Anderson Ford Lincoln Kia Mitsubishi of St. Joseph Review
Friendly, Courteous Staff
by bwilson1099 from DealerRater.com
November 5, 2018
4.2 (481 reviews)
I recently purchased an F150 from this location and was thrilled with my overall experience! My sales representative was Jeffrey Weidmaier. His customer service skills are very rare nowadays. His honesty and charisma has lead me to purchase two vehicles from him. We told him what vehicle we were looking for and went above and beyond to locate the right vehicle for our needs. He has followed up with me on both purchases to confirm that I was satisfied with my vehicles. I highly recommend him to anyone shopping for a vehicle. Benjamin McGary was the manager we spoke to during our visits. Customer service is definitely a culture at this entire dealership as he was extremely professional and sympathetic to our budget and needs. It's great to see a manager get involved with their staff and have face to face interactions with the customer. Sarah Sarvey was a very nice woman working at the desk in the main entrance of the building. We had our young children with us and she gave them both crayons, a coloring book and a balloon. This definitely kept the kids entertained and made the shopping experience much easier. She offered everyone popcorn and refreshments as well. Her service was also outstanding. Guy Johnson was our finance guy. He was very patient with us while we had our children in his office. We apologized for the children being noisy and he simply told us not to worry as had children the same age. He made us feel very comfortable and we appreciate that tremendously. He went into great detail about the warranties and made sure we understood exactly what we were purchasing. The owner of this dealership must be doing something right to keep such a great staff around. The camaraderie around the dealership is refreshing. Teamwork is obviously a top priority at this dealership. I look forward to working with these guys again and strongly recommend anyone in the area to swing buy for a great and reliable vehicle. I promise, you won't regret it!
Easy to navigate facility; friendly honest people. Fair pricing, I didn’t feel overcharged. Quick auto repair service. Very clean waiting area with enough seating.
Your service folks were fine, but I am disappointed with Ford Motor Company with not dealing with my 2012 Ford Focus with known issues with the transmission/clutch operation history. I paid over $100 recently to get diagnosed with issue that was already known from previous dealer visits, and remedy was now quoted at over $1000 to fix. Runs the same as when I bought (rough shifting always, from day one as known issue with this model), and explained to anther Ford Dealer previously, but now is not eligible for extended warranty fix. Dealer would not fix under warranty earlier, before mileage limit exceeded.
I was in the market for a used Kia Optima and found one at Ron Marhofer in Cuyahoga Falls, Ohio that was priced well below market. Lonnie Murdoch was quick to respond to my inquiry on Car Gurus. He was very knowledgeable about the vehicle and was extremely helpful in responding to my questions. This dealership's philosophy is upfront and honest dealing, no pressure and no haggle which made my car buying experience easy and pleasant. I would strongly recommend giving this dealership a try...the drive is well worth it.
I purchased my new Toyota C-HR 2018 at Toyota of Dallas at the lowest price that I can find in DFW metroplex during last Memorial Day 5/28. The selections of all models at this dealer are so huge and the staffs are so friendly and knowledgeable. Although this was a very busy Memorial Day, they managed to complete my purchase in the shortest time that they can and so much quickier than I can expect. From saleperson to sale manager to finance manager, they are all truly professionals ! I strongly recommend this dealer. When you are in need for a new car, you should visit to believe it !
About the dealership & scheduling: This is by far the biggest showroom for used cars I had been to. It also attracts huge crowds, esp on weekends. But the front desk and agents are quite efficient. 5 stars for that. Inventory & Pricing: For several cars I was interested in, DriversSelect seems to have the lowest prices. For the particular car I was looking for, they were the only that had in the inventory. Certainly, 5 starts for competitive pricing. Buying experience: Most of the pre-work is done online, email, text etc. On the day of purchase, after test driving, there isn't any pressure except occasional email pings. I had to spend ~ 3 hrs from start to finish. Not too bad based on my previous experiences. They, however, try to sell hard the extended warranty. Their mortgaging options are also quite limited - its somewhat competitive, but you are out of luck if you want to finance the car with a credit union. 4 stars for that. Agent Experience; Dan Dasch was my agent. Super friendly to work with. The one-stop agent for everything is welcome (though he had to bring in a "specialist" to sell me the extended warranty after I refused it initially). 5 stars for that. Overall: This is one of the pleasant experiences I had with car buying. If you are in the market for cars, worth checking them out. 5 stars overall.
My wife recently took my Ford Escape in for a leak caused by the drain from the sunroof. The shop preemptively fixed my recalls for me that I wasn’t even aware existed and got me back in my vehicle the same day. Excellent service all around and quality interactions throughout.
Just purchased a new Volkswagen GLI 2016 sedan ! This vehicle is not only beautiful but is equipt with amazing features ! Thanks to sales agent Jimmy Ascosta I'm driving around a hot seller. What a awesome team at city Mitsubishi !
Just bought my car from here. Nice small place, clean. Went in saw the car exactly as advertised. They didn’t raise the price on me or tell me it’s a finance price only. Straight deal. Would recommend them anytime. Thanks NY Auto Traders
Usually purchase new cars but many friends suggested we look to Linders for a quality used car.
We were really impressed by the "no Pressure" sales man, Ron Stokoski.
He was knowledgeable about the stock in the area we were interested and showed us a wide variety to pick from.
After trying some out we selected a 2014 Lexus ES 350 and purchased it on the spot.
Can't say enough about how we were treated and instructed on vehicle operation operation.
Linders lived up to all the good things our friends said about them.
Antony Castano at Metro Ford did my buying experience really very nice. I went one day, choose the car and he did all the paper work. Call him after a few hours, confirmed the sale and told him I was going to be there next day at 11.00 am.
Went at 11.00 am and out driving the new car at 12.30 pm. Keep the good job Antony.
Got a used car on 04/04 great price fabulous sales lady, lots of help on financial but two days later the engine light came on call back the sales rep referred me to Jose Robles and referred me to the customer services repair is been 5 days and no luck every time they leave you call on hold or nobody wants to help, it feels like you have contagious diseases and nobody wants nothing to die with you, real bad customer service it ruined all the good and professional attitude from the others members, make sure you vehicle has no problem before taking it out of the dealership
First, we had given up on Roseville Honda because of many negative experiences. However, our Accord air conditioner started acting up and we have a heat wave this week. Auburn couldn't take us so I called Honda Roseville. We got a friendly prompt appointment on the phone for yesterday, same day! We arrived early and the gentleman who came out to get us in line and set us up was a really nice guy (forgot his name). We were assigned to Randy who had NO ATTITUDE, just took real good care of us and was also really nice/friendly/professional. While we were waiting we took the opportunity to start the conversation about a possible upgrade to our 2004 (get some info, etc). Gabe took us on a test drive, sat with us, gave us information, answered our questions like a human relating to other humans (none of the wait here while so & so comes to talk to you - ultimately starting over with about 3 or 4 different people who come back instead of the one we were previously talking with, wondering what the heck is going on and wasting our time). We will follow up with him. Back to Randy to get our car. He was terrific/great energy right to the end - sense of humor, smile, authentically interested in making sure we got well taken care of along with the car. Everything transparent/explained. We even got an unexpected car wash! The air conditioner is better than new. THANK YOU SO MUCH FOR A COMPLETE 180 AND A REALLY GREAT EXPERIENCE AT ROSEVILLE HONDA! Hope you keep this quality going. (Regards questions below, we had previously not recommended you, and we did purchase a used Accord there , but several years ago)
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