Prompt, friendly and affordable. Tracy is the absolute BEST service manager in town! The service department is full of helpful people and the waiting area is full of comfortable seating and lovely refreshments.
I was having battery issues. Ryan checked to see if there were any other service issues to be taken care of. He checked with me several times to see if I needed anything while I waited for the servicing to be completed.
I absolutely love my car and everyone at Lithia Ford knows my car inside and out! I know it will be well taken care of. Nick actually reminded me about my recalled door latches so, I was able to get everything done all at the same time, saving me another trip back to Fresno.
I live in Clovis and was always told to buy local. So I tried to take my business to the Clovis Ford dealership. Their customer service via internet sales and service department are horrible.They gave no customer service skills or care what impression they leave with potential customers. Told I would get a call back and didn't, later they called me back and gave ridiculous price. My sister purchased a vehicle from Lithia Ford Lincoln of Fresno two and a half years ago along with the lifetime oil deal. I was with her when she made her purchase and was very impressed with the professionalism of the sales staff. I have taken her vehicle in for service and was impressed with the Service department also. I brought my Van in for service and explained what I wanted done. The Service department went above and beyond in regards to my Van and I came to the conclusion that it would be better to purchase new instead of pumping more money into my tired, high miles van. When I arrived at the lot I was greeted by Alberto shortly after looking around the showroom. I told Alberto what I was interested in and was immediately taken that area. I was looking at slightly used versus brand new. He did not try to change my mind or apply any pressure. We decided on a Ford Escape and they worked diligently on getting me the best deal possible. Within few hours I left the dealership a proud new owner of a 2017 low mileage Certified Escape and couldn't be happier. I got the best money for my old car, the best interest rate and the best price for the CPO vehicle, plus their customer service and professionalism is beyond any expectations. Thank you Lithia Ford of Fresno for making my car buying experience as painless as possible. I will definitely come back again and refer all my family and friends to you !
Hands down to Mike for being a great dealer. No way near pushy like others. From going all over Fresno and not being approved for my first vehicle, I stopped at madera auto plaza and drove out with my new vehicle happy just as Mike promised. Stop by today and give them a visit for great customer service and great deals!
I purchased 2005 Ford f-250 power stroke crew cab back in Sept, I brought it home my wife noticed a fuel smell in the truck while driving it. I took it back and without hesitation they replaced the injectors and other items at no cost to me , my truck runs like a champ. Shaw Auto Sales is a top notch dealer.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.