Used 2017 Ford Fusion for Sale in Grand Rapids, MI

This dealership was GREAT to work with. I would encourage everyone to stop here before making a decision somewhere else. I almost made a deal at another dealership and would have regretted that! Rich at Zeigler was able to get me a better deal on the 2013 car I was searching for than ANY of the dealerships on 28th street. It was cheaper PLUS it only had 16000 miles compared to 45000 at the other dealership!! I knew Rich was able to get me the best deal and we were able to come to a no pressure agreement. I had bought the car two months ago and am absolutely loving it. I would have gotten rid of my 2000 ford escort and made this move a year ago if I knew the process was going to be so easy and affordable. Thanks again Rich and everyone at Harold Zeigler!

I have a Fusion Sport (Twin-Turbo V6 with 325 HP and 380 LB/Ft or torque). The car also has a computer controlled suspension, heavy-duty transmission, 19" wheels, high performance tires, all-wheel drive, and a bunch of other stuff. The cars luxurious and quiet except when you want it to show you its "stuff". Then it's a monster. I have had no issues with the car in 2 years of ownership.

Easy to navigate facility; friendly honest people. Fair pricing, I didn’t feel overcharged. Quick auto repair service. Very clean waiting area with enough seating.

Like every other ford i have owned it is the best. The most comfertable I have had yet. Rides like a dream. Great gas mileage 35 highway and 25 city .

I have been a Ford owner my whole life, I came from a "Ford" family. My vehicle stalled out on me and I luckily chose the Keller ford dealership on Alpine. I use my vehicle for work and am very dependent on it to make a living. I am a Respiratory Therapist that does home health care and I have many patients that need help so its critical for me to make it to their homes. I made an appointment to have my vehicle looked at with Tracey Thompson. This young lady treated me with the most respect and professionalism that I have rarely seen. I just had a tune up done somewhere else and showed her the receipt on the work that I paid for. My prior tune up was only 10,000 miles ago and the prior mechanic didnt change my spark plugs or coil packs that I paid for and didnt even tighten the spark plugs that he did replace. Tracey brought this to my attention and I was able to have a fantastic running vehicle again. She called me and followed up on the appointment that I had made showed me honesty with an, "I care attitude" that is hard to find. I havnt been treated with so much courtesy and respect from a repair service before. I just wanted to personally thank Tracey Thompson and Keller Ford for the honesty and dedication to service that was givin. Ill never take my vehicle anywhere else because of this young lady. I hope this review reaches others so they know they can count on this dealerships integrity. Thanks again Tracey for your hard work, its really appreciated by me and the families that I count on me to help there loved ones.

It drives great, good gas mileage, comfortable, lots of room, large trunk area, good tires, supportive lumbar seats, plenty of power, solid ride and handles well. Looks really sleek

Thanks for all your help, Jay! You were very attentive and worked hard to find the car that met my needs. Although your stock did not have exactly what I needed and I did purchase elsewhere, I appreciate your professional and fun personality! I will be back:)

Although I just took delivery of this Fusion I have owned 7 other Fusions, including a 2019 Hybrid. All have been perfect. Great mpg and comfortable for me.....6'5 and my wife ....5'1. The memory seat is a great option.

My husband and I worked with Jay Kadlec at Keller Ford. We came in asking to test drive a specific vehicle. He was happy to oblige and provide us with all of the necessary information we asked for while also being flexible and answering our various questions regarding this and other vehicles on the lot. He wasn't pushy and gave us all the info we needed right up front. Thanks, Keller Ford!

I wasn’t sure what kind of car I really wanted. But once I test drove this one I knew it was the car for me.

This is a awesome dealership to work with!!! Jay Kadlec my sales person was awesome!! My sales person Jay Kadlec was amazing!! I had the best experience!! And bought a super amazing car...CMax hybred!! I know I will love this car for a very long time!! Thanks to all that helped make my new car happen!! Especially Jay!!!

We just got the 2017 Ford Fusion Platinum edition. The styling is great and the comfort is fantastic. My wife has back issues and the seat doesn’t fatigue her back. There is plenty of leg room in front and back for my 6ft tall son. Definitely recommend.

