Though I had an appointment, it took about 3 hours for an oil change and the maintenance (tire pressure check, alignment, car wash). I thought I would be there no more than 1 hour. I appreciate Conner advising me of the cost of a part which was prohibitive and he did not order it. Something we both agreed to. (Over $600 for a fog light glass which had been broken by debris flying into it and breaking it) The staff are fine, but you need many more technicians to do the maintenance.
Friendly experience and never pushes me away if I don't make a appointment. Recommended what my car needs by the book no scarce technics. Also fixes my car in reasonable circumstances never wait to long.
The service department was sketchy at best here for a long time. I do have to state my last visit was much better. I arrived for my scheduled appointment and was horrified at the line of cars as historically they were very slow in getting to and returning my vehicle in a timely manner. This visit it was done early. They also did almost all of what I asked which is much better than usual. Historically they would tell me they rotated and adjusted tire pressure when in fact they did not check tire pressure. When I questioned why the gauges said it was off they said it was the gauge. I double checked when I got home and sure enough they hadn't done the work. This time they didn't replace a break light I had asked to have done but did get all the other items done and done well. Big step in the right direction! Thanks to whoever is now running service as the changes for the better are definitely noticeable!
Doe was a great help to me in locating the best type of car for my 16 year old daughter. While we didn’t buy while we were there, we’re keeping in touch in case something comes in. Thank you for your patience with us and our picky car buying habits!
Bought a used GMC Yukon from SAG and unfortunately have had to deal with the hassle of bringing the vehicle into the SAG service shop more times than I anticipated for a vehicle I have owned for only a little over a month. But Service Mgr Mike Ardolino has consistently provided me with outstanding customer service and repairs at very reasonable prices even after my 30 day dealership warranty ended. I can say I will always take my vehicles to Mike for any and all auto service needs in the future. Thanks Mike!
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
My experience was very great! This was my second car purchased from Amos at Mercedes Benz of Denver. Very helpful, informational,not aggressive and very effective when comes to weighing odds on logic. Definitely going back.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Aiden and Planet Hyundai made it painless to buy a car! They listened to what I wanted, quickly responded and did it with professionalism. I was very happy with my experience and my new car!
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