Great service, and customer service
November 5, 2018
My Chev Impala recently needed the ignition cylinder replaced. While there, diagnostics were run, and determined 3 other issues that truly needed to be repaired. Curtis Shell, Jr. carefully and understandably explained the issues, needed repairs, and costs. He was very helpful, always available by either dealer phone or his cell, and responded quickly. I was provided a brand new, full-size SUV to drive while my vehicle was in for repairs. Curtis walked me around the vehicle, explained functions, and just asked that I bring it back with a full tank of gas. When I arrived to pickup my car, Curtis walked me to the front desk. Sadly, I cannot remember the name of the very nice woman who checked me out; she was fairly new, and her name is not listed in the list below. Curtis asked for the invoice, went through it line by line (but quickly), and then passed the baton to his colleague. She quickly checked me out, and I was ready to go. At that time, Melva Walton, the other Front Desk person, asked if I would complete a review. This has been a great experience, and I'm happy to do so. I'm also pleased to know that I have a dealer within 2-3 miles of my work where I can go for future Chev needs. Thank you!! I rate Curtis, Melva, and the other Front Desk person all EXCELLENT! When my husband and I are ready to replace this vehicle, Huffines WILL be one place we definitely will look.