Your service folks were fine, but I am disappointed with Ford Motor Company with not dealing with my 2012 Ford Focus with known issues with the transmission/clutch operation history. I paid over $100 recently to get diagnosed with issue that was already known from previous dealer visits, and remedy was now quoted at over $1000 to fix. Runs the same as when I bought (rough shifting always, from day one as known issue with this model), and explained to anther Ford Dealer previously, but now is not eligible for extended warranty fix. Dealer would not fix under warranty earlier, before mileage limit exceeded.

has a good amount of acceleration lot bigger interior than 3 series bmw lots of trunk room can handle the snow love what ford did to the fusion sport

As my overall satisfaction remains, I have to disagree with the recommendation by serviceman Cody, that my air filter needed changing. As the Ford Service Center did not carry the type of filter I needed, I stopped at NAPA right next door to buy one and I'd change it myself. When I got home I removed the old one. Now, I do not profess to be a trained mechanic with a trained eye to recognize a dirty air filter. But I was expecting to find a dirty old caked up filter that was probably original factory installed. But the "old" filter looked like it was just installed a month ago. I replaced it anyway. I intend on taking the old filter and getting a second opinion on it's dirtiness. I will continue to bring my vehicle to Ford for servicing. Thanks. Dan Niedzwiecki

The funnest car I’ve owned since the 70’s. Amazing the power and luxury this Titanium AWD has. AWD is nice for commuting in the winter in the Upper Midwest.

I really like the staff. They are very patient when I ask questions, don't pressure me into anything and do a nice job fixing my vehicle.

This vehicle has all the options that I need in a car. The ports on the inside of the car are extremely versatile for hooking up external devices such as an iPhone or any other USB powered device. I love the way the car handles and it is perfect for my needs. The vehicle goes far beyond my expectations and I am very pleased to be the owner.

This car is all I have ever wanted. It has more than enough space and above all state of the art technology....love love love it!!

Easy to navigate facility; friendly honest people. Fair pricing, I didn’t feel overcharged. Quick auto repair service. Very clean waiting area with enough seating.

This car met all of my needs- downsized from a SUV and not sorry I did. The gas mileage is outstanding, the interior is very spacious. I am just over 6-feet tall so that is very important for me and my family!

Your service folks were fine, but I am disappointed with Ford Motor Company with not dealing with my 2012 Ford Focus with known issues with the transmission/clutch operation history. I paid over $100 recently to get diagnosed with issue that was already known from previous dealer visits, and remedy was now quoted at over $1000 to fix. Runs the same as when I bought (rough shifting always, from day one as known issue with this model), and explained to anther Ford Dealer previously, but now is not eligible for extended warranty fix. Dealer would not fix under warranty earlier, before mileage limit exceeded.

The car is very smooth. Everything from the inside and out functions properly. Also, the mileage is very low for a used car. I am very satisfied.

Fox GMC representatives truly share in the Spirit Of Community. If you want great service in a family atmosphere, I recommend you contact Mr. Dominic Rule at Fox GMC and team. You will walk out another satisfied customer! Thanks, Fox GMC Team!!

Great price, warranty and overall value. Will be stepping up to a Ranger or F150 within the next few years. Thank you Seamus Mcnally for your professionalism.

My situation was a bit unique as I'm a 100% disabled veteran that stopped working 9 months ago. Needless to say, my credit was decimated while I was waiting for the VA and Social Security to begin disability payments. I was very skeptical that I would be able to get financed for anything. I really needed a different vehicle as my van was about to die. I started my vehicle search through USAA car buying service who recommended Harold Ziegler Lowell. Steve Gilbert was the sales associate who contacted me from the dealership. I had already looked through their inventory online and had a truck picked out that I wanted to test drive. Long story short, I fell in love with the truck but was still very skeptical about financing. Jason from their Finance department and Steve both worked some serious magic and were able to find me and my wife a lender who would work with us despite our negative credit. We even got a very reasonable interest rate! The whole buying process took about a week as finding a lender took a bit, but through out the whole process, Steve and Jason kept us in the loop and informed. I couldn't ask for better service and quality of customer care. I made an hour drive to work with these guys and it was totally worth it. No pressure, 100% up front and honest, high integrity, and overall awesome are only a few ways to describe HZ Lowell. There are not enough positive adjectives in the English language to adequately describe how awesome this dealership and their staff are! I will definitely be buying another vehicle from Steve Gilbert again in the future. I recommend anyone reading this to please give them a call! You won't be disappointed! Thank you Steve, Jason, and HZ Lowell!

I’m glad I purchased this car Features are great Feels safe under different driving conditions Great decent gas mileage; average of 23.5 mpg The ride and handling is very nice

I had a recall for my 2008 Ford Edge. I called closer dealers but got voice mails. I have a good friend that works for Fox Ford so I decided to call them. Picked up the phone right away. Everyone from phone call to face-to-face were friendly and got the work done when they said they would. And I didn't have to call them to see how the work was going, they called me FIRST!! (That's very rare). My only complaint: parking. It really is a cluster and one would be tempted to judge the book by the cover. Don't. Good people. Good service.

