by ODanielFordCustomerForLife from DealerRater.com
December 4, 2018
My wife and I recently needed to purchase a new minivan for our family. Honestly, we weren???t looking forward to it - we were overwhelmed and a bit stressed... and the timing for our family budget was rough. We had heard great things about the New Haven O???Daniel Ford, so we decided to at least try to talk to someone. My sister recommended Mike Pocci, and she was 100% accurate. Mike was genuine, kind, and very knowledgeable. He did not try to get us in a more expensive car. He stayed in our budget. He kept in contact with us through text and calls the next free days before we officially signed. We also worked with Ryan Keebler and Mike Everton, and we couldn???t have been more impressed. Everyone was upfront and honest. They all communicated with us throughout the process. This team made this potentially stressful situation easy and even enjoyable! We will 100% return to Mike, Ryan, & Mike when we need a vehicle again, and we will refer them to ANYONE! Thanks, O???Daniel Ford! PS. And they have a GREAT selection ??? we LOVE our new minivan!!!
Great family hauler.
by Ms7566 from Jacksonville, FL
October 22, 2018
I bought this vehicle as a replacement for my Audi A4. It has excellent interior space and plenty of seats for the whole family. The truck has a smooth, solid ride and is very reliable. These trucks can easily make it to 200k miles with routine maintenance.
If I could change one thing, it would be the fuel economy. That being said, what do you expect from a vehicle of this size.
If you have a large family like me, it’s either this truck or a Honda Odyssey.
Ryan was very friendly and helpful. He listened to and accommodated our needs. He took the time to find the best vehicle for our family. He made sure we had the best price and value for our money. We were very impressed with how throughly he knew the inventory. We would definitely recommend to our friends and family!
Best car I have ever owned
by mslusher from Worthington
January 7, 2019
I had one for 6 years, put 235,000 miles on it and the only thing outside of regular maintenance I had to do was change a fog light. I gave it to my son, the car has 250,000 miles on it now and still rides like brand new
Wow! What a great experience!!! We worked with Mike Pocci, Ryan Keebler, & business manager Mike Everson... and they were a fantastic team! They were respectful and did not pressure us in any way. They helped answer all of our questions (even when I still did not understand remote keyless start after the 2nd explanation, lol!). They were knowledgeable, shopped around to get us the best rate, and were extremely genuine. We will definitely return to buy vehicles with this stellar team!
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
Justin and his team rocks! Awesome service every time! Professional, friendly & great at what they do! Ted the courtesy driver is awesome too! 50 ?????s
IT'S A GOOD WORK TRUCK
by VINNYPIZZAGUY from BAYRIDGE, BROOKLYN
June 23, 2018
THIS IS MY WORK VAN-- I HALL FOOD AND STUFF AROUND-- ITS GOT GOOD AIR CODITIONER AND GOOD MILAGE FOR STOPGO TRAFFIC IN BAYRIDGE--I GOT NO COMPLNTS ABOUT THE VAN--GOT 80000MILES ON IT ALREADY GOOD TRUCK
Exceptional ride and room.
This is a luxury personal crusing car.
More power than you need. It is very responsive. Fun to drive.
I always receive positive responses from people of all ages.
People always have a smile on their face when they spot this unique auto.
Very reliable and safe. One of the best autos that I have owned.
From our first phone call to purchasing and driving our car off the lot, our experience with customer service was excellent! Thank you for an easy decision and process.
What a Awexome Deal i Got
by Minr1356 from spencer
January 9, 2019
I am 100% satisfied with my purchase also my salesman has 110% helped me with any issues since my purchase I would totally recommend any one to this sales place. I have already gave my salesman business card to a couple of my friends
This is the 2nd car I've purchased from Russ. He makes the car buying experience as quick and easy as possible. Nick in finance did a great job finding a lender that offered a lower rate than my previous lender! Will definitely work with these guys again.
Best truck ever!
by Tele from Alexandria, NH
January 6, 2019
This 4x4 truck is awesome. It is a 2016. But, still smells brand new. It is very clean and is everything we need with very low mileage.
Frankly... we don???t like shopping for new cars because of pushy sales and cost negotiations. This time was much different!! We greatly appreciated Matt not pressuring and overwhelming us with sales tactics to make a sale. No price haggling as we believe they gave us bottom-line cost based on our research prior to shopping. We love our new Mazda CX-9 and will suggest that friends visit Matt Tillapaugh when car shopping!! Thanks, Matt
by Txfracer from MIDLAND tx
January 6, 2019
The sport trim which is what I have has a lot of get up and go. A lot of space it's easy to transport items as well as to switch between cargo space and 3rd row seats. Red noises a minimum handles well and curves thoroughly enjoy driving the vehicle
I hate car shopping. This was the year I had to take the plunge. I found the perfect car and working with Matt at O'Daniel Automart made the process painless. A Fort Wayne's round- about forced a second opportunity. Again Matt helped me find a lovely replacement quickly but when I realized the car was just not me he came through third time and I am very happy with my car and my experiences with Matt and O'Daniel Auto Mart. I would call on them again but hope it will be a while down the road.
Best Interior Design
by Jill from San Diego, CA
January 12, 2019
This truck is perfect. On the outside, it’s sleek and good looking, and it drives great, with better brakes and acceleration than my last car which was a minivan. The inside of this truck is everything I want, it has nice features like a touch screen that’s easy to navigate, but also an array of buttons so you aren’t stuck relying on a less responsive screen. The seats are large and comfortable and the interior is enormous.
We had a great experience at Custom Care Care. They took the time to really listen to what we wanted in a vehicle and tried to find us the best possible fit. We are very happy with our purchase and the service we received.
Great looking and great handling vehicle
by Hneidere Outdoorsman from Catonsville, MD
January 14, 2019
I am very pleased with the Ford F-150 XLT 4x4 this truck is eveythat I was looking for in a truck. Has the 6 cylinder eco boost engine with 10 speed transmission, off-road package, tow package!
My experience was wonderful! Jeremy made the finance process a breeze and Kody was a great salesman answered all my questions and concerns! I highly recommend buying a car from Kelly automotive
Put 100K mi on it and it still runs like a top.
by Teacher from Holland, MI
December 21, 2018
I have had very few problems mechanically with this car. Bought it used, changed the oil regularly and had it checked periodically but so far have not needed any major repairs. Drove it 75 per day and put over 100K miles on it. I would buy another one if or when this one finally dies.
Had an overall good experience buying my truck from here... Guys were nice and treated me well. Zach did a great job of helping me out throughout the process and I’m glad I made the trip!
So far I’m impressed
by CindyDT from Winnipeg,MB
January 10, 2019
I have just owned this car for a few week and i am so far impressed. It is roomy inside, even though it is a small car. It rides nice, with good pick up. All the options that came with it are nice. Exspecially the heated seats. The one thing that I wish it had is more interior light. It is dark here now by 5:00pm and if I need to adjust my mirrors, I can’t see it because it is not lit. Overall I am very happy with this vehicle.
I bought a 2016 Ford F-150 from Jim Schmitz back in early July. I recently had the brakes replaced with new rotors and had to work done by my mechanic in the town that I live in. I contacted Jim Schmidt about this problem and they have taken care of over half of the bill or paying for the parts and they realized it was a mistake on their part work should have been done originally and they made it right with me I am writing this review into cancel out the other two because they came forward and made it right with the customer( myself).
Most reliable car I have owned.
by Joe C. from Elyria, Ohio
January 10, 2019
This truck has so much leg room. The panoramic sunroof is so amazing. Very pleased with this vehicle and would highly recommend it to anyone.
Everything went well with the purchase of my 2017 Expedition EL. We took delivery the day after our visit because they were to have fixed the back-up camera. The back-up camera was faulty with the image being distorted and was identified during test drive with agreement to have it fixed. Upon delivery, on the same day, the camera again failed and has continued to not be functional (this is day 2). I'm not to worried because they said they would make sure it was fixed so I will write a follow up to this to let you know how it turns out.
That said I feel based on my initial experience they will be true to their word. Look for a review once it does or doesn't get repaired. I do want to say I dealt with AJ (sales) and he was great to work with, always following up and keeping me up to date over a lengthy period. At this time I would recommend him as a great representative of the dealership being knowledgeable and easy to work with.
by rkhonda from Pleasant view, UT
January 8, 2019
We love the comfort and all the bells and whistles
My husband likes the twin turbo for speed
I love the heated seats and park assist
I had been searching for months for a Ford Edge with certain options that were a must have. I finally ran across one online that was more than perfect. I called and talked to Ryan and he ran some numbers for me and was very nice and professional. After a couple hours of thinking it over I went and saw Ryan and bought it. The cars on this lot are so clean and I really had the best experience with this purchase. Thank you Ryan for your patience and kindness I love my new used Edge it’s perfect.
Excellent car. Currently have 95k miles
by Catxrod from Howe, TX
December 23, 2018
Excellent well built and very nice design. Great color-black champagne. Great looking when waxed. Extremely dependable. Great car for commuting or just enjoying the road. Would buy again in a heartbeat.
Was searching for a used car in a specific color AND in a size not made now. Online found what we wanted and advertised in great condition. Absolutely as advertised. Mike M. was honest and fair. We live at quite a distance and he volunteered to meet us halfway. We chose to make the drive with title in hand. Closed the deal favorably and drove the "new" car home shortly later. Pleasant dealings with Mr. Eicher, the owner, and Mike. Had to purchase a front plate bracket from the local Buick dealer and the workers were amazed at the condition of the car. Highly recommend Moser Motor Sales!
Great for local trips
by robbratton from Monroeville, PA
June 2, 2018
I'm very happy with this PHEV. It's too soon for me to move to an electric. I would lease it again. I'll probably lease another PHEV when my lease is up next year.
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