So very good it sounds over the top . .
December 3, 2018
After mumble decades this was actually the first time I'd bought a car on my own. I started out bit concerned about the lot (crowded, small office, etc) and discovered I was being a snob.
####I'd researched the car I wanted but hadn't told them I was coming in to look at it. It was at another lot so someone went to pick it up while I talked with (I'm going to misspell this) Onobun. He's an enjoyable person to talk with, not just chatting to keep a potential customer company.
####He managed to appear totally relaxed about my taking it for a test drive after I'd told him I was nervous because I hadn't driven in several years. It put me at ease and after a couple of minutes he didn't have to appear relaxed; I was fine. The area is mainly city streets and he's one of those rare people who's good at giving directions. When I wanted to try opening it up a bit to see how it shifted knew exactly where to go.
####We went through the financing which took a while because of me: I didn't have bank statements with me and had to tie up a computer for a while, longer than intended because my bank had extra security since I wasn't home. After he put together every detail I then asked about paying for it outright. I'd mentioned that financing it would help build up my credit history and we talked about that - not him pushing, two people talking; he has a lot of experience and gave me what I recognized as excellent advice. Then balanced it against my not wanting the hassle of making regular payments; again, some excellent advice on how to finance the car and deal with that.
####Near the end we talked about the other car I was considering, from another dealer, that cost less. They had a car on the lot - really - of the same family with about the same mileage and price. And he was willing to start all over again with my test driving that one despite the three hours we'd already spent, even offering me a break first. As it happened I did a bit more research and decided that no, the car I'd come to look at was the right one.
####While going through the financing he was up front about all the additional costs, tax, tags, etc. There was a question about my needing 'gap' insurance coverage so we just called up my insurance agent. Went through the warranty, his reading it to me because I didn't have my glasses.
####And none of this felt like a sales pitch. Oh, except pushing a bit on the fact that they had a car just like the other one I was considering and should try it, but he was also correct. I'd have always wondered if I'd made the correct choice if I hadn't taken a serious look.
####He's the best sort of salesman, the sort I am in my own very different field. You can't do a good job unless you believe in what you're selling, and care enough about someone who might buy it to learn about them. He does.
####I should add that the other salesman there seems to be almost, not quite but almost, as good. He doesn't know as much about financing but also doesn't pretend he does. If he's not certain of something he checks it.
####Oh, and I love the car. He could have pushed me towards something that cost more but didn't. This is exactly the right one for me. Some make me feel trapped and surrounded by bulkheads, this doesn't. It matches my need to run into the office or drive six hours to another city for work or to see a friend.