New and Used 2020 Ford Fusion for Sale in Lebanon, OH

I live about 750 miles from Lebanon Ford. Because of the services they offer (installation of various modifications) and their reputation for fair and professional service is what earned my business. I will come back to Lebanon Ford, without reservation, if/when I order my next Ford performance car. Mr. Tim Flanagan was the sales representative that worked with me. I could not be more satisfied with the buying experience. He dealt with the additional headaches of a long distance purchase without one complaint. I am not the easiest person to deal with at times as I tend to be a bit...detailed oriented...at times. However, he was always professional, friendly, and polite even when I was in full-on question mode. I wish the whole team at Lebanon Ford continued success and thank them all for my 2019 Orange Fury, PPL2, fully loaded and modified Mustang GT. It is everything I have been wanting for years!

Knowing Charlie already from my '14 Mustang GT Premium purchase (new) and then '08 Jeep Liberty Sport (Used) for a daily driver, I was already familiar with his outstanding support and service! So I came to him to relieve the Jeep of duty (to trade in) and look into buying a more newer, modern and comfortable Ford Escape. After researching the new Escape, I had specific requirements in mind that I forwarded to Charlie in an e-mail prior that day. Some of which were: 4WD (can't go back after owning the Jeep!), the faster 2.0 Ecoboost Engine, and the Vista Roof. All while asking him to keep in mind my financial goals. We set an appointment to meet... ... Well, I'll be darned; once I got there we spoke briefly and covered the credit requirements and then Charlie led me to an Escape that he had previously selected for me (before I even got there) and had waiting at the side door to test drive! ... It was equipped with EVERY requirement that I had hoped for! That being said, I was just a little disappointed that it was a Certified Pre-Owned 2016 Escape SE, as I was hoping for a new 2017 model, but in order to stay within my required monthly payment range, Charlie knew that this would be the better choice for me. ... And he was right! He led me to this vehicle and I am completely happy with it! ... He knew it all along! ...This vehicle may just as well be brand new for the mileage on it and the extraordinary condition it was in; obviously a Ford CERTIFIED Pre-owned car MEANS something! That being said, the credit approval process was smooth and went without a hitch; Jenny Southard was both on point and funny at the same time, scooting me along and making me feel quite comfortable with our transaction... I drove away that night with an awesome vehicle and great feeling! Thank you Charlie Watson, Jenny and Lebanon Ford!!

Our previous vehicles were a BMW 535i, a Lexus 470LX & 600H and an Audi A4. Our new vehicle is a Ford Fusion Hybrid and we LOVE it - A great looking vehicle. We purchased for 3 reasons; Kevin McClellan, Lebanon Ford and value. Kevin found the exact vehicle we wanted even though it was not on his lot and did so in 1 day. He and every staffer at Lebanon Ford, including the owner Lisa Cryder, treated us with kindness, respect and paid attention to our needs and budget. They sell their vehicles at a VERY FAIR price, give you the BEST trade-in value and clearly explain benefits of the vehicle and discounts offered. The entire transaction was conducted with integrity (there was none of the usual ???check with my manager??? or confusing numbers by finance nor was there any up selling). In fact, they ensure that you save the most you can on the deal. If you are in the market for a vehicle, buy it from Lebanon Ford and Kevin ??? I guarantee that you will be amazed by the experience. A few people you should talk to: Josh (their accessory manager), Jenny (who is a finance rock star) and, of course, Kevin.

I met Frank in the fall of 2016 and after talking to him... a LOT (I'm sure I wore guy out), I placed my order for a 727 LFP Mustang. You can still see it on their site. It's the blue with silver stripes one with the painted supercharger :D Frank and Josh Hipp helped me get everything together for the order and didn't complain (at least not in public :D) when I kept changing and adding parts! I ordered in Feb, had it in March. What I really appreciate at is that there was an issue with the car when it came in and Frank worked with me to make it right. Frank and Leb Ford did such a great job that we just bought a 2017 Explorer from them. We were going to have it customized some, like the Mustang but my wife was in an accident and that forced our hands and had to get something quick. And while it was not my wife's dream vehicle, it was as close as it could be for an amazing deal. While dealing with the accident and a banged up wife, I placed a call to Frank and told him the situation. He worked with Niko to get the best price for us they could. That, obviously, did not go unnoticed, so, thanks all of you. We are both happy and I don't really see another reason to buy anywhere else. I know I could have gotten the Explorer for a few bucks less, but trust me when I say it was worth it. I would also like to mention Greg Fiessinger. He is Finance guy we worked with. He kept his composure no matter how hard I ran him through the ringer... and I did. The only thing I can complain about is how long the process takes, but that is all dealers... due to the process. But even then there was a nice side... Frank BS'd with us the whole time making the process much more enjoyable. Unlike some other places where you just sit in the visitor area or at some cold vacant cubicle. On a side note, Leb Ford hosts events, and while I was only able to attend one so far, it was great and I got to meet other great people as well, some employees, others were customers like myself.

