I called Heritage a few days ago to schedule service for a recall on my VW Passat. I left a message for a service rep. I was called back by Tonya Kemper, an Upgrade Specialist. By the time I finished by brief conversation with Tonya, I was totally sure that I was in good hands. Tonya told me I was coming in and leaving in a new car. I went into Heritage as scheduled. I met Tonya and Dre David and fell in love!! I fell in love with the high level of customer service, the smooth process, the pleasant environment, and most of all- my brand new red 2017 Passat!!!! I am so thankful to God for blessing me to meet people who were so sincere in addressing my needs. Many people talk about negative car buying experiences, but I am here to say if you go to the right place and work with the right people it can be a positive experience that you will never forget. Heritage Volkswagen is the place to go. Ask for Tonya and Dre.
2017 Ford Fusion SE Review
Best car for the money I’ve ever owned!
by TerriLB from Monroe, GA
May 12, 2019
It drives great, good gas mileage, comfortable, lots of room, large trunk area, good tires, supportive lumbar seats, plenty of power, solid ride and handles well. Looks really sleek
This car met all of my needs- downsized from a SUV and not sorry I did. The gas mileage is outstanding, the interior is very spacious. I am just over 6-feet tall so that is very important for me and my family!
Mr. Alton Taylor had very good customer service. He was extremely knowledgeable and tried going over and beyond to get me in the car I wanted. Unfortunately, the financing wouldn’t match up to what I wanted. I still recommend people to him because he goes over and beyond to try and make sure needs are met.
2014 Ford Fusion SE Review
Great Looking Car That Performs Great!
by TomP from Oconomowoc, WI
April 13, 2019
I've been very pleased with the performance and handling of this car. Smooth ride and looks great! Gas mileage is exceptional. This definitely helps with my commute from home to office.
We recently needed some service work done on our 2011 Toyota Highlander and needed a change from the service at a dealer closer to our home se we decided to give AutoNation Toyota Thornton Road a try. What a refreshing change of pace. We were greeted warmly and treated extremely well. The type of work needed required the car to be in the shop a few days which was expected. The service team went above and beyond to make sure we were taken care of during that time and called us several times to give us the latest updates on the progress. I am not sure that in 30+ years of owning cars that I have ever received a call just to update me on a repair status. Fantastic customer care! The work was completed in the time promised and things with the vehicle are just like new again. I would highly recommend AutoNation Toyota Thornton Road Service Department and will go out of my way to do business there in the future
2014 Ford Fusion SE Review
Our first newer car
by Wayne from New Berlin
April 17, 2019
I new we belonged to this car as soon as i sat in it. Love the leg room an all the safty features it has
I went in for the airbag recall. I was told that it would take up to 1 hour and 30 minutes. I scheduled my appointment at 10:30 am and I received my vehicle back at 12:00 pm. I appreciate getting the work done in a timely manner. I'm due to get some work done on my vehicle and based on this experience, I will have the work done at this dealership.
2017 Ford Fusion SE Review
Great Car! Performance and Luxury
by bapper1 from Newark, DE
May 16, 2019
I have a Fusion Sport (Twin-Turbo V6 with 325 HP and 380 LB/Ft or torque). The car also has a computer controlled suspension, heavy-duty transmission, 19" wheels, high performance tires, all-wheel drive, and a bunch of other stuff. The cars luxurious and quiet except when you want it to show you its "stuff". Then it's a monster. I have had no issues with the car in 2 years of ownership.
This car would have met all of my needs if it wasn't clear and apparent that the transmissions are infamous for failing- Yet after thousands and thousands of consumer complaints to FORD they continue to install these third world cheap faulty knock offs in their product- Ford didn't make themselves, their consumers made and continue to make them.. Ford truely does stand for Found On Road Dead... I finally get that old saying and Ford legit earned it... Stupid recalls on second rate floor mats and the two other ridiculous recalls that have zero to do with performance or safety issues as the transmission does.. yet no recalls on those issues because it might cost FORD a little chump change to keep the consumers who made them safe and broke - I've been strictly a Honda consumer for the 31 years I've been driving and I stepped out of my perfect vehicle comfort zone to give FORD a chance - It cost me 4800.00 and lasted less than six months... Your welcome for my business and thank you for reminding me that I'm a proud Honda consumer for life...
I was apprehensive about buying from a small independent lot since I have always purchased new. This was especially true considering we were buying a car for our daughter's senior year in hs that would hopefully take her through her college years. We met with Tim after making an appointment to see a Pontiac g4. Once we got there we ended up looking at several cars since they had so many nice ones on the lot. we ended up with a Ford C-Max. much much more car than what I expected to get for the price I got it for. In fact it's nicer than my wife or my car are. My daughter loves it! They are knowledgeable and felt they were being completely honest with me at all times. Id recommend this place to anyone. The one thing I did not like was Tim would not negotiate the price of the car with me. However once I got home and looked up the vehicle I found out that it was four times more brand new so it was a good fair deal anyway.
2018 Ford Fusion SE Review
Most reliable car I have owned so far
by JohTon from Ruther Glen,Va
May 3, 2019
This car is all I have ever wanted. It has more than enough space and above all state of the art technology....love love love it!!
Quality and professional dealership. Chad was great in explaining the service being performed, and what services I will be needing soon (no pressure to say yes). First time in GA for my car service vs. PA. I can definitely tell the difference. Thanks!
