New and used 2025 Ford Mustang Mach-E Premium for sale near Island Lake, IL

Came to my house and did the oil change and tire rotation in my driveway. A great convenience fo sho

Cory and Vaughn were so helpful and worked very hard with the rest of the crew to get us into a new truck and they did. We are extremely happy with the service and professionalism of this company. We will definitely be back! Thank you!

Grate services every time when I need help I got a Ford Bronco there amazing adventure I got back for service the advisors very knowledgable 100 % recommend

Absolutely terrific service & experience buying a great car highly recommend. Entire staff was smart & friendly

Ford/Mercury customer since 1984 Mercury Grand Marquis purchased new. 1999 Ford Explorer purchased new. 1990 Mercury Topaz purchased new. 2000 Mercury Sable purchased new.

Josh from service is awesome he took my daughter’s car in The service department and told us the problem thank you Ernie Beck. Have a great day

Did a fine job on my truck .A. A . A . as good as it gets Until next time we meet again. Iam sure something in the D. E. F. system will FAIL.....

Very good service and extra help with purchasing the car and recenble prices and trustful deals no complain about any they serves recommend it to any one shopping for new car

Great people everyone was helpful. Ibrahim was my salesman and he went above and beyond thank you for all you did I’ll tell everyone about Golf. Mill Ford aAnd you thanks again it was a pleasure

Jim at Ford Napleton greeted and treated myself with great customer service. Highly recommend if you go in see Jim .

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Very pleasant atmosphere and the hard working staff that makes it all happen service advisors, service technicians, parts department, billing dept. and cashiers, & sales and to add that I have a quite long history with Roesch i can honestly say that all though i had one bad experience with the service department that was swiftly rectified by means of the service manager overall I would recommend Roesch dealership to any of my family members and associates , lastly I must say kudos to service advisor ( Jessica Mamahua ) & service director ( Adam Jaswilko ).

Purchase service was fairly quick. Car is beautiful, everyone loves it! the entire staff was very friendly and welcoming during our visit. We would recommend this dealership.

I bring my truck here for service. The Service department is great. Anoeil help me he was great. Very courteous and pleasant to deal with. Thanks

Everyone at Friendly Ford in Roselle was great to work with!

Best dealership in town. There’s no other dealer in Illinois that compares to this one. I’m a passionate automobile enthusiast with no patience for xx and THIS dealer has NONE of that. I walked in and I was greeted softly and warmly by the front desk discussing the reason for my visit and understanding if I was browsing or looking for something specific. When I spoke about a specific vehicle I wanted I was referred to Tiffany the sales manager. She was as warm and welcoming as the front desk people were. Tiffany paid careful attention to what I wanted and what I was looking for. I never felt rushed or pressured. I felt MY time and what I wanted is what mattered to her, which it did! She introduced me to her product specialist Roland ( With a cool Cowboy hat and a great sense of humor to accompany it). While Roland knew full well I wasn’t in the market to buy a car in the near future he still spent almost 2 hours with me discussing my options, my needs, and how to get those needs taken care of. By the end of my visit, Roland helped me place an order for the exact vehicle I want. Despite not making a sale that day, they invested those nearly 2 hours in MY NEEDS and they showed me how much MY time meant to them. I’m almost 40 years old and I’ve never purchased a brand new car before in my life, and you know what? This is the place that’s going to happen and I couldn’t be happier. Thank you Roland for explaining things so well and exploring everything down to the last detail to get me what I want and what I need. Bob Rohrmans Ford will be my first new car purchase and I’m confident it wont be my last. If you appreciate a no pressure environment that cares about your time, your needs, and communicates things clearly and easily….. This is the place for you

Well, experience at dealership was good only wish I would have kept old truck. The 139 point inspection on truck I purchased was pencil whipped. Multiple issues my local dealer had to fix first 2 months owning it. 80% of them should have been found on inspection. I'm very happy for having Ford Advantage which covered almost 4K in repairs.

I bought and get my vehicle serviced here because I enjoy working with the people at that company. I have been working with them for years.

This dealership is above the rest. It was recommended by a friend of mine and I was not disappointed. In fact, it has changed my opinion about domestic car dealerships. From the scheduling of an appointment to the actual service technician, the experienced has been an absolute pleasure. I am sure that whomever is hiring for this dealership is selecting the best people. One thing is to have the technical qualifications to do the job but the most important factor in hiring people that will be interacting with the general public is people skills. Every time I call to schedule an appointment Molly has the nicest attitude over the phone. The same thing goes to the Mobile Service Technician Isaias Sanchez. An absolute pleasure to interact with him. Courteous, service oriented, and willing to offer explanation of the work being done. Like I said earlier, not everyone has the people skills to deal with the general public. These people are the best! You won't be disappointed to get service from Hawk Ford of St. Charles. I live about 30 miles from the dealership and have other Ford dealers closer my house but I pick Hawk Ford for service over those dealerships just because of the people there.

Excellent experience with the dealership and the staff I?m a repeat customer for life and I definitely will refer friends and family to this dealership in all my years of buying cars. This has been the best experience I have ever had so I?m customer completely