Used Ford Fusion Hybrid for Sale in Palm Bay, FL

Dear Mr Frechette: I am writing this email to let you know that I just bought a new 2015 Ford F-150 pickup truck. This by far is the best experience I have had with a local car dearlership. I was treated as a very important person and with the utmost respect. I am a 22 year retired 30 percent disabled Air Force veteran. Your AWESOME dealership did what no one else would do. Put me in a new truck with affordable payment of $639 a month with a 2014 Hyundai Sonata that had 10,000 of negative equity. Paradise Ford, Mullinx Ford and Kelly Ford wanted payments around 850-900 dollars a month. I just may drive to each dealership just to show them what PALM BAY FORD DID FOR ME!!!!!. Your Staff which includes Wyatt Howard, Bruce Hatton, Donald Montgomery Tom McGee and Brett in finance bent over backwards to help me and a special thanks goes to Bruce Hatton who educated me on the Ford F-150 and changed my mind from the Dodge Ram that I could of bought. He is the best and most knowledgeable salesman I have ever met!! Give that man a bonus!!!! He deserves it!!! I have such great feelings that I will have all my service and buy my running boards and mud guards from Palm Bay Ford even though I could get them cheaper some where else. A dealership that treats their customers with this kind of care and knowledge deserves my respect and earns ALL of my business. Thanks again I am so happy!! Talk to you soon Michael L. Waters, loyal Palm Bay Customer phone: 321-544-1877.

Beautiful car. With more features than others. Great ride. Cannot feel when changing from Hybrid to ICE. Very smooth. Also has 18" inch wheels which improves looks even more.

My wife Gerri and I had just recently decided to explore different cars than we have been purchasing in the past. Our current car was a 2008 Honda Civic that we bought from a private owner about a year ago. There were a few minor issues we had started to experience with the car, so my wife and I decided that it may be time to look into a newer used vehicle. At first my wife suggested a Mini Cooper because she liked how "cute" it looked. I checked into it online and thought it might be a possibility. When I checked for a local dealer that had a Mini Cooper, Gator Chrysler in Melbourne, Florida popped up. I checked out the website looking for the "Mini" and did not see any. I did however, see that they had the "Fiat" models that had a similar look to the "Mini" but was a "taller" car. I started checking what they had and saw a nice used one that was two-tone black & silver and a 2018 model. I called the dealership asking to talk to a salesman. A very pleasant gentleman by the name of Michael Moore took my call. We had a quick conversation and I told him that my wife and I would stop by after work. We arrived and was greeted by Mike. We did a quick perusal of available Fiat used models. The one I saw online stood out the most. After opening the vehicle, we checked out everything and were very impressed. It was so sporty looking. Of course we both took it for a test drive and fell in love with it. Now the sticker said the car's MSRP was around 23K. We also were surprised that the mileage of the vehicle was only 5100 miles!!! Michael told us that the owner, Joe Kelly will put his best price for his used cars online. We were so happy to find out the car was listed online for just under 17K. Even though we were not actually ready to make a purchase yet, we could not pass up such a great deal. So Mike got all our information including what monthly payment were trying to achieve and how much down we wanted to pay. We also had them appraise the Honda to see how much they could give us on our trade. After a short wait, we were brought into the business office and were introduced to manager Maryann Higgins. It was evident from the start that this was going to be another awesome experience because Maryann was sweet and accommodating throughout the entire paperwork process. She expertly walked us through all the numbers and the available warranties. My wife and I were so pleased with the professional and friendly way both Mike and Maryann treated us. I consider both part of my "extended" family. We are absolutely thrilled with our 4-door Fiat 500L and look forward to many happy years of ownership. My wife and I highly recommend this dealership because of the high-caliber employees that are well represented by Mike and Maryann.

Had the hybrid about 4 weeks now. Great mileage...44 to 48 MPG so far. Great stereo, good phone integration so far. But man, this is not a fun car to drive. It's low on pickup and it is constantly changing between gas, electric and both. If you don't have the radio on, you hear all the sounds of the gas motor, electric motor, and electric accessory motors. But it's a good car, just not fun.

