New and Used 2020 Ford Fusion for Sale in North Hollywood, CA

I bought my Transit last summer and have loved it. I'm very good at making my maintenance schedule from the owners manual (I'm a little older now and don't want to breakdown anywhere not near service). It came time for my first oil change and regular inspection. From the first phone call making an appointment to being escorted to the area to pick up my car after service (which only took approximately 1 1/2 hrs) everyone seemed so professional but personable. Richard picked me up from the lobby, explained everything done and a couple of things I need in the near future. I felt like I was really taken care of. Thank you Richard and Sunrise Ford. Will see you on my next required check-up.

My Service adviser was Janelly and she was just wonderful. She called and updated me through out the process and explained the work involved. I very much appreciated her overall concern. The improvements you have made to the facilities look great so far. I'll look forward to everything being done and then will more likely be able to give you five stars. Keep up what you're doing now. Because I've been using you since 2003 and have noticed for some time that service levels went down. Good to see that Sunrise it taking a new approach back to customer service which was lacking for a while.

I was very impressed with the service I received. My service manager, Janelly Coronado was awesome. Also the technician that worked on my car. I have had bad experience in the past so I was hesitant to go back but I was very pleasantly surprised.

There's a juice bar there! Such a perk and pleasant surprise from a service center.

Had some recall work done at this dealer. Joe handled me and was friendly, professional, and efficient. Arranged a rental for me and scheduled me in quickly.

The staff was very friendly and super helpful. It was my first time there and they took the time to show me around so i was comfortable and i knew where the cafe and restraunt was while i waited for my rental car.

As alway, a pleasure doing business with your location.

Did very good job and kept me informed on all that was going on

I purchased my 2013 Ford Flex from Sunrise Ford 2 1/2 years ago. This was our third car from Sunrise Ford. It only had 16,000 miles on it. Sal was AWESOME. He made sure that we got a good rate and that everything was covered. I love my Flex. Sunrise is the only place I take my car to get serviced. In Oct of 2017, it started stalling on me. I took the car in 3 times but the diagnostics couldn't find anything wrong, because the car was not registering and the check engine light did not stay on. Lester, my service advisor, and I were both very frustrated. Suddenly the car was fine. Last week, I was taking my husband to a doctor's appointment and the car stalled again. It stalled 13 times on the way home. I took the car into Sunrise Ford first thing the next morning. The engine light stayed on and that was good. Lester came out and took the car in and told me would call me later. When Lester called he told me that "the throttle body had failed and it would be $560 " I was really upset because this was the fourth time that I had taken it in. I told Lester that this wasn't ok. I had taken the car in several times before. I told Lester that I needed to speak to the Service Manager. Lester said let me see what I can work out. Lester went to bat for me with the Service Manager. When I got off the phone with Lester, I just cried. It had been a very stressful several months and we couldn't afford the expense. I then called Sal to see if there was anything he could do. Sal said he would look into it. After I hung up with Sal, the Service Manager, Denne, called me. I was still very upset. Denne told me it wasn't covered. I explained that I had the car in to have it checked out 3 times in Oct & Nov. 2017 for the same things. As we were talking, she was looking at the service record and that I was a longtime customer. Denne said to me, I will charge you a $100 deductible. I was overwhelmed and just cried again. This was so wonderful. When I went to pick up my car, I just hugged Lester. Denne would have received one too, but she was in a meeting. This was such a blessing to me. I couldn't thank Lester, Denne and Sal enough. I will sing their praise to all. Thank you, Sunrise Ford for employing such compassionate employees.

My experience was really fantastic, I was really satisfied with the process of leasing the vehicle, it didn’t take long at all, it was quick and easy. Matthew Anderson team was really good they made the proceed really simple so I really recommend going with them if you want to buy or lease a ford car.

I bought this car for my 16 year old twins at Sunrise Ford North Hollywood and they LOVE it and so do I! I had a small issue 3 months later, brought it in, and it was fixed immediately at no charge. Thank you to Daemeth Rooney and his sales staff. It was a great experience!

My recent adventure with VISTA FORD LINCOLN was an A+. My husband and I are loyalists to the Ford/Lincoln brand as well as this dealership. I love my Ford Fusion 2015. (this is my 2nd Fusion out of 4 cars leased.) My appointment was for oil/filter chg. & 2 recalls,& tire rotation. Ken N. took my car in right on time and the car was done in approx. 3 hours on a Saturday. As a courtesy my car was washed when I picked it up!!!!! What a pleasant surprise. This is customer care extraordinare!!! I was also greeted by my salesperson Henry P. and every salesperson who I came in contact with in the service area and Cashiers Office. We have bought many cars in the past and Vista is by far the best of the bunch!!! Regards, Cheryl Ina

Jesus is amazing. He is the greeter/check-in coordinator. Personable, cordial, professional, well spoken.... great team member. Jack as always was great. He made the whole service appointment easy, efficient and timely. He is friendly, informative and dedicated. Thanks!

The reason I wouldn't recommend you to others is because I thought you only worked on cars that were bought at your dealership. I've been going to you guys for a long time and only once (quite awhile ago) did I feel uneasy. Thanks to the woman who brought my car around, the really super nice man that took me home and picked me up and the service people....my Explorer was ready when they said it would be and it was a lot cleaner when I left. Thank-you

I called in the morning to book an appointment for 2PM after a funeral that I needed to attend. I told them an oil change and a recall and that I could leave it overnight if needed. I dropped it off at 2 and was asked if I wanted to wait. Not being a big fan of service at auto dealerships and having another engagement at 6PM a asked for a shuttle home and for them to call me if it got done early. I received a call at 4:05 that it was complete and I asked for the shuttle to pick me up. The shuttle was at my door in less than 1/2 hour and I was back home a few minutes after 5 to get ready and leave for my 6pm appointment. Unbelievable in my mind.

I read alot of reviews before taking my new Ford Flex for it's 1st oil change here, it's my baby and i didn't want any dings, dents, chips or scratches from the work that had been done. Unfortunately this has happened before at another dealership when rotating tires and other services. So we made the appt. and they said it would take about 2 1/2 to 3 hours and they also have a shuttle to take you to the mall for shopping or lunch, which is nice for that length of time. My husband arrived and MICHAEL MANCE helped him right away. They went over everything along with all our PICKY concerns with no problems. Our car was done in under 2 hours along with the car wash still in it's brand new condition. MICHAEL MANCE also accepted a great coupon from the dealership where we had purchased the car from. So it was great service, great price, and most of all GREAT WORKMANSHIP!!! THANKS MICHAEL MANCE FOR THE CONFIDENCE IN YOUR SERVICE DEPARTMENT!!

Made a 9:00 appointment and was quoted a 45 minute repair and quite honestly was a little skeptical when told that but low and be hold, car was finished 55 minutes later and it even included a wash. Third time at this dealership's service department and third time they didn't disappoint... thanks Jesse!

John Garcia did a great job welcoming me and checking EVERYTHING on my car! I came in for my first oil change and he went further to adjust my hood on my car and replace my battery in my remote control. Thank you John!!!! Also, the gentlemen that came out to assist, awesome! Thank you! Peggy Winfield