As I was checking out my Facebook, I came across the "727 for $39,995" article that Charlie wrote. After having a truck for 4 years, I thought it was time to switch it up. I emailed Charlie late at night with what I was looking for. The next morning, Charlie gave me a call. He and I had a great "car conversation" and the decision was made to do a custom Mustang build! Once the ball was rolling, Charlie contact me every single step of the way during the build. I would randomly get "teaser pictures" during the build process, which made the experience that much better. When the car was near completion, I actually received a video made of my car, including the post build test drive. The video was customized with my name in it. How often does that happen with other dealers?! After a short time, the vehicle was ready to ship my way. After a 22 hour journey atop a car hauler, I met my new ride in a Wal Mart parking lot in Pleasanton, TX. She was a bit dirty from the journey, but the beauty under that dirt was very evident! After doing a quick walkaround for any damage, which there wasn't, the papers were signed and I was off on my 3 hours journey home. Upon getting home, I went straight to the car wash and got her clean. What an amazing car. Over 725 horsepower and great looks. Of course, Charlie was one of the first people that I texted. Overall, this is the best service I have ever received at any dealership, and I have bought a bunch of cars in my time. Charlie is truly a first class salesman and is so passionate about his job and hot rods! I would HIGHLY recommend Charlie and Lebanon Ford to anyone looking for a great car buying experience!

I had the pleasure of purchasing a Ford F-150 Saturday September 23, 2017 from Lebanon Ford. The sales associate I dealt with was Russ Merton. I have purchased around 15-20 cars in my lifetime including several luxury autos (Mercedes, Lexus, BMW) all of which had great customer service, but the service I received from Russ was the best customer service I have ever received from a sales associate at a dealership. Not only did Russ know the products, options, and incentives backwards and forwards, I truly felt that he worked above and beyond to get me the best pricing possible...and I know he did!! In all honesty, I was really not planning on buying a truck, but with Russ' help, I got a deal I could NOT walk away from. I hope Lebanon Ford knows what a valuable associate they have in Russ and because of him, they have gained a customer for life!! I could not be happier with the truck I purchased or the service I received. I will also give a huge thank you to Jenny Southard, financing, who is an absolute pleasure to deal with and has an awesome personality to match!!

We had searched for a new vehicle for five straight weekends. After visiting 18 Dealerships and Driving 15 different different cars, we had lost hope. That is when a co-worker recommended Lebanon Ford. Apon arriving there on Saturday we were greeted by Mr. Tom Nickell. After talking to him briefly about what we were looking for, he proceeded to find us the perfect Ford Escape. His knowledge of this vehicle and the calm way in which explained every question we asked was most impressive and reassuring that we were in the right place. The negotionations were pressure free and Toms took his customer service to the next level in working with us to make sure everything was just right. Lebanon Ford closed at 4:00pm that day (Saturday), but Tom and the complete staff stayed with us until everything was complete at 7:00pm. Tom and his staff just didn't sell a car that day, they show an unparraled experience that created a life long customer. It will be our pleasure to spread our experience with friends, family, co-workers and through social media. Thank you Tom Nickell and the staff of Lebanon Ford.

I am so pleased Matt Mclaughlin has gone far beyond what I would expect I have leased 2 times so far each time he made sure I got the car I wanted I just can't express how impressed I am I absolutely!! Love!!!!😍 My new car and will come back to have Matt perform his magic 😃thank you thank you!🙆👍👍👍👍🏆🏆🏆

We arrived at Lebanon Ford to look at a specific 2018 Escape that we saw advertised online. We had a certain down payment and monthly payment amount in mind on a 3-year lease. Angela Wetz took us for a test drive and we loved the car! Before we knew it, our price point had been met and we drove home with our new car. Angela was knowledgeable about the product and the process. It was a true pleasure to buy our 2018 Escape- certainly an experience that we'll never forget!