My Service Rep Bob was the best Service Rep I have ever dealt with in my 74 years. He called me daily with status updates on the two (2) significant warranty issues uncovered because of a simple check engine light. I only had two weeks before I would be heading home to Massachusetts and I called to immediately to see if the problem could get diagnosed and possibly repaired before I set out on my 1500 mile trip back to MA. Will did the diagnosis and the majority, if not all, of the repairs needed. A job well done. I spoke to about six employees of Rosner and every one was over the top courteous, helpful, pleasant and willing to take the time necessary to answer my questions and provide assistance. On the initial visit, while waiting for the diagnosis, I perused a significant section of the new cars out in the lot. Four sales people asked if I needed any assistance. When I explained I was here for service and was only looking, they did not attempt to pressure me. Your organization deserves five (5) plus stars in every single facet of your business dealings. Because most of my interactions were with Bob, I rate him at 5 plus stars. I have already recommended your dealership several people who live in the Satellite Beach area. Thank you for a hassle free and successful completion to a 'simple check engine light' that turned into a 'Catalytic Converter Problem' and also an Excessive Oil Consumption Problem'. Everything was completed in time for me use the vehicle a few days before heading back to MA. Thank you Bob for all your effort and support. Bill Krans

I purchased this car because a friend recommended it, the good gas mileage, and the price. On my first long distance trip, my first tank i got 47 mpg. My second tank I'm averaging 50.

Todd Munce and the sales staff at Gator Chrysler Dodge Jeep were excellent yet again. This is the third time I have done business with this dealership and I myself have purchased two vehicles now from them and my mother-in-law another. Each experience was painless, quick and easy with no sales gimmicks or underlying hidden costs. The ONLY negative for this dealership is there "Add-Ons" sticker on top of the manufacturers pricing. No one would ever pay or charge for this meaningless upgrades and / or pricing increases. That seriously is the only negative and everything else is 100% positive. Loving my new 2018 Dodge Challenger SXT Plus and my next vehicle (Jeep Wrangler Unlimited) will be purchased here in the near future!!!

Great Hybrid. My mpg 15% higher than manufacturer's published rate. Very stylish. This is my first hybrid and as in most EV cars, you do not achieve quick acceleration. But the push button quiet (especially in EV mode) running machine make me want to get a pet dog Elroy.

Very happy with our buying experience. our salesman Brett Wilson handled our used car purchase after we originally contacted Rosner Chevrolet via their E-mail team who were most efficient! Brett put up with all of our stupid questions and helped us get a great deal on a 2014 Nissan 370Z. We had conducted a nationwide search for this particular make/color combination and got the best deal 23 miles from our house. Loved the "paperless" closing, Thanks Major. An overall great experience and a greater deal.

I went in to look not knowing anything about this place. Just drove by and saw a car that caught my eyes and I had to stop just to see. Larry came out to greet us. Nice guy. He was willing to show us any car on the lot. Not knowing if we could afford it but he had no problem getting the keys and letting us test drive. I had credit problem but they were still willing to help. I brought a bmw 335i with 70k miles on it. Of course it's not perfect but its used and in execellent condition. I had a small wiper problem and they are taking care of it. These guys at autowise know customer service and how to get poeple to come back. The only dealership so far that I felt good about. I was glad my fiancee and I ran into them. We will be upgrading her car in the next year or so with them. THANKS AUTOWISE for my nice ride!

Love everything about the car. Great GAS mileage in my Hybrid. Could use a little more power, but that would kill the mileage I am getting. Even parallel parks itself.

I had a satisfying experience here with Patrick,Mike from Michigan,and Todd..I was treated respectfully and was able to negociate a lower price for the Avalon. The closing was worry-free..I would purchase another vehicle here

a good car and just what I need to get to work and back great looking car with wonderful gas mileage nice safety and tech features

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Car meets all needs for small family. Would make a great graduation gift. My kids love it . Great on gas Comfortable beyond expectations. Everyone should have one !!!

