I went straight to Cameron and told him what I wanted, and he made it happen in a very timely manner! I have never had such a good experience car shopping. I was in and out of there in a couple short hours. I will highly recommend Cameron and this dealership to my friends. Thank you!
In 2006 I purchased a new F-150 Lariat 4x4 CrewCab. I???ve put over 120k on it in the last 12 years and have absolutely loved it. A few weeks ago after admiring my friends Raptor I started to get the new truck itch. I started doing my research to find the truck I wanted. I found three dealers in the South Puget Sound with the truck I wanted. I have always loathed the car buying experience- especially the negotiation part. I called Titus-Will first and spoke with Cameron. I told him what I was looking for and what I wanted to pay. Unlike some of the other dealers I contacted he was willing to listen and work with me. In fact a Ford dealership in Olympia was completely unwilling to work with me. I decided to make an appointment to meet with Cameron. He was great to work with throughout the process. The sales manager and I hit a bit of a crossroads on the price. Since we were also in need of a car for our almost 16 year old daughter we decided to see if we could use the stalemate to our advantage in getting a good deal on a used car. He was able to locate exactly what we were looking for. We are very grateful for for the way Cameron took care of us today. We also had a great experience with Shelly the finance manager. We walked away today with a brand new fully loaded 2018 F-150 RAPTOR and a 2014 Subaru Forester. Thank you for making this process a great experience.
My Escape was serviced quickly, as scheduled, received "the works" package, washed and vacuumed. The advisor was very helpful, reminding me of my Service Program benefits, and indicated the rear window wiper blade and the total package expense would come to "zero". Excellent ! Thank you! Jeff B.
I was in the market for a used Acura MDX and had contacted several dealerships who did not respond timely. Don at Automax was very helpful and ensured the vehicle had the options I wanted, even if that meant adding a desired item. They even accepted my trade in for a very fair price. The financing dept worked with my expectations and although I have good credit, the rate was lower than what I expected. Very good transaction.
My husband and I spent weeks shopping for a new used car for our daughter. We found the perfect Honda CRV and drove an hour away to Sunset Cars of Auburn to check it out. We were greeted right away by Sean who is a fantastic, non-pushy, very professional salesperson to deal with! We told him which car we were there to see and test drive. He got the car right away so we could check it out and take it for a test drive. It fit our needs perfectly and after a little negotiating we purchased the Honda. Its been three and a half months and we are still very happy with our purchase!
We would highly recommend Sunset Cars of Auburn to anyone in the market for a new used car.
Thank you to the staff at Sunset Cars of Auburn for making our car buying experience a wonderful one!!!
Tom & Lisa Telquist
I highly recommend checking out Hertz for their selection, service and ease of process! Gianni was a pleasure, he had the car all ready for us to test drive when we arrived, and Linda made the paperwork a delight. Average time of visit (3 hour total), warranty pricing competitive. They welcomed our BECU pre-approval. We'll be back when it's time to replace our 2nd car. Thank you!
This is a dealership without commissions...they had no incentive other than to collaborate to make me happy. Unlike other dealership experiences where my entire experience was a draw of the luck of the agent who would reach me first, here I encountered collaboration between various employees, all with the common purpose of helping me find the right auto. No pressure with purchase. Excellent follow-up. Impressed.
What an amazing place to buy a car. I purchase a car in 2015 with nothing but the best service. I did my service repairs at Sound service with Randy who was great. Now I decide for a change after almost 4 years and up graded my Escape. They were even more amazing. Thank You Kwok and Joe you guys are the best.
I???ve made it a point to purchase only used vehicles in the past after a miserable experience at another dealer. I got the price I was quoted before I ever stepped foot in the dealership, and they even helped me find financing when mine fell through. The finance dept. was quick and painless, and most important to me: nobody tried to upsell me on anything. I was asked if I wanted any type of accessories or warranty items, I said no, and it was never brought up again. Never felt any pressure to purchase anything, and my salesman Chad Ojard is a stand up guy, ask him about his Mustang. This is the way all dealerships should operate. Chad and his team made the drive to Olympia totally worth it for me.
Great. I had to gave a tow hitch installed and roof racks. They did a great job and were very speedy
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