Ben is the best!
December 3, 2018
My husband and I traveled to Mobile, AL for a church conference. On the last night my check engine light came on, so we googled for a Ford dealer. We arrived at Autonation and had the blessed fortune to speak with Ben. We explained we were traveling home to Columbus, GA and wanted to get a diagnostic test done. We'd also explained we'd only be home for 24 hrs before we needed to drive to New York. He completely understood our sense of urgency as well as our lack of transportation while we waited, so he suggested we take their shuttle to the mall to eat and he'd do what he could to rush the diagnostic test. Within 30 minutes he called to let us know the problem and immediately started the repairs while we were still at the mall. We were in and out in less than 3 hrs. He also wished us safe travels. So blessed by Ben's compassion, professionalism and customer service!