So 12hr's later I still have this huge smile on my face as if I just won the Powerball! Lebanon Ford and Charlie Watson gave me the opportunity to own a piece of Ford Racing history and I jumped all over it! I ordered and bought a new '17 GT350 and to say it's amazing would be cutting it short. I shopped this car here locally trying to get the best price and every dealer I talked to wanted a crazy mark-up over sticker. LFP had a mark-up also but it wasn't anywhere near the competitors! Between myself, people I work with and the company I work for we have purchased 15 cars from LF in the last year and every experience has been excellent. If your shopping for a new Ford or even a quality used car please give these people a call they won't disappoint!

I live 5 miles from a very large Ford dealership and have attempted to purchase a vehicle there at least five times. Each time ended in frustration. When I am ready to drop $40-$50K on a truck, I don't want o be treated like one of the herd, feeling like just another number for the salesperson to hit whatever sales goal has been established for them. Lebanon Ford, and Tom Nickell in particular, make me feel like I am the only person on the planet they are working with, even when the showroom and lot are busy. I have been in sale, sales management, and executive sales management for over 25 years and not only know, but appreciate when I am working with a Pro. If I were hiring today, I would peg Tom as a target for recruitment because he genuinely works to understand what his client needs, their particular situation, and what solution (vehicle) is perfect for them. He is consultative, calm, informative, and professional. If you are looking to purchase a vehicle and the Ford brand is on your short list (it should be at the top), make an appointment with tom at Lebanon Ford. You will be extremely impressed with the quality and professionalism you will encounter. Thank you Tom and Lebanon Ford for a truly wonderful investment experience!

My experience at Lebanon Fordcwas Amazing and had the pleasure of working with Darla. But Angela Wetz went above and beyond. I would recommend her to anyone. i am truly Blessed to have met her and i made a new Friend😁

Your staff checked everything that they could until they found the problem. I was giving a rental so I could get to work. I did not miss any work. Thank you, Priscella

I have a 2010 Ford Focus and I get all of my service done at QuickLane. The staff is extremely helpful, I am always able to get in and out quickly, and they kept me updated on what is going on with my car. This time I had my air conditioner serviced, the tires rotated and the oil changed. They also checked the brakes and topped off all of my fluids.

We were supposed to have 2 free oil changes with our lease, but you only had 1 on record... not that it's a huge deal because it's simply an oil change, it's the principle

Took the whole family out to shop for a new car(wife didn't want to go) but I talked her into it. Found the right one for us and to it for a spin, the wife fell in love. Needless to say we bought it and our salesman was very courteous to our needs and made it a very simple process. He helped up with all the features of the car which I didn't know there is so much technology in them. The managers were great Keith and Lane who showed us around and made the experience very nice and our salesman Chris. We recommend to go see them if your ready to buy a new car simple and easy thank you.

Went in for a oil change after 5:00pm. He said 1 1\2 wait it was not quit that long . He offered coffee, tea,or water, and remote to the tv. It's always pleasant, and delightful. This is the only place I have had my Ford F-150 service at... Your workers are Amazon .... Thank you, thank you ,and thank you....

Let's face it when it comes to purchasing a new car the worst part of the entire experience is having to deal with the "car salesman" at least that had been my experience up until I met Sales Consultant Kelsey Fry. At no point, from the time I walked into the showroom up to the point where I took possession of my new 2018 Ford, did Ms. Fry "Kelsey" make me feel pressured, apprehensive or taken advantage of. In fact, she took every opportunity to help me move confidently through each phase of my new vehicle purchase. She answered all my questions concerning various models and proved to be very knowledgeable. I have since recommended to friends and family in need of a new car to see Kelsey at Kerry Auto Mall. Although it was the advertised prices that brought me to Kerry Auto Mall, I have to say it was my experience with Sales Consultant Fry that got the sale.

I went into Kerry Ford knowing what kind of car I wanted, knowing what kind of financing was working with, but not knowing if the right car and financing would be available for me. Todd Burger and Joel worked their hearts out to get as close as possible to achieving that goal. I never felt like there was secret talk behind closed doors, or that they were out to make a sucker out of me. My 5 star review isn't what I want it to be.. as I would give Todd and Joel 10 stars if I could. I went in with a 2012 chevy cruze, and walked out with a 2017 ford fusion hybrid, and the quality has just opened my eyes. I've been a chevy guy my whole life, and will never go anywhere besides Kerry Ford again for a new or certified used vehicle. Thank you, Todd and Joel, for working so hard to make this deal. You've gained a customer for life.

We had Andre Singleton as our Car Dealer.We arrived at Northgate knowing what we wanting. Andre respected our time and intelligence. He did not try to trick us and we did have to haggle. I left there feeling I got exactly what I wanted at a fair price. The following day I realized I did not have the code for keyless access. Andre again went out of his way to get this for me.