I bought my Ford Edge here 10 months ago and these guys are great to work with. They strive for excellence and customer service is top notch! Their service department is by far one of the best I’ve ever experienced. The staff here always welcomes you with a smile! I highly recommend anyone to Harrold Ford who wants to get the best price and service in the greater Sacramento area.
Absolutely incredible experience!!! Love my new California Special Mustang!!! The whole team is there to help and we all had a lot of fun during the time we were there. Customers for life!! Thank you all!!
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
Saw the car and drove it. handled excellent was very clean with low mileage inside and out for this model year. Salesman went over vehicle features and whet it came time to discuss sale of vehicle, presented financing options available at the price I wanted with the monthly payment. Note this also included a extended warranty that was calculated in the figures. transaction was smooth and didn't take very long.
Sales rep Nathan Scott listened to what I wanted in a car, and showed a number of different models and options. This was a major purchase for me, one I had not made for a couple of decades. I felt like I had good advice, without undue pressure. He, manager Albert Palmer, and CFS Dominick D'Aurizio worked with me to get finance terms better than what I thought were possible going in, including reaching out to credit unions that could offer a lower rate than would otherwise be available. I was happy with the service.
Very easy, no-stress purchase! We drove from Reno to test drive a CPO Ford C-Max Energi, which they had three! Pricing was fair and didn't require haggling, and we weren't talked into anything we didn't want. The salesperson was fantastic, as was the finance manager who presented us with extended warranty options that were very reasonable as well. I never buy extended warranties which are usually forced upon me, but not in this case! I did end up getting an extended warranty and I can't thank the staff enough for such a wonderful experience. We had purchased a CPO Ford Escape a few months prior and this purchase came after a hit-and-run totaled my Kia. Definitely worth the drive to Downtown Sac and I will give raving reviews to all who ask. Thank you!
Honest dealer and non-aggressive sales staff. Good
by K.G. from Carmichael,CA
June 1, 2017
I couldn't find an honest deal at auto malls! I went to Harrold Ford and got exactly what I wanted in 5 minutes. I drove away in a beautiful used Taurus SES, that was 15 years ago and I still love it. No major repairs at all! I'll never buy a used car anywhere else.
Everything went great other than having another person back into the driver side of my Continental while it was parked in the service lane. Lesson learned is that cars should be moved out of the service lane as quickly as possible.
For my next visit I will need to be sure in advance that Future Ford has the supplies on hand to provide the required regular maintenance to minimize the wait time.
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