Ford for Sale in Santa Cruz, CA

Always easy to do business with this group. My father and I have purchased vehicles from North Bay Ford over the past 25 years, and have always been satisfied with both purchases and service. It's a small dealership in a small town, but they do a great job. Highly recommended!

Been waiting 3+ months for airbag inflator recall service. STILL WAITING

I felt like family, very warm, helpful. Well done.

Service was great, not satisfied that my 2013 Explorer already needs non-wear parts replaced at 60k miles.

Service was quick. Everything was done right and they let me know about if there was any problems. My car was ready and they called me to pick it up before the time quoted. 2 thumbs up! I ordered a new vehicle and was shown all the options what they actually looked like and explained what everything was if we needed them of not. Bobby is the best.

Easiest purchase ever! Jeff was great, from questions to driving away in my new Escape. He gave me accurate answers, and space to decide. Got my selection, and quickly. One happy driver!

They said it would be 2 hr and it took only one. I wa back home before that and that included a stop at KMart!

Charlie and Gene were fabulous to work with! Was pre approved before I even drove out there to pick the car up! Wonder to speak with Gabriela on the phone to make this all happen for me as well! Over all very professional and outstanding!! Would recommend to anyone!!

Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!

Just stopped in for fun to see some Mustangs. I’m not looking to buy soon but when I am ready I will be back. Gerry was informative and happy to answer my questions.

Great experience with deciding on the right car and purchasing method for my situation. Lots of description of the vehicles in stock. Excellent service overall.

Jerrod was top notch, easy from the time I emailed to ask about the car. He was up front and made the process smooth. The longest part is signing paperwork, other than that it was great.

Amanda was a pleasure to work with on the purchase....she made it very easy and was very helpful with all our questions...

An overall awesome experience from the sales process to the customer service for aftermarket installations!!!

My family has purchased/leased over 10 cars from Sam Linder Honda in Salinas. Eddie Suber, our Sales Consultant, is very kind, professional and doesn’t plays any games. He always gives us the best deals, compared to other dealerships. The Sam Linder’s service department is the excellent. They are honest. This is important to me, since I have dealt with some of the “worst” service managers, thinking that I don’t know anything about a car since I’m a female. Some service managers actually lied to my face, not knowing that I took a couple of years of auto classes in college. Sam Linder’s Service Managers always gives me their full attention. They are Professional, Respectful and Honest. Yesterday, our daughter asked my husband and I to join her family to purchase a new car. Prior to heading out, I always checked the going prices on the Internet. Price is important! We are open minded, we checked other dealerships on different cars. We ended back to Sam Linder Dealership in Salinas and visited Eddie for a great deal. Part of buying a new car, I always feel that I’m buying the dealership’s service department too. They are the people that I will be dealing with after the sale. This is important to me. Sam Linder’s Sevice Department is always clean, like yesterday. There were donuts, fruits, coffee, newspapers, magazines and Internet for their early customers, while waiting for their cars or the courteous van to take them home. Chuck, our normal service manager was not there yesterday, but Jose was there, another great Sevice Manager