Ford Fusion Hybrid for Sale in Denton, TX

So far, I have had entirely positive experiences in regard to servicing my 2013 Ford Focus at Bill Utter Ford, and Danny Morris offered great customer service, with which I was quite pleased. This time, I got a transmission module replaced (still under warranty), oil change, and a new battery. The only complaint I have is that I think I may have received a 26-point inspection instead of a 27-point inspection, because just a few days after having my car returned to me, my low tire pressure warning went off inside my car. I put air in my tires for free at a Quik Stop, so it wasn't a big deal, but I think that was supposed to happen while my car was at Bill Utter Ford. But hey, everybody slips up sometimes. I'm happy I haven't had any major problems with my car thus far, and I make sure to keep it well maintained.

I used USAA's Car Buying Service as my initial communication to dealers in the area, and Bill Hesters at Bill Utter Ford was the first to contact me. Bill was awesome - gave me a quick call and allowed all other communication via email, which I really appreciated. All communication was straight forward and no-pressure - no repeated requests for me to come to the dealership. All my questions were answered honestly, quickly and succinctly. Bill worked with me right up until I decided which truck I wanted, and he gave me the price and promised no surprises. I decided to reserve a dealer ordered truck. Once I got to the dealership late on a Friday evening, I worked with Steve to complete the reservation. I worried this was the dreaded pass-off tactic, but Steve was just as accommodating as Bill. We expected the truck in 6-8 weeks from the end of October. I emailed Steve every couple of weeks to check on the status (I needed the truck before the end of the year) and he was always quick to respond. When I realized delivery of the truck I reserved may not happen until 2017 I began to consider other options. This is where Steve shined in my opinion - I can't tell you how many emails I sent, but he responded each time with detailed information and NO pressure. He absolutely followed through every time - was honest and up front about pricing and options and was working in my best interest. I eventually settled on a slightly more expensive truck and headed to the dealership. The experience was great to this point, and I wondered if Bill Utter Ford would live up to the reputation they had established to this point now that we were getting down to the nitty gritty. This was FAST. I mean, Steve had to go get my truck from a separate lot and it was still Fast. I was in and out in about an hour and a half with trade appraisal and negotiations. Steve's willingness to work out most of the deal via email saved me an unknown quantity of time, which was the most impressive thing about this whole ordeal. He stepped up and even got my accessories installed in less than 24 hours (thank you to Steve and the Service Department for that!). My truck is amazing and I feel like I got a good deal from good folks. Car buying is stressful and a push-pull struggle to get the best deal with the least hassle, but for my money and time Bill Utter Ford and Steve Davidson specifically went above and beyond what you would expect from a modern-day dealership. Cliches could abound here, but they really do care that you're satisfied with your purchase and that you leave with peace of mind. It's almost as if you get the friendly frankness of a small town dealership with the convenience of the mega-dealers. Go see (or email) Steve if you're in the market for a new Ford. You won't find a better experience in DFW.

Had the works done ? on my vehicle, quick in and out. Good job, was done professionally with very little time to wait. Will use again, was very happy 😃 with service, thanks.

Go meet the service department! They are the ones that will keep you Safe, moving and add value to your investment, when it???s time to trade up!!! Best services in North Texas in my opinion! Plus they support UNT, Thank You Danny Morris for the many years of being my Service Advisor and Honest😇

I had to buy a replacement vehicle to replace my daughter's car which had been totaled. I searched the Stanley website and a found a car 2 years newer with a price that would allow me lower payments. The sales person, David, was excellent. He was attentive, friendly, and most of all listened to our needs. He made the whole process simple. I have no buyer's remorse and my daughter couldn't be happier with her car. Thanks David and Stanley Ford! I would recommend them highly if you are in the market for a vehicle.

