My husband has a background in sales and I in customer service training. We do not enjoy car buying process, mainly due to high pressure sales tactics. We worked with Andy, who helped us navigate our options and was responsive to our needs. We will be coming back to the Selma Auto Mall.
Easy and a professional purchase experience!
We had gone to other places in our car search, but none compared to Selma Hyundai. Our sales person, Andy Naphaivong, was professional, charming, knowledgeable, and to the point. He secured our pre-owned car and made the selling process quick and easy. The dealership is beautiful and luxurious, and a welcome relief from some other places we had visited earlier. Very good experience. I would send any of my closest friends to Andy Naphaivong at Selma Hyundai!
Recently purchased a very nice truck and we are very happy with it and realize that it was a used vehicle which means as is. It was missing an owner's manual and second set of keys which after purchase saw that vehicle was priced way over blue book and when I called to ask about possibly getting missing things taken care of because of high purchase price I never received a call back. Don't feel that management feels the need to give that extra customer care as we have received from other dealers. Will not purchase another vehicle at this dealership.
My wife an I bought a new car recentlly, at this facility ...had a good time good service staff was fun and knowledgeable overall I would recommend them ...they are focused on keeping long term customers
My husband and I bought a used truck from Selma Auto Mall and had such great service from everyone there that we had to go back when we bought our new Journey. Brian was so helpful in answering all my questions. Honestly they have some great people there that not only give you the best deal around but are also very personable. They make you feel right at home. The dealersip is also very clean and has a nice area for the kids to play with toys they provide (how many dealerships have an area with blocks and balls for kids to play with.) Brian is not only intelligent but has a great sense of humor always smiling and cracking jokes. My family will definitely being buying from here again when its time to purchase another vehicle. If you are looking for a new car I would suggest you start here.
Iv'e been shopping for a new car online for about 5 months and didn't want to go to a dealer until I had all my likes and dislikes and a car in mind,when i finally decided on Selma Dodge it was because of the reviews in regards to their " Internet Consultant Brian Sanfilippo ",not only did Brian respond immediately he also had answers to all my questions,I'm now the owner of a 2013 Dodge Charger which i ordered exactly as i wanted on the advise of Brian since he didn't want me to settle for less, my Charger was built and delivered in less than 30 days it was my Christmas present.
Brian meet me at my convience, I took 2 test drives as I needed to come back with my husband to make sure he also was comfortable in the Charger as he is over 6 feet tall and not once did Brian make me feel that I was wasting his time or that he wanted to rush me into buying a car that may not work for all members of my family.
This is the second car I bought at a Selma Auto Mall Dealer and I will never look in Fresno again the 20 minute drive is well worth it,everyone should order a car at least once so that you can get the exact package,your interior and exterior colors and your "wheels" .
Kudos to Brian Sanfilippo and finance guru Butch Sells who got me the best financing.
Lil Red ( car ) went in today 12/26/12 for her cilajet and she looks even prettier, yes I bought a
"Red Charger " and can't wait to take her on our road trip next fall we plan on driving across America...
Roberto Perez was amazing.. i was not thinking buying a car we went to go see cars for my brother he was the one that was looking a new car. I still can’t believe I walk out with a new car that I love now.. not just me but my whole family. my new car is so beautiful. I’m so thankful.. that good Robert did that I went home with a new Nissan Máxima 2017.. I recommended this place to everyone. The whole staff was great. The Manager did a lot for me as well. The wait was all worth it. Thank you again.
We purchased a 2017 Pathfinder,our salesman Victor was great to work with. We really appreciated his help. He found the perfect car for us based on our criteria.
The entire process was very smooth through all of the different steps it takes to buy a car. The entire team was great to work with.
As the new owner of a 2013 Dodge Challenger I have got to say I have made the right choice both car and purchase wise from this place. Brian Sanfilippo from the start was great, humble, and very understanding of I was looking for. Seen the new inventory listing online and requested some feedback on the best deal that could be done for the challenger. Brian was quick to respond and kept me updated upon its arrival. After setting up an appointment, Brian assisted me with a test drive as well as making my car purchasing experience as smooth as possible. Everyone there was great, welcoming, and didn't push anything upon you. They took their time to explain what options I had, gave insight with their many years of experience, and what it took to cut the best deal. I will be recommending this place to my family and friends from now on no doubt about it!!
Drove down to Selma from Northern California to check out a 2016 Pathfinder. We were assisted by Cesar right away. He answered all our questions and was very attentive and patient. Big positive about this young man is that he is not pushy at all and he listens to your concerns. Victor the finance manager came in to help close the deal. He's very good and laid out all the numbers so we knew exactly what we were getting and paying for. Big shout out to Cesar and Victor, you guys rock. If you need to buy a new car, go see these two guys they will do what they can to make you a great deal. They both definitely are huge assets to a Selma Nissan. Thanks for all your gentleman. I will definitely be back in the future to buy another car from you guys.
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