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

THIS CAR MEET ALL OF MY NEEDS VERY SAFE FOR ME TO GET BACK AND FORTH TO WORK AND FOR MY SON TO GET BACK AND FORTH TO SCHOOL

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

If you drive 25,000+ miles annually like I do, you will LOVE this car. I can't remember the last time I only stopped at the gas pump once a week, but that is the most often I have to fill up my Fusion Hybrid. With Apple Car Play, I have access to everything I need on the go.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

Very nice car this is the second car I bought from Gene Latta Ford. A fantastic dealer with honest respect for you. Very easy to deal with

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

Thoroughly happy with my new Ford Hybrid Fusion. I’m getting great gas mileage. It drives like a dream and great to handle. Great looks. Overall 100%

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

Wonderful handling , great gas mileage , love the technology it offers . Comfortable smooth ride. Wonderful lease deals and rebates . Never owned a hybrid before and enjoying the experience.

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

This is our second Fusion Hybrid. They are reliable vehicles that deliver 43mpg on average and are comfortable and well equipped. I compared with similar Toyota and Honda hybrids and found the Ford thousands less expensive with very similar features. These are not flashy cars but they are dependable and deliver the kind of mileage and performance for which folks buy them.

My husband and I were looking for a white Lexus RX350. We spotted one we loved but decided too late and it was gone. So the next time we spotted one we were quick to hold it. (we had also submitted a search for a white Lexus) My husband, my adult daughter, and I all looked at the ad and it said "White". Purchase was finalized on 12/162015 (we paid cash) The car was not delivered until 1/5/2016, due to the holidays and bad weather, and when it arrived it was SILVER not white. We are embarrassed to say that looking back on our paperwork it does mention silver on two pages. Our mistake. I drove it around town the day it was delivered, but the next day I decided I really wanted white. I had not driven 250 miles around town, but it was already 5 miles over the allowed mileage to return it within the 7 days. (should have checked odometer reading when it was delivered). I thought we were stuck with the silver, but Vroom is honoring the 7 day return policy and it will be a happy new year after all.

My wife and I lease cars for three year terms and have gone through many as I view these as just something that gets me to work. As long as it's reliable, I didn't really have much criteria for what car I got. That said, I just got the new Ford Fusion Hybrid and am very impressed with all of the features that it's packed with! Although many of the features aren't new, I have to admit that they are new to me. For instance, keyless door locks, keyless ignition, a rotary dial for the transmission which saves space from the usual handle, traffic warning lights on the side mirrors, heated seats, iPhone integration, etc... One of the new features (again, for me) that got my attention is the center of the road guidance that gently guides you if you start to drift from the center of the road. It's nice to know that it's there for those mind-numbing long drives. As far as driving the car goes, it has smooth acceleration with good traffic merge power, excellent handling, and lots of seat adjustment options. Braking action feels a little different from what I'm used to. I'm not sure if it has to do with the regenerative braking system, but I do notice the change in feel. It's not bad, just something for me to get used to. The bar has been raised for my expectations and required feature-sets for and subsequent cars that I get from now on. Great job, Ford!

My Vroom first contact was Shannon Humbles. He was very friendly sales and he answered all my questions straight forward that I had been convinced to purchase 2018 Jaguar XE on 10/1/2018. The car delivered on time. There was some cosmetic work need to be done. Safiya Armstrong at Vroom Customer Support was my contact person. She did excellent job in handling the matter in prompt, profession and friendly way. She followed up to the end in timely manner until the issue is solved.

So fare I like the ride love the gas mileage will have to drive for few months to give greater experience. Trunk space is limited but seats do go down for more room. But will drive for few more months and that will be the real test