I purchased a used truck from STANLEY FORD. After 30 day of use i fond that the truck was not a good fit for my needs.I went back to the dealer and explained to the sales man [DAVID WORTHAM] my predicament. I was offered the option to trade it in. After all was said and done i left with a new truck that i could not be more happier with. STANLEY FORD went beyond normal protocol to ensure my piece of mind. I would recommend their establishment to anyone searching for a new or used vehicle. THANK YOU EVERYONE @ STANLEY FORD DENNIS WALKER

Scott Alter and Don Randall were great to work with... they help me diagnose the noise issue with my 2015 F150 and got the problem fixed within one day. Couldn’t be happier to know those two and would recommend any service needs to AutoNation.

My 22 year old daughter was in Texas about 15 hours away from home and was trying to come home when the axle on her jeep patriot broke...of course she started freaking out cuz she didn't know anyone and had no where to go...chrysler towed her car to this dealership and they had told her since it was Friday afternoon and about to close that it would he tuesday before they could look at her vehicle so if course she calls me (her mother) freaking out more...i call the dealership and first speak with damon and explain the situation and he assures me they will take care of her..they gave her a loaner right away to be ablento get to a hotel...theu look at her vehicle right away on Saturday and go pick up the axle she needed from somewhere else...colton was the advisor that has to deal with my not so patient daughter...he made sure that she got back on the road that afternoon...thank you for helping a stranded young lady so she could come home..

My company has done Pinstripes for years in the Service Dept. Great people, great facility, helpful to the Max. Not to mention that they pay in a most timely fashion. Love this outfit!

Tina helped us get an expedition. The service was amazing and I was very skeptical after hearing bad things about carmax. The whole process couldn’t have been better. I would highly recommend this carmax.

I have wanted a Lexus RX since I first saw a family member drive one when I was in grade school (almost 20 yrs ago). So in October of 2017, I came here with my boyfriend to meet with AFTON in hopes of getting a Lexus RX 350 as a birthday gift... Well the numbers just did not work due to the negative equity I had to carryover from my trade-in; I was CRUSHED to say the least. My bf kept telling me you can try it again next year & I was so OVER him saying that until I realized he did it b/c he was going to propose to me a week later... (mic drop) He wanted my birthday to be memorable b/c of him not the car, lol... We got married in July of 2018!!! So here we are an entire year later, my current car is still in good condition but could use some TLC that I was going to have to pay for out of pocket. I looked into multiple other options & dealerships, but the road led me back to AFTON... It was a Sunday evening & I kept thinking about our first interaction when she told me she understood my situation b/c she had been in the same one & worked her way out of it. I couldn???t afford to wait any longer & the clock was ticking on me making the decision to refinance my current car or just get a newer one, so I looked for AFTON???s number (still in my phone from the previous year) & texted her right then... I thought ???This is CRAZY! She???s not going to remember you & it???s SUNDAY... She???s not even at work!??? I???m happy to say I was wrong... She did remember be & she texted me back promptly that same evening. By the next morning (Monday), I had texted her all of the info for my trade-in to see how much they could give me for it; by Thursday evening I was able to visit the showroom again... This time I had ZERO EXPECTATIONS! I told her I just wanted a newer car that was affordable & she said she could definitely do that. She remembered the car I really wanted from the previous year???s notes she???d saved & within 30 minutes had found a newer one in my price range... We took it for a test drive & I FELL IN LOVE, but I still tried not to get my hopes up b/c ???what are the odds this is going to work out now in less than a week???s time & I wasn???t even asking for it?!???... Well it worked! I spoke with AFTON about financing over the next two days (Friday/Saturday) then picked up MY DREAM CAR on Monday afternoon!!! AFTON was wonderful throughout the entire process. She was down to earth, relatable & kept me informed every step of the way! AFTON is AWESOME!!!

I stopped by Clay Cooley Nissan in Irving to pick up some parts I had ordered and I wanted to take a moment to recognize the parts dept.. I always get the best customer service from them, I won't go anywhere else for Nissan parts. Thanks guys!