The service department was sketchy at best here for a long time. I do have to state my last visit was much better. I arrived for my scheduled appointment and was horrified at the line of cars as historically they were very slow in getting to and returning my vehicle in a timely manner. This visit it was done early. They also did almost all of what I asked which is much better than usual. Historically they would tell me they rotated and adjusted tire pressure when in fact they did not check tire pressure. When I questioned why the gauges said it was off they said it was the gauge. I double checked when I got home and sure enough they hadn't done the work. This time they didn't replace a break light I had asked to have done but did get all the other items done and done well. Big step in the right direction! Thanks to whoever is now running service as the changes for the better are definitely noticeable!
Could rank in my top 5 vehicles owned.
by BigErnie from San Antonio TX
July 18, 2018
Not sue yet as I have only had car for 3 days. Will have a better feel in a few weeks. Do love the mileage tho.
Colleen made everything so easy, while keeping my expectations realistic, she found me the perfect car! I would 100% reccomend this dealership to anyone and everyone!
Great gas mileage, comfortable road-trip car
by AverageEverydayNormalGuy from Scottsdale, Arizona
December 12, 2018
This car meets all my needs. It gets great gas mileage with an average of 35 mpg ( better in city worse on freeway) and is a comfortable easy to drive car. Love the bluetooth functionality and heated seats. Overall definitely recommend.
My experience was very great! This was my second car purchased from Amos at Mercedes Benz of Denver. Very helpful, informational,not aggressive and very effective when comes to weighing odds on logic. Definitely going back.
by Rob's Car Review from Topeka, Kansas
August 7, 2018
I am very pleased with the 2017 Ford Fusion Hybrid Titanium I purchased two months ago. It has met all of my expectations in terms of performance, quality, and comfort.
Natalie nos ayudo mcuho con el servicio de la compra de un auto. la recomendamos. Nos ayudo a estar en los pagos muy muy comodos.
My first car!
by Ana from Chicago,IL
July 7, 2018
I love this car! The only thing I wish it had is the alert beeping when going in reverse. The camera is great, just wish I got an alert that I’m too close. I was convinced I wanted a Ford Focus until I drove this one- so happy I moved forward with the fusion!
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
A Fun Mid-sized Sedan
by Allan from Clearwater
October 15, 2018
I had a Town Car that needed repair, so I rented a car from Enterprise. They rented me a 2017 Fusion SE Hybrid, and I fell in love in 3 days. I went to Enterprise Sales and bought a pre-owned one, and am in love with the darn thing. It is more comfortable than my Town Car and is fun to drive. It handles like a sports car around the curves, and it is quiet and tightly built. Best car I've ever owned, and I've had a LOT of them.
Second car we have bought from them. Chaunsey made our experience easy and hassle free. Very professional. We love our car already, her name is "Buddy". J &S
Good if you want to buy a rental.
by His and Hers Hybrids from Wichita, KS
August 20, 2018
I drove one for a week as a rental. My wife test drove another we thought about buying. They were OK, but I soon realized that a lot of these 2017s in Kansas City - Wichita region were high-mileage rentals. The prices were OK, but the best years of the cars had been used up. Furthermore, several hand branded titles or reported to be in accidents. Credit the dealers for pointing this out, but buyers must consider this carefully when making a purchase. Finally, Consumer Reports had much better ratings for the 2016 Fusion Hybrid. We bought one and recommend it over the 2017.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Sammy from Homestead, fl
October 25, 2018
This car had everything I wanted, great gas mileage, a nice looking interior/exterior, push to start, back up camera. Great car, has everything you could want!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Totally in Love with my Fusion Hybrid
by Maria "Ford Family All the Way" from Tampa, FL
July 30, 2018
This car is amazing. I am totally in love with it. So silent, rides like a magic carpet. This vehicle is not only a dream to drive, but amazing on fuel mileage. We went on a vacation right after we bought it to Kentucky then to Virginia and back to Florida on $60 of fuel. LOVE LOVE LOVE this vehicle. Everyone should have one.
We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
This vehicle is a pleasure to drive.
by The One GMB from Los Angeles, California
December 11, 2018
This vehicle has kept all of its promises. Not only does it drive smooth and comfortable, but it also averages 42 mpg on a continuous basis.
Was smooth, easy, honest. Satisfied with my new(er) car. :)
Comfort and handling are amazing
by knight43 from wichita, ks
November 25, 2018
Overall? a great vehicle, I had a 2016 fusion Eco boost and the hybrid feels faster. The hybrid also handles better, maybe because of the added weight. I do not think I could own a vehicle without apple car play, by far on the best parts about the 2017 Fords.