The sales staff at Vroom were a pleasure to work with, we were from Maryland and hesitant to purchase an Audi A6 TDI without seeing it first. We also planned to trade an older car as well and Vroom took care of everything, we took pictures of our car and sent them in for the appraisal, the process took about 15 minutes but the offer was lower than what CarMax had offered a few months before, we took it back to CarMax and received the new offer. Vroom adjusted the initial offer without any problems. The final numbers and financing were agreed upon and Vroom sent the paperwork to be signed with highlighted areas to avoid any confusion. They included a self-addressed pre-paid over night envelope to make things easy. Shipping was flawless, Vroom sent multiple pictures as the Audi was being loaded and included the drivers contact information. We received a call about 24 hours prior to the scheduled delivery asking if we wanted to accept delivery on a Sunday instead of Monday, the early delivery was perfect for us and the driver kept us updated on his progress, we received multiple calls and even had a final call saying he was 5 minutes away. It was impressive to see a tractor trailer with cars pull up to the house, total time from arrival to leaving with our trade car was about 30 minutes. The driver unloaded the Audi and we did our walk around inspection and accepted the books, keys, etc. then did an inspection of the trade vehicle, handed over the keys and let him load it. Most impressive was the after sales support, Sirius needed Vroom to activate the trial subscription; I sent an email and had a response with minutes. We also asked for a status update on our plates, the temp tags were still good for a couple more weeks but we wanted to make sure the tags were on the way or let them know to extend the tags. The sales staff at Vroom called the house within an hour and said tags would arrive later that week. Overall, the most enjoyable experience we've had buying a vehicle, no hassles from the staff, delivery to your door on the weekend, and surprises after receiving the vehicle. We were skeptical at first, the process sounded too good to be true but was exactly as advertised actually better than advertised, we'll definitely use them again!

Looking for a car for my wife and she had a specific model and colors that she wanted to find. Vroom had the a couple of cars and they looked great on the website. Started the process to purchase with skepticism about buying a car from just pictures on the website and not seeing the car in person. However, the team at Vroom went out of their way to answer my many questions, went to the lot and took pictures of the car when asked (multiple requests) and verified all of my questions. They always answered e-mails or questions over the phone and showed great customer service. The entire process took right at 2 weeks from purchase to delivery. We also had a car to trade-in and they were very fair on the price and picked it up upon delivery of the new car. The delivery process for us was manageable even though the time slipped one day due to travel but the driver and Vroom Delivery support kept in contact each day. When we received the car we noticed 2 minor items that were broken and Vroom Customer Service worked to replace and paid the local dealer directly. Overall, a very good experience and I highly recommend Vroom and their team. You have to be willing to go into the process understanding it is a different experience buying a car from a website and be flexible with the process and communication.

I have been searching for the right truck for a few months. Found it through Vroom. I liked having the Carfax report and original window sticker at my instant viewing. The full process took 4 working days to be approved which included overnight envelopes back and forth for document signing. The time it took to receive my truck was within the time limit they specified however it seemed like it took forever as I wanted the truck right then. 😋 saving what I did from the average asking price I have seen shopping around made the wait worth it.

I have to admit, I was a little skeptical about purchasing a car online and I was a bit nervous using Vroom based on some of the reviews I'd read. But they had the exact car I wanted at a price that was so much lower than any others I'd found. So I tentatively started the process and I was delighted by the excellent customer service I received. I worked primarily with Marie Godwin and she communicated so well and walked me through the process from beginning to end. The paperwork process was quick and simple and once we had that taken care of, the ball was rolling and my car arrived about 2 weeks later. After the paper work process was completed, Marie handed me over to Sidney Stephens who gave me the details on the delivery process. And from there I worked with David Reyes on the final delivery phase. My biggest concern based on other reviews was the lack of communication from Vroom employees. But please know that my experience was quite the contrary. I felt that every detail of the process was communicated to me and there were absolutely no surprises. Well there was one surprise. My car was actually delivered earlier than expected. Under promise / over deliver. The car was delivered and it was in fantastic shape. It had been raining for much of the distance traveled and it was raining when I received it. But once the car was washed, it looked fantastic. No dings or blemishes anywhere. Some folks mentioned an issue with receiving their Title. I was told mine would arrive within 4-6 weeks after my car was delivered. Mine came during week 5 so it was right on time. I also received an regular updates on the arrival of my car Title. If there was an issue at one time with communication, it seems to me Vroom has taken those reviews to heart and they've made some significant changes in how they handle customers. I'm actually a customer service representative myself so I'm hyper-sensitive in this area. With that said, I have been extremely impressed with this company and I highly highly recommend them. Their prices can't be beat and I don't think you'll be disappointed at all. Be sure to ask for Marie.