John Coari in the service department helped me to find and purchase four new tires for our 2013 Ford Focus that we had purchased a while back at your dealership in Charleston. John is the best! Keep him. Don't let him get away! John is very helpful, knowledgeable, and friendly. He answered all of my questions happily. I did not feel rushed. Clayton in the service department is always nice and very helpful too. Thanks for a great transaction! Sara
My first visit to Pilson's Service Center in Charleston was a very good experience. Upon seeing that I had my small child with me, John discretely asked (which I very much appreciated) if my daughter could have a snack. I said that she could and assumed that he would point me toward the vending machines. Instead, John came back with animal crackers and a drink for my two year old daughter. It made her day and made my wait much easier. I was blown away by John's thoughtfulness and kindness and my daughter told everyone that walked through the waiting room that a "nice man" had brought her a snack. The service I had come in for was also completed within the given timeframe. I will absolutely recommend Pilson's Service Center to others.
The service department was quick and efficient at programming a key fob and cutting me a new key. It all worked the way it should when they told me it was done a short time later. Great job and friendly customer service!
I had an appointment scheduled. As soon as I arrived with my vehicle, it was immediately taken in for service. I believe I was only there for half an hour. They provided me with a service report of all that was examined besides having performed the scheduled oil change. They assured me all was well with my Expedition.
The staff at pilsons was very helpful. Furnishing our family with a loaner car immediately was wonderful. The service department contacted me with service updates on the broken vehicle and took care of the paperwork needed. It was a worry free experience. Well done!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.