quick and the finance manager was awesome and worked with us to get us a loan that met all of our needs and allowed us to be able to afford an extended warranty. Overall, the service we received was excellent and I would recommend Stykemain to anyone looking for a car!

This car is very comfortable, I am very happy with my choice, it meets my needs for family use. The same has 1 USB port, 1 lighter in the front, 1 in the back and another in the trunk and the internal space is very good.

After totaling my car this week, Dennis was able to give me an amazing deal on a 2018 Ford Escape. So happy and thankful for integrity!

I’m the 2nd owner, previous owner keep in good shape, so I only spend a little $ to keep it running. Oil change frequently is the key to keep it well. My car is ohv engine so no time belt replace needed.

Our power seat on the Taurus malfunctioned. Our Illinois service department (not a Ford Service Dept) said we needed a brand-new motor and gave a $1,500 estimate. We decided to have our former hometown Ford dealer (Mosers) give it a "look see." Turns out it was a bad switch, not the motor. Just got the repair bill of $302.00! Quick, courteous and conscientious service too. Moser Motors continues to excel at all levels!

I’m very impressed, it’s got plenty of power and tows my wheeler like there’s nothing behind it. This truck is exactly what I wanted and I am very happy with my purchase