The 2018 is a fantastic car for the price. I am a big guy and have no problems getting in and out. There is also lots of leg room. Performance of the all wheel drive and 2.0 turbo is outstanding.

Everything was great I loved every single bit of it , I have absolutely nothing to complain about, it was top notch and then some.

This car definitely meets all my needs. There is enough space, comfort, drives great and has lo the features I wanted. Love the sunroof and the back up camera! Definitely recommend it!

I have a 39 month lease. Driving a 2017 Malibu. Service at least twice a year. Prompt and professional service.

Great Vehicle! It’s very comfortable! Low on gas... yet still stylish! I love my new ford cushion! I would absolutely recommend this vehicle to my family and friends

My mechanic took the time to look at an imperfection on the rim of my 2016 Mazda 6 GT. After explaining that what he saw was not normal and possibly a manufacturing issue, he took pictures and got me an order of 4 new rims ( that way the paint matches ). This was an unexpected surprise, but I couldn't be happier. Thank you!

So much bigger than my Honda Civic was. Especially in the trunk. And the dash feels like I’m driving a spaceship. Doesn’t get as good mileage. But I really love this cat.

I have been a Ford owner my whole life, I came from a "Ford" family. My vehicle stalled out on me and I luckily chose the Keller ford dealership on Alpine. I use my vehicle for work and am very dependent on it to make a living. I am a Respiratory Therapist that does home health care and I have many patients that need help so its critical for me to make it to their homes. I made an appointment to have my vehicle looked at with Tracey Thompson. This young lady treated me with the most respect and professionalism that I have rarely seen. I just had a tune up done somewhere else and showed her the receipt on the work that I paid for. My prior tune up was only 10,000 miles ago and the prior mechanic didnt change my spark plugs or coil packs that I paid for and didnt even tighten the spark plugs that he did replace. Tracey brought this to my attention and I was able to have a fantastic running vehicle again. She called me and followed up on the appointment that I had made showed me honesty with an, "I care attitude" that is hard to find. I havnt been treated with so much courtesy and respect from a repair service before. I just wanted to personally thank Tracey Thompson and Keller Ford for the honesty and dedication to service that was givin. Ill never take my vehicle anywhere else because of this young lady. I hope this review reaches others so they know they can count on this dealerships integrity. Thanks again Tracey for your hard work, its really appreciated by me and the families that I count on me to help there loved ones.

All the features of a luxury car at a mid-size car price. Great ride, interior comfort, huge trunk, sporty styling, luxury options, all at a great price.

My recent purchase of a 2013 Honda Odyssey, as a birthday gift for my wife, and the purchase process was full of surprises or more appropriately a surprising lack of surprises. Like many who will read this I have purchased many vehicles overs the years and have had my fill of hidden flaws, blemishes and, undisclosed mechanical issues while shopping far a new car not to mention some of the unsavory sales tactics one must endure in what can be called "the car buying circus". My recent purchase from RiverTown Honda was quite surprising by the simple lack of surprises. After researching on several websites we were able to find the model we wanted and at cars.com I was able to locate the exact vehicle that would meet out needs with the options and history we were looking for. After a few emails, I spoke with them over the phone and worked out the numbers from a distance as I live over 100 miles from their location. I made the 2 hour drive and I arrived at RiverTown Honda earlier than the agreed upon time and even though, it was a busy Saturday morning in their service department I was greeted promptly and courteously and directed to Tony Grahl whom I had spoken with earlier in the week. That's when the surprises started. The vehicle I was there for was still in the detail bay but, we went to see it and give it a once over visual inspection, it passed, surprisingly everything was exactly as advertised with no blemishes or unseen door dings or anything I was not expecting. Once the detail was complete I was given the keys for a test drive and a brief explanation of the best route to take and I was off. I wasn't test driving a some new sportscar or exotic so, in reality, it wasn't a rush of excitement or adrenaline but, it drove out nicely, all of the features and optional equipment worked as designed and I was again surprised that there were no issues to be found. Then it came to the paperwork in the business office and again, they were surprisingly, straight forward and offered none of the typical car dealer add on pressure and shenanigans which are all to common when you are purchasing a vehicle. After all was said and done and I was driving my wife's new Odyssey home I found my self thinking "wow, no drama, no issues and surprisingly no surprises or stress" I can and will highly recommend RiverTown Honda and their entire crew, especially, Tony Grahl. Thank You very much for helping me achieve the cliche' "Happy wife = Happy Life"

I just bought my first Fusion. I've only been owned Fords, they have always been extremely reliable cars. I hope my Fusions stands up to the test of time. So far, everything has been great.