The recall service was performed in a professional and timely fashion.
Nice Car, But Somewhat Cramped
by Oley Olson from Cleveland, New York
July 14, 2018
I leased this vehicle with a two-year contract and will not purchase when the lease is up next year. This is a car with lots of technology but the comfort for an older person like myself (I'm 70) is really not there. I broke a piece off my patella and had to wear a knee immobilizer. It was really difficult entering and exiting the vehicle (this is understandable). Even without the immobilizer my leg room seemed insufficient unless I pushed the seat all the way back (I most rode as a passenger) but I couldn't do that when I have adult passengers in the back seat. When I drove, the car drove very nice and has lane departure, automatic cruise control (adjusting speed for the vehicles in front of me), an excellent (best even over the luxury vehicles like Lexus) rear camera, automatic dimming headlights (I really love this feature), and an excellent radio with Sirius. Air conditioning, heating, air-cooled and heated leather seats (highly recommend having)are all high quality. The car looks nice, drives nice, but I just can't get used to the lack of roominess.
Jeff and his team are the besr to work with! Always customer needs and lifestyle in the forefront. They always make sure the vehicle is Perfect. I wouldn???t even consider buying one of my most important and expensive possessions from anybody else. I trust him implicitly.
Rides smooth, nice acceleration.
by Mike R. from Southfield Mi.
January 6, 2019
So far. Really like it. A smooth , passenger friendly vehicle.Less feeling of all the bumps on the road here in Michigan. A lot to learn in terms of operating. It'll take a while. Because the car can do so much.
Angela is a genuinely nice, knowledgeable salesperson. She took great care of us and was professional through out the whole process. This is our third car from Sill Terhar Ford and we have been treated very well each time.
rentel , my 2010 fusion , had a recall ( airbag)
by Carroll fuision fan from Bedford
January 7, 2019
Great MPG (43), around town and short trips on highway, love the styling inside and out. love performance and comfort . loved the color( Dark Blue)
We had the pleasure of working with Jeff Callies. He was prompt, professional, and helpful. We did most of the deal via text and phone which made the time we spent at the dealership next to none. No nonsense and friendly. Our finance person, Tom was also professional, friendly, and helpful. From start to finish, we were well taken care of.
most stylish car I ever owned
by depage from Frederick, MD
December 1, 2018
This car meets all of needs for pep, style, and gas mileage. It is real gas saver, and yet has plenty of get up and go. It is is an eye popper!
Keith was great getting us the Navigator we wanted and was very knowledgeable about the vehicle and the Lincoln line-up overall. We look forward to working with him again.
2018 Ford Fusion Hybrid
by SewOn from Oklahoma City, OK
November 12, 2018
I wanted a car that has a smooth ride, good gas mileage, plenty of room inside the vehicle, & has a good safety rating. The 2018 Ford Fusion Hybrid seemed to fit the bill. It has plenty of USB ports and all the bells & whistles that I wanted. You do sacrifice some trunk space because it is a hybrid, but I thought it was a good trade-off for the gas mileage. When you drive in the "eco" setting the car is a bit sluggish when taking off from a stop. I won't drive in rush hour traffic in the "eco" setting as it makes other drivers angry. If you are driving without the "eco" setting the car has plenty of acceleration, so no need to worry about that.
The Lincoln facilities are great! We felt appreciated.
by Hoolie from DealerRater.com
November 25, 2018
They made the process of leasing a new vehicle pleasant and relaxed. Everything was straight forward, clear and concise. Jeff Callies and Angela Boses were easily the best at what they do. Don't know that you can do better. We will return when the time is right. Just hope Jeff and Angela are still around.
After driving my car that I got when I was 16 for the past 13 years, I was a little rusty on the car buying experience. With friendly salesmen who weren’t pushy, I was able to make a deal in a relatively short period of time and felt great about my experience.
Amazing Car but too expensive
by the13gs from Anaheim, CA
October 10, 2018
This car is great. On an overall scale of 1-10 not including value it gets an 8/10. Looks great, drives great, super comfortable, but lacking something for the $40,000 I paid when I bought it. No Apple CarPlay, no adaptive cruise control, and I had a throttle body go out a year TO THE DAY into owning it. Speaks volumes about Ford's reliability. Would I buy this car again? Absolutely but for nowhere near what I paid...
I have been in going on the fifth visit for same problem. 3 people have told me they had the same issue. It ended up being the actuator . I have come almost every three months for this issue.
by Rob fusion from Gulf Breeze
December 5, 2018
Love it. Nicest car I have ever owned. Must buy. The gas mileage on the car is awesome. Definitely test drive one today. For fusion is awesome.
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