Ford Fusion for Sale in Brentwood, CA

Overall customer experience was great. The cars are priced well. Finance manager was very informative and well versed on the products.

They got my vehicle serviced although I did not have an appointment. Fantastic! Great staff and facilities. I will keep going back there.

It was simple to get in and get my car serviced and was called when it was ready. I am very happy with how easy it was to bring my car in.

Wordless to say! they are the best, service was quick and accurate. This is one place i recommend to everyone!

Great staff. Service always very helpful.Our family has been buying car and servicing our vehicles for years and always recieve great service.

I was able to make a good appointment time; friendly advisor; the work was done on time. No issues at all.

Explained the whole process when filling out papers, and made sure we got what was a best fit for us.

My 2009 Edge was involved in a recall, when parts were finally available my vehicle repair was done in a timely manner, in addition I was offered a ride back home and again to the dealer to pick up my repaired vehicle.

Thank you All Star Ford and Jimmy Jack for a seamless buying experience! Great customer service, very professional and no surprises or pushy up sale!

Salesmen Anthony did a great job with my purchase of a 2018 Focus ST. He was fast, efficient, and friendly. I would recommend anyone looking to buy a Ford to go see Anthony. Thanks again !!!

Im looking for a nice ford edge. With low miles and low monthly payments. I have a very hard time but I really need a car.

Amazing customer service. Very friendly and extremely helpful.

Montana Mason was a very helpful, informative and friendly salesperson who was great at communicating throughout the process.

If you're looking for a car, we (my wife and I) highly recommend Tracy Ford. We live in Emeryville, but were willing to travel a little bit to get a good deal. On the first weekend of August we bought a Certified Pre Owned 2015 Ford Escape Titanium and we have nothing but praise for everyone we dealt with. The salespeople we initially dealt with, James and Luis, were straightforward about finding a vehicle that met our needs. The General Sales Manager, Joe Snelling, was equally upfront about the financing options and really worked it to get a rate that we could live with. If you've ever been on the lower end of the FICA score card, you know how it feels to be summarily dismissed. Although my FICA score has seen better days, and believe me it has seen MUCH MUCH better days, Joe was able to make it happen and did so in a very respectful manner. That in itself meant a lot. Thank you James, Luis, and Joe. During the paperwork portion of the show, we dealt with Chris. He was fast, yet thorough, but more importantly, he was accountable and made himself available to satisfactorily answer any questions we had. Money is money and all the things you are confronted with add up. Avoiding "buyer's remorse" is a lot easier when you eliminate the unknowns. Thank you Chris. Lastly, the Service Department at Tracy Ford seems to bear the brunt of a lot of negative commentary. Having worked in the automotive industry, I know all too well that there are many legitimate complaints. Any business worth a xxxx takes customer dissatisfaction seriously. For us, dealing with the Service Department was the final hurdle to clear in order to have some semblance of peace of mind. Although I was an hour late for my service appointment, David Corona was a total pro. Working with the sales department, he was able satisfy an issue that we felt had been overlooked, but hadn't discovered till after we drove off the lot. I don't know how many other dealerships would have been as accommodating. But I can attest that Tracy Ford made it right. Thank you David. Obviously communication with the right people is paramount to ensuring a positive car buying experience. I truly believe these folks are committed to making things right and are responsive to their customer's needs. I'll admit there was some apprehension going into this purchase. We had seen some extremely negative posts and were suspicious; however, we had read just as many positive testimonials and were willing to see for ourselves. As far as our own car buying experience is concerned, we have had nothing but first class, thoughtful and sincere professional treatment at every level of this dealership. They stand behind their product and continue to go out of their way to ensure our satisfaction. To this we say "Thank You!"

We had an excellent car buying experience with Jeff Frigard at Livermore Ford. We were looking for an Explorer and Jeff thoughtfully walked us through the various models and features. Jeff also took the time to explain and demonstrate the vehicle's many features. Once we knew what we wanted, Jeff went out of his way to find a vehicle with the color and all of the options we were looking for. Jeff made sure we got the Explorer that we wanted and that all of our questions had been answered - and he knows the answers!! It was such a pleasure working with such an experienced and knowledgeable Sales Manager. Livermore Ford is also a great place to buy a car. The Finance Manager who worked with us, Troy Ryan, had us out of there in record time! Would definitely recommend checking them oit

Their service department is awesome. Which is a good thing since Ford cars are not the best quality. Things keeping breaking or wearing out on our 2013 Ford Explorer that I would not expect, or I have not seen in other cars. If you buy a ford make sure to buy the extended warranty or else it will cost you more in the long run.

Just bought my dream vehicle from Hamed at Autobahn Gallery. They made the process fun and easy. The personnel are fair and truly class acts. We'll be going back when it's time for our next vehicle! Hamed...thank you!

I spent a ton of time on the Cars.com app looking for the right vehicle before I called this place. When I did I worried that the price would go up. But the price actually went down a bit. They were totally transparent. Sharon Mercado was lovely in showing me around the car and the paperwork. It felt like a win win.

extremely nice people. However, their fault or Ford Motors fault - one of the photos had an ill fitting trunk lid. Advertised as an American [U.S.] built automobile. Same old, same old, UAW shoddy workmanship. No full size Ford for me.