New and used 2025 Ford Mustang Mach-E for sale near Santa Cruz, CA

Robert and Earl were nothing but exceptional. When I say exceptional that?s 110%! I got you into a car, They went out of their way to make sure I was really taken care of and got the appropriate deal. My friend recommended me and had nothing but good things to say . He recommended me to Earl and Robert. Thats when I decided to go. And I?m so glad I did.

Excelente servicio, se preocupan por darte la mejor experiencia y un buen asesoramiento, volvería otra vez

Fast transaction and very good customer service I recommend this dealership here don’t sell nothing extra

I recently visited Cavender Ford Dealership in search of a new truck. Living in Galveston, TX, I had done a lot of research on the best deals in Houston and nearby cities, and I quickly realized that no one offers deals quite like Cavender. They not only beat the competition on the price of a new truck by a significant margin but also gave me a fair trade-in value for my vehicle. Overall, my experience was somewhat mixed. On the positive side, if you’re looking for an unbeatable deal on a truck, this is definitely the place to go. The sales team, especially Michael McClinton, Noe Aguilera, and JR Ortega, worked closely with me and were instrumental in helping me secure the beautiful truck I had my eye on. They took the time to understand my needs and preferences, making me feel like they were genuinely trying to get me the best truck for the best price. Their approach was knowledgeable, friendly, and refreshingly low-pressure, making the entire buying process smooth. However, the dealership fell short when it came to management and after-sales service. Unfortunately, the management team did not uphold the same level of customer service as the sales staff. I encountered a few issues after the purchase, and their response was much less helpful and timely than I had anticipated. It felt like their interest in assisting me dropped off significantly once the sale was complete. Some promises made during the sale weren’t fully honored afterward, which was disappointing. After taking delivery of the truck and returning home, I noticed one of the hubcaps was missing. I contacted the dealership the next morning and provided a photo I had taken while at their location to prove that the hubcap was already missing before I left. Although the sales team was eager to assist, they were unable to get any answers from upper management. Fortunately, I had the picture as proof, so it should have been easy for them to send me a replacement. However, it took nearly a month of countless phone calls, text messages, and even speaking with a manager named Manny, who rushed through our conversation and falsely promised to overnight the missing part, before I finally received it. I bought a brand-new truck, but after noticing the missing part, it felt like I was driving an old truck, and it took away the excitement of having a new vehicle. Management or ownership didn’t acknowledge the issue as significant, nor did they make any effort to address it. They didn’t offer an apology or attempt to make up for the disappointment I felt about losing the excitement of my new truck. In summary, Cavender Ford is an excellent choice if you're after a great deal and a positive buying experience. However, be cautious about after-sales support, management and ownership and make sure to get everything in writing before leaving the dealership, as their management and ownership could definitely improve in this area.

Josh (The Service Mgr) & his Team are exceptional! It’s rare to not only find a dealership & auto repair dealership you trust, but one that truly delivers on their promise & provides ‘White Glove’ Service! In a world of tuned out, checked out, & outsourced it’s refreshing to work with a dealership & team that understands ‘Service is Sales!’ I will be telling everyone I know to go to Bellevue Auto Nation!

Brian and Kevin were great at helping me get into my new Maverick. Very Happy with the experience and I am enjoying the car so far.

I had a great experience. Jose Rojas did a great job. There it was a question that he didn't have the answer, he immediately went to ask. All you guys did great. Sales, and financing. Thank you very much

Zishan helped me today and was great, helped me in a timely manner, and we found a car that I was really happy with.

The experience and working with Dave definitely changed my opinion that I had from experiences with them in the past. Dave and the team did an amazing job and providing a pleasant experience

Purchased a hybrid for the first time. More details to learn than I expected. Returned with question and guided through steps. Staff very helpful and encouraging. Facility very neat and professional.

Patrick Mahoney provided a professional, reasonable and fair purchase process that was expedited in less than two hours. J. Durfey

Rena Goodrich is THE BEST! You are so blessed to have her on your team.

4th time dealing with the dealership. Love the people. Great experience. Friendly and easy to understand. Definitely will buy from them again.

I really appreciate the way that Anita Ford handled my buying process. It was with such a great service. She didn?t leave any stones unturned. Even the finance department went above and beyond to make sure that I had what I needed when buying my truck. I just want to say thank you to each and everyone one who took the time out to make this happen for me.

In Spring 2021 we bought a used 2015 F150 Lariat from Mike Mauer. The service was great. Mike was very proactive, provided detailed relevant information, and worked to get great financing for us. All the people we worked with there were cheerful and helpful. A good buying experience and we would go back again and have referred other friends we know to Bickford Ford.

Service department is excellent! We purchased a vehicle from a Ford dealership in Bloomington. Upon driving off the lot, we felt brakes felt funny. We immediately turned around. The dealership said they could not look at it for two weeks. Problem was we were driving it out to CA to my son, active duty military. Dealership was aware. So, I called Forest Lake Ford, this was on a Friday. Explained the situation. Upon hearing my son was active duty, we were leaving the next day, they told us to bring it in. They fit us in! Even gave me a flower! THEY took the time, THEY cared! I now take my personal Ford Edge to them! Top notch!!

What a great experience! We were able to speak with a salesperson right away. He took us on a pre-planned test drive with a variety of roads. After agreeing to purchase the car, it was only a short time to get all the paperwork in order. Our experience was seamless, and would definitely recommend. A positive side note is that building is new and just improves the experience.

No pushy salesperson. Thank you for not being a hole. I'm currently just looking for a vehicle I need to sell my vehicle first.

Shawn was so helpful. He got my key ordered in and got my service appointment the next morning.

We just had our 2017 Ford Escape in for an oil change and its annual checkup. David Farmer the Service Advisor did an excellent job of putting up with 2 old cranky people who complained a lot about various little things. He is a kind young man that gives a good impression of your service department.