2017 Ford Fusion Titanium Review
Comfort and Style
by Alfgo73 from Tucson, AZ
April 23, 2019
We just got the 2017 Ford Fusion Platinum edition. The styling is great and the comfort is fantastic. My wife has back issues and the seat doesn’t fatigue her back. There is plenty of leg room in front and back for my 6ft tall son. Definitely recommend.
As a new resident to the Atlanta area I searched the web for a company to inspect and repair, as needed, a 2001 Explorer Sport Trac that was gifted to me. I was immediately greeted by Leeia a service advisor who put me at ease and started to listen to what I thought I needed as far as service goes. The main reason I am writing this review is that my service advisor listened to me and was able to translate my concerns to the technician so that all the service needed to my truck was accomplished. Needless to say Auto Nation is where I will seek service/maintenance for my truck as long as I own it.
Came in just to look at the vehicles they had to offer and was definitely surprised with the service I received from John! Normally at car dealerships you have to deal with pressure sales pitches but he was extremely professional & helped me with all my questions & made me feel basically like family & not one pressure sales pitch. Definitely recommend him if you visit here! He said he's new & he's already doing a great job with my experience.
2019 Ford Fusion SEL Review
I'm in love.
by iTodd1007 from Normal, IL
May 7, 2019
This is by far the best car I've owned. And I've only put 300 miles on it so far. Looking forward to a long relationship with Meg (the shark car). :-)
I have been getting my Lexus GX-470 serviced here for the past 6 years. The Service Team is always courteous and having a great Advisor is very important to me. Raymond Persaud has been my Advisor for a few years now and he is one of the best (if not the Best 😀). Raymond has an amazing personality and is always very attentive to my service needs. He makes sure my vehicle is serviced properly and keeps me informed of any foreseeable issues. Thank you Raymond for always taking excellent care of my vehicle. I always leave Nalley Stonecrest Toyota a 100% satisfied customer!
2017 Ford Fusion SE Review
by steve27 from Arnold , Mo.
May 15, 2019
Like every other ford i have owned it is the best. The most comfertable I have had yet. Rides like a dream. Great gas mileage 35 highway and 25 city .
Flew in from Orlando and will be flying in for the next!!!!!
by Soussour from DealerRater.com
December 3, 2018
3.7 (421 reviews)
I had been looking for a BMW 650i Xdrive with specific options and price. This vehicle was 450 miles away and the pictures, options and pricing was so great that I was wary. "If it sounds too good to be true ??????." I spoke to Julie my sales woman she knew everything about the car inside and out. She assured me the vehicle was in excellent condition. I flew in and as promised the vehicle was immaculate. I drove it to the local BMW dealership and upon inspection I was assured the vehicle was mechanically sound. Mark the finance manager was great, he managed to get me a better interest rate than any of the banks I applied with!! He explained all of my warranty options and Gap don't ever buy a car without it!! In a nutshell Incredible customer service, quality product, and impressive pricing!!!!!
My 20 yr old son needed a new car and we'd been looking at several cars when we pulled into Grand Motorcars. Duke helped us take a few test drives then he suggested we look at a single owner, 2002 Lexus with just over 125000 miles. We bought the car that day and have been extremely happy with the car. We purchased the car on 10/14/17 and it's been just over 5 months with no issues. WE appreciated their honesty and integrity. Thanks Duke for making car buying a great experience! David Taylor Roswell, GA
I absolutely love this dealership. I had the best sales rep. James Phillips made me look like a pro at buying cars. He listened and helped me get in the car I wanted. He wasn't pushy or try to push me into something I didn't want.
I was in and out of the dealership in record time. It actually took me longer to get insurance then to fill out my loan paperwork.
James Phillips is so great! Ladies you can buy a car and be treated with respect and like royalty.
I came in with a few challenges on my credit and still got the car I wanted. No settling! I got a great deal! I came home to my husband and 3 sons and they were extremely impressed. I am on cloud nine. Thank you James!!! I love my new car!!
I have no doubt I will be returning to Hennessey to buy another car and seeing James again.
Love my new Fusion! So many new upgrades from my old one. More comfortable, smoother ride. Love the leather interior. Like the features, such as built in GPS and all of the safety features. Beautiful inside & out.
I called Rafael Mateo to make an appointment for the second scheduled maintenance (10,000m) on my 2018 Mazda CX 9. He said ,"When would you like to come in?"I replied,"soon as possible." Rafael said bring it right over, and I did.I could'nt be happier with your dealership,keep up the good work! Special thanks to Rafael Mateo for his professionalism and warmth! Barry J. Avrigian
2017 Ford Fusion SE Review
Just got this car
by SCW from Findlay, Ohio
May 3, 2019
Although I just took delivery of this Fusion I have owned 7 other Fusions, including a 2019 Hybrid. All have been perfect. Great mpg and comfortable for me.....6'5 and my wife ....5'1. The memory seat is a great option.
Service tech friendly and courteous explained work order showed me lounge area coffee and rest room location since I am a first timer at Tidwell Ford. When vehicle was ready and I checked out I told service tech I’ll be back in 5,000 Miles
2018 Ford Fusion Titanium Review
Surprisingly comfortable with grear performance,
by GRAYBUBBA412 from Breckenridge, TX
March 14, 2019
The 2018 is a fantastic car for the price. I am a big guy and have no problems getting in and out. There is also lots of leg room.
Performance of the all wheel drive and 2.0 turbo is outstanding.
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