New and Used 2020 Ford Fusion for Sale in Kenosha, WI

Was very pleased with the service, however I would have appreciated an offer to see the wear on my rotors before I paid for the service. This is why I only gave 3 stars to the quality of the repairs. I haven't driven the car much since it was repaired but on the 20 mile drive to my sisters there was no noticeable difference. That opinion may change in the next few weeks.

Boucher Ford in Kenosha, WI has been my choice of repair service and maintenance for our Ford vehicles. My wife's Edge had a fault light come on for the adaptive steering, she didn't feel safe driving the car so Mike in service along with Christie worked very hard to get her Edge in ASAP. Christie told us to stop driving the car and call Roadside assistance for a tow, great suggestion!! The Roadside Assistance worked flawlessly! Mike and Christie were able to get our Edge in the following morning and her new steering wheel with computer updates was installed and ready for pick up by lunch!! Awesome work guys!!!

Quality service. Very friendly and accommodating. Always helpful.

Jason Rice provided excellent service and helped me set my sights on a new 2018 Ford Fusion Hybrid Titanium vehicle. When I first arrived at Kunes Country and he posed an important question??????When are you looking to purchase a new vehicle???????I shrugged and offhandedly murmured, ???Oh, you know. Soon. Probably.??? Little did I know, I would return 24 hours later, ready and willing to purchase my new set of wheels. He guided me to a vehicle and provided some necessary information about hybrids before setting me off on a test drive. It was at that moment I was sold on the make and model. That was the easy part; the difficult process was about to begin. I tend to have a specific taste when it comes to vehicles and, admittedly, I???m often very picky. The color and features have to be just right. Yes, I???m one of THOSE customers. Oh, the abject horror. Jason was not dissuaded. Taking the printout of the vehicle I built on Ford.com, he set out on a hunt for the car of my dreams. He soon discovered two suitable vehicles housed in Indianapolis. They were out of state, but one could be mine???as long as all the pieces fell into place. My nerves began to dance, but Jason didn???t bat an eye. A few calls back and forth and something amazing happened???Kunes Country had my car. Jason helped set up my phone and offered a hand if I ever had questions down the road (what an awful, unintended pun on my part; apologies). I have drove my new car away Tuesday evening and still experience happiness each time I don???t hear the engine turn on (it???s also fun to freak out my friends with the car???s silence, but those are stories for another day). I actually love driving now. My 2011 Ford Focus SE (also from Kunes Country!) was nice, but I REALLY love this car. Thank you, Jason, and thank you Kunes Country. There???s a reason why my family continues to return to your dealership. You have a great team, and I can always find respect and warmth there.

Chris in service always goes the extra distance to make sure any repairs are done 100%.

The service staff was very helpful in checking out battery problems and assisting my wife with getting a new battery after it was test in the dealer ship.

Took the car in for a quick oil change and as usual, the service was great!

Went in to purchase my daughter a car the sales staff was very polite and courteous picked out exactly what we we're looking for and Mr. Norton was very professional and we will refer many customers to him and we're very happy with the purchase. Very pleasant experience

GOOD PERSONAL SERVICE,/ HELPFUL INFORMATION TO MAINTAIN YOUR VEHICLE UP TO DATE...

After purchasing upwards of 20 new vehicles in my lifetime, I have to say the Ford F-150 I bought from Julie at Napleton Ford last week was my best hassle free experience to date. Julie was patient as I decided which model was best for me, was not pushy and was able to answer all my questions. I would recommend Julie and the Napleton Ford team to anyone interested in purchasing a Ford product.

Our experience here at Donson , with Napleton Ford was very satisfying. Dave Melamed was very attentive and expedient during our search for the perfect Truck to accommodate our customer pick ups and deliveries. He answered all of my e-mails and phone calls and provided us with a new F250 Super Duty/Super Cab Truck. We would definitely recommend Napleton Ford to anyone searching for a new vehicle.

Found the vehicle online amongst others and they offered me a price I couldn???t refuse. I dealt with Julie and she was the BEST! Highly recommend going through her. Danny in finance helped the process go smooth and answered all of my questions as I???m not a finance wizard. Over all the process was easy and hassle-free. Would recommend to anyone!

I am writing this because of such a unique and awesome experience I have had with this dealership . First of all I am 2900 miles away from home. I have needed o buy a car for the last two months but I wanted it to be a good, decent running car for reasonably inexpensive. I knew that going through a used lot was going to be a hassle considering I wasn't there. Well, I had Napleton Ford in libertyville make it seem as flawless as possible, as if I was there in the seat signing papers. I had a family member test dive the car, take all the pictures they needed to take, take payment and then send me the paperwork here in California to sign and return. They even gave me a return paid envelope. AMAZIING! Big shout out to Ken Bauman who made this process remarkably easy and simple. Being that I am in California, they allowed me to keep the car on the lot until someone from my family came to pick it up! If ever I am in the market in Illinois to purchase a car again, I will definitely be shopping with them! Thanks Ken and thank you to the team for making this usually horrific experience so easy and so streamlined!

Thanks to Alfredo and Mary and Steve Potts I was able to get the perfect car for me. Had a bunch of choices and they helped me select one that fit me perfectly, both financially and well suited for my needs. Whole process was quick and easy and everybody did their jobs excellently and with a smile on their face. I genuinely appreciate the quality and service I found at Napleton Ford Libertyville

Julie at Napleton did a great job of communicating throughout the process of buying a 2018 Expedition. I had a lot of questions throughout the process and they were able to make things happen in a timely manner. It was a good experience.

this is my second ford fusion within a year from Ewald ford and from baha awadallah . i come to see baha awadalla because hes the greatest , he knows his product and i wouldnt go any where else

My father and I came to trade in an old Winnebago RV and Chevy Suburban. Dennis, the salesman that assisted us, was very helpful in expediting the process for getting both of our vehicles appraised and traded in. He was the first face that we saw when we walked through the door. Within three weeks we drove out with a brand new 2017 F-250. This is one of the better dealerships that I have ever had the pleasure of working with as the process was simplified and there was no fuss. I would certainly recommend Dennis Gonzalez at Hiller Ford for any of my friends and family in Milwaukee!

Kat and Dennis Gonzalez First of all Dan emailed interest in a car on the website, Dennis contacted him via email, phone call and a text. We arrived here and welcomed quite warmly. Dennis and Kat brought us pop tarts, cream for my tea and restaurants that we could order from. He was quick on his feet to determine which cars were best for us. Answered all of our questions on the test drive regarding operations, warranty and features. Kat is in training stepped up to help in many areas. It was a godsend that she filled out the paperwork for my blind husband. We will recommend them most highly. Our experience here was phenomenal. They have won us over to Hiller Ford.

I went in yesterday because I was having problems with new batteries I put in my key fob. Service just closed so I asked Sales. They asked me if I put the batteries in right I told them yes, they checked, and they were wrong. AJ fixed the batteries in the remote in the car started just fine with the keyless remote 😃. Even though I didn???t buy my car here, I take it here for Service because this is the only Ford dealership I trust.

I was charged over $325 dollars just to splice a couple of wires on wire harness, which you claim mice chewed them. First of all how do you know mice chewed them? Are you pet detectives? did you see droppings? I could understand Squirrel's but mice? Then the mechanic told me to put bounce dryer sheets on the wires?? WHAT ! This is one of the most ridiculous things your so called mechanic (pet detective) said. I left a couple dollars lighter in my wallet and shaking my head at the ridiculous comment made by one of your employees.