Great experience this past week with Ben in sales and Kevin in financing. They gave us a great deal on a vehicle and were very transparent with vehicle records and everything we asked regarding the vehicle. They made our long distance transaction (Colorado) smooth and comforting. Very trustworthy group!! If you are looking for a used vehicle I would strongly recommend checking them out.
I was impressed from the time I called to ask about the navigator . The vehicle was as described. I was really bummed that I could not buy it. Everything was exactly what I wanted but I just could not do the light interior color. The facility was small n clean (love the office dog). Parking was tight but they do well to accommodate customers.
Thumbs Up and High Five to this dealership! Thank you for the excellent service, professionalism and knowledgable sales person Vance Dostal! We couldn't have asked for a better car buying experience, THANK YOU!
First Rate!! Jay Constantino was very responsive to my questions via text and email, came in on his day off, and I drove through a snow storm to get there. Awesome team, and I will look forward to doing business here in the future.
We had a positive experience with the buying process. Unfortunately we needed floor mats to go in the vehicle. It took over two months for Bozeman Ford to get us floor mats. It came down to me calling and emailing on a regular basis. We got passed form person to person with no resolution. It was always, "Be in next week." or " I made sure they will be here Wednesday." It was extremely frustrating. The sale manager called towards the end and promised them for Monday, on a Friday, finally came in on Wednesday. No apology or offer to make things right. Pretty frustrating when everything else went so smooth to let this be the feeling we will take away from the experience.
Bryan Gustafson was my final salesman. He did not start out to be the person that I had contacted. He was however there when I arrived for my test drive, and he helped me out. He ended up being my final salesman. He was very nice and i would sure tell my friends to contact Quality Auto and ask for Bryan Gustafson. Thank you Bryan I am so happy with my Dodge Durango so far.
by German cars are the best period! from Billings, MT
August 19, 2018
Be very careful trading in a german car because the used car manager ( he came from the Dodge store) doesn't know how to book out a german vehicle at all (appraise) He did this once before to us and he hits the car so way back of actual trade in value it makes me think he doesn't know what he's doing or he just doesn't want the car. Either way I feel bad for this dealership because it cost them a deal. Mike the GM is a great guy just be careful if you trading in a used euro car. Still a good group of guys but need to learn about real german cars.
I recently had the opportunity of doing business with Fred at Garvin Motors. I was interested in a vehicle they had posted on Cars.com that was over 16 years old with an unknown history. This also was one of there least expensive vehicles on their lot.
Fred took the time to make sure that this vehicle was going to be a good fit for my family. Prior to driving 10 hours, Fred provided me with service records, open and honest communication including the evaluation of condition ( which most sales folks would have lost the sale with the condition), and reassured me that it was mechanically sound.
I decided to trust this evaluation because of the incredible communications Fred provided. I made a 10 hour rd trip through WY in January to Cody, WY. Fred sent a service tech to the rental car place and drove me the final 30 mile leg of the trip.
The vehicle was exactly what was described with no hidden problems. This is one of the nicest vehicles I have driven. This was the best customer service experience I have ever been part of. Garvin motors was fast and professional with the paperwork and got me back on the road with a full tank of fuel. Thank you Fred and Garvin Motors for a great experience.
I have purchased several new cars from Underriner Buick and I have my cars serviced there.I have always been completely happy and satisfied with the cars and the serving of them
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