New and used 2025 Ford Mustang Mach-E for sale near Mount Prospect, IL

A little slow with the paperwork but Justin was a pleasure to deal with. He made the buying process as smooth as possible. The snacks and water/coffee were also good.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Very pleasant atmosphere and the hard working staff that makes it all happen service advisors, service technicians, parts department, billing dept. and cashiers, & sales and to add that I have a quite long history with Roesch i can honestly say that all though i had one bad experience with the service department that was swiftly rectified by means of the service manager overall I would recommend Roesch dealership to any of my family members and associates , lastly I must say kudos to service advisor ( Jessica Mamahua ) & service director ( Adam Jaswilko ).

Great customer service and vehicle selection. Always willing to help out to have a positive experience.

Excellent service, Mike Mashburn was great host, great communication and understood my car's needs and acted accordingly.

Brought my car in for service. Mike M was great. Still happy with my Kia.

Ford/Mercury customer since 1984 Mercury Grand Marquis purchased new. 1999 Ford Explorer purchased new. 1990 Mercury Topaz purchased new. 2000 Mercury Sable purchased new.

Purchase service was fairly quick. Car is beautiful, everyone loves it! the entire staff was very friendly and welcoming during our visit. We would recommend this dealership.

Excellent service from Robert. He was extremely patient with us when he was explaining all the features of our beautiful new Lincoln Nautilus to us. I would highly recommend working with him!

I had a good time there the employee were so good and polite to me. The lady who assisted me is so cool

This is our ninth Ford and our eighth from Packey Web. We have dealt with the same salesperson each time. Elliott Sivewright has always been awesome every time. He knows us now, so this last transaction was a breeze. We called him and told him what we were looking for and what amenities we absolutely wanted and what amenities we could do without. He found a couple cars and told us to come in. We left with one of those choices a few hours later. Always great service!

Best dealership in town. There’s no other dealer in Illinois that compares to this one. I’m a passionate automobile enthusiast with no patience for xx and THIS dealer has NONE of that. I walked in and I was greeted softly and warmly by the front desk discussing the reason for my visit and understanding if I was browsing or looking for something specific. When I spoke about a specific vehicle I wanted I was referred to Tiffany the sales manager. She was as warm and welcoming as the front desk people were. Tiffany paid careful attention to what I wanted and what I was looking for. I never felt rushed or pressured. I felt MY time and what I wanted is what mattered to her, which it did! She introduced me to her product specialist Roland ( With a cool Cowboy hat and a great sense of humor to accompany it). While Roland knew full well I wasn’t in the market to buy a car in the near future he still spent almost 2 hours with me discussing my options, my needs, and how to get those needs taken care of. By the end of my visit, Roland helped me place an order for the exact vehicle I want. Despite not making a sale that day, they invested those nearly 2 hours in MY NEEDS and they showed me how much MY time meant to them. I’m almost 40 years old and I’ve never purchased a brand new car before in my life, and you know what? This is the place that’s going to happen and I couldn’t be happier. Thank you Roland for explaining things so well and exploring everything down to the last detail to get me what I want and what I need. Bob Rohrmans Ford will be my first new car purchase and I’m confident it wont be my last. If you appreciate a no pressure environment that cares about your time, your needs, and communicates things clearly and easily….. This is the place for you

They are well prepared and complete the repair in one hour or less. The facility is very clean and it reflect on the work performance.

Service, facility and staff were great. I highly recommend this location. I will be returning.

Packey Webb on ogden ave in Downers Grove is great to work with from the buying process to getting service done on car. Great, friendly employees who are honest.

They are simply amazing. Ken the service advisor is amazing and always takes care of me. Always makes me feel like I’m part of the family and my needs are always number one. Keep up the good work, everybody.

I am 70 years old and have bought or leased over 25 cars. This dealership is the best in appearance and customer service. The sales manager, Mo, made it go without the slightest hiccup. He processed the financing of my new car as if I had a credit score of over 775. When I raised a concern about the service contract, he took the time to offer a solution that took away any concerns I had. My salesman Jesus, was patient and took the time to find a vehicle that was just traded in that would be perfect for me. It was, and I did purchase it.

Easy check in, and not a long wait time. When service was complete the service person went over what was completed and checked and advised me of any concerns.

absolute best car buying experience i have ever had. No pressure tactics, no games, and Eric Finion was the absolute best salesperson. Helped me get the car i wanted at the price i could afford. really can't say enough good things about this dealership.

The dealership had many cars to review and choose from. Colors and options were available. The salesman knew his business and was pleasant in helping us choose a car.