New and used 2025 Ford Mustang Mach-E for sale near Jefferson, MD

Erkan (Rick) and his colleagues were super helpful and really went the extra mile when I found out after purchase that the Ford Escape we first selected did not have an important feature (the garage opener). The Escape that did have the feature also had a bunch of others that I liked, but they didn't have that trim on the Koons Sterling lot. Not only they arranged taking the first Escape back and exchanging it for the one I wanted, but they even sent a driver to Koons Falls Church to bring that other car for me, so I drove the first car in and drove out the dream one, and I only paid the price difference. Great job, Erkan! Strongly recommend the dealership!

Friendly and very helpful. Through a miscommunication with the dealership, I went home with a car that lacked an optional feature I wanted. Even though the sale was final and they didn't have to do it, sales manager Steve, salesperson Dylan, and business manager Chris, wound back the deal and put me into a vehicle with all the features I wanted, even though they had to source the new vehicle from another dealership. I found that level of care and willingness to take care of me exceptional. They gained my trust and loyalty for any future Ford I will buy.

Repaired my car and kept me informed during the whole process

Courteous, professional service by Nathan Ayoub. Car was finished on schedule as requested. Great service!

This was a Ggreat buying experience. They had the truck I wanted at an honest price and quick delivery with no back and fort over price

I would like start off by saying everyone at this dealership was amazing but one individual person really stuck out and made our experience amazing this was Brandon he helped my get my dream vehicle all in the same day while making sure I was comfortable and also offering water, coffee and anything else we needed he truly was awsome and so patient with us trying to get us the best deal and my dream vehicle all in one. I couldn?t recommend this dealership enough to anyone else especially Brandon!!

I came in to look at and test drive a 2025 Ford Escape. I fell in love with it. Mirwais Amani was so helpful and answering my questions. No pressure sales whatsoever being a single old lady that was very nice. Thank you.

Great buying experience. The staff was awesome. The sales person did not pressure us. Spent a lot of time with us as we test drove multiple vehicles. This is the 7th car we have purchased from Koons and it was the best experience yet.

A few weeks ago, my husband and I were casually browsing the used car lot at Sheehy Ford when we were approached by Axel Jimenez. He offered to answer any questions we had and assist with test drives. We ended up trying out a few cars and found one we absolutely loved. Throughout the entire process, Axel was fantastic—professional, courteous, and never pushy or aggressive. We truly appreciate all of his help, and he has continued to be responsive and supportive with any questions or needs we've had since our purchase.

I have been buying from Mike Zeller for years and Sheehy even longer. I had a problem with my current car and I needed to get another one. I bought one, and was not happy and brought back. I assumed that was it, I was stuck with no car to take my wife and me anywhere or work or anything. The day after I brought back the first car, Mike reached out to me and said he may have an option. He told me his thoughts and I was so excited I almost cried! In my current situation, the stress of fixed income and no car was so overwhelming. He kept working and found the right one. I came up and signed up immediately and my payment was less than before for a better car! Thanks Mike for not giving up on me and my family. Thank you Sheehy for always being there.