Having truck latch replace after being broken into
by Bill Abbott from Walls, MS
November 6, 2018
4.4 (369 reviews)
Anthony in service was great. You could tell he really enjoys his job. I was a little concerned when I first arrived. All the customer service reps were standing around talking while I wad standing there for several minutes waiting on someone to come out. Anthony was on the phone and seemed to be the only person working. The moment he hung up the phone he grabber his clipboard and came right out to me. He was extra apologetic for the wait. He was helpful and quick to get my questions answered and to get me the info I needed.
2017 Ford Fusion SE Review
Great Car! Performance and Luxury
by bapper1 from Newark, DE
May 16, 2019
I have a Fusion Sport (Twin-Turbo V6 with 325 HP and 380 LB/Ft or torque). The car also has a computer controlled suspension, heavy-duty transmission, 19" wheels, high performance tires, all-wheel drive, and a bunch of other stuff. The cars luxurious and quiet except when you want it to show you its "stuff". Then it's a monster. I have had no issues with the car in 2 years of ownership.
We just bought a new Pacifica limited from Meador and there is nothing to say except that this experience was absolutely the best. We shopped around 4 or 5 dealers who always had some problem with their quotes when it came time to sign the paperwork or flat-out refused to provide a quote on a car until we came into the dealer (even though they didn't have the car we wanted). We expected the same from Meador but we were blown away by the difference. Seth James found us a van 250 miles away and pulled out all the stops on pricing. He emailed me a price below their competior's "invoice" AND let us have $2,000 in rebates that the competitors tried to convince me didn't exist. All this wrapped up in 0% interest and 0 dealer adds! He even got us extra tinting and was able to match the best offer we got on our trade-in. We were skeptical when we came in to sign the paperwork as the other dealers tried to change the deal on us at the last minute. NONE of this happened at Meador. When we signed the paperwork with Meador our payment was actually 2 bucks lower than we were quoted for 0% at 60 months. Seth James went over and above without us even asking! I may be changing my next car to a Chrysler if this is how Meador does business.
2018 Ford Fusion SE Review
Most reliable car I have owned so far
by JohTon from Ruther Glen,Va
May 3, 2019
This car is all I have ever wanted. It has more than enough space and above all state of the art technology....love love love it!!
As far as I know, the repairs were done right but I am not a mechanic and have always trusted Bankston/AutoNation with my service. Southwest Ford did not stand behind their repeated dismissal of noises I was reporting on my Mustang convertible which left the steering column collapsed in my lap as I was just driving straight down the road at 55 mph. So, I went to Ford and THEY bought my 3 year old Limited Addition Mustang convertible back for $28,000 when Charlie Gilchrist was only willing to pay me $15,000 for a trade-in. That is why I come to Bankston/Autonation. Treat me right and I will be yours forever. Treat me wrong and the world will know about it! I guarantee you that!
Pacer is THE BEST and I would not want another Customer Service Rep to deal with me!
Treat him right and don't let him go! We have a good line of understanding and communication going!
2019 Ford Fusion SE Review
Love my new Fusion!
by Debbie from Delphos, Ohio
May 14, 2019
Love my new Fusion! So many new upgrades from my old one. More comfortable, smoother ride. Love the leather interior. Like the features, such as built in GPS and all of the safety features. Beautiful inside & out.
This was my first visit to AutoNation Ford. Easy and painless. I set an appointment on-line for a 30,000 mile check up and service for my vehicle. Met my Service Adviser, Jerry Fisher. Mr. Fisher was helpful and attentive. Kept me updated throughout the visit. The appointment was for 1pm and I was out by 2:30pm. Everything that I asked to be done was done. A couple of things I requested, transmission fluid change and tire rotation was not. The items were checked, but deemed not necessary at this time. Fluid level and condition was fine and tire wear was not sufficient to warrant the tire rotation. Saved me a few dollars on the visit. That is always a good thing. Told Mr. Fisher I appreciated his help and expertise and that from this point on, whenever I come in for any service issues ... emergency or routine ... he is my point of contact.
2016 Ford Fusion SE Review
Best car I have had so far...
by LaShonda Burks from Piscataway, NJ
May 5, 2019
Great Vehicle! It’s very comfortable! Low on gas... yet still stylish! I love my new ford cushion! I would absolutely recommend this vehicle to my family and friends
I was rear ended and my mustang was totaled, so I needed a new car for close to what the insurance company was paying. I looked around and found my Ford Fusion. It has 240 hp turbo, so it's not too bad when you need to get up and go, it's VERY comfortable, room for 4 adults comfortably and a smaller adult. I believe I got a good deal - it had 27K miles on it and not a blemish inside or out. It gets 28 mpg. My only complaint is that I couldn't find it in red. I have the silver one, and I have now noticed you can't throw a rock without hitting another one. I've tried to get into the wrong car at least twice in my parking garage. Other than the generic qualities of the shape/color, I was able to get a car 5 years newer with 120,000 fewer miles for just a few thousand dollars! So, I'll probably drive it into retirement!
I purchased my Ford before I moved here, but their service dept has kept my truck running very reliably and diagnosed it very honestly. I used to go to another "general repair shop" and to be honest, Cleburne Ford is more affordable and more qualified. I do drive a lot, so I get my oil changed about once every 4-5 weeks, so I get a lot of experience wit these guys. They are very nice and do what they need to do to make it right all the way around
2015 Ford Fusion SE Review
The nicest car I’ve ever owned.
by LJay from Phoenix, AZ
May 10, 2019
The car is very smooth. Everything from the inside and out functions properly. Also, the mileage is very low for a used car. I am very satisfied.
Excellent Anthony passionate care only one thing they. Didn't detail cleaner. Inside of car hair every where no one. Outside. Car clean well it hot day. rec car appreciate. Hope that one day this week you sch apt to clean inside. Like to smell new fresh of car. You know. Thank you. Be Bless
2016 Ford Fusion SE Review
Overall pretty good value
by JonBoyMoneyDreamin from Denton Texas
April 17, 2019
I think that’s a vehicle is a good value except that it has a shifting problem when going from drive to reverse on inclined or declined surfaces.
Our salesman Danny Gray 🏆and SM- Johnathan Kilgore R exceptional people. We asked for 3 specifics/they delivered! Great inventory/variety/classy/professional Cheers! Lynn
2018 Ford Fusion SE Review
Great car- Great value
by BSmith from Marietta,GA
March 15, 2019
This car met all of my needs- downsized from a SUV and not sorry I did. The gas mileage is outstanding, the interior is very spacious. I am just over 6-feet tall so that is very important for me and my family!
Exceptional service! Tim Bell was great, he was in constant contact with me while my car was being repaired.
2019 Ford Fusion S Review
by Zaosiren from Wichita, KS
May 4, 2019
This is well worth it. It's a little cramped for my 6'2" frame. The seats don't go back all the way either. It doesn't accelerate too fast either. However it is well designed inside and out with intuitive features. It's got a great looking body. I'm getting 25mpg city and 32 to 35 highway. Its quiet on the inside and has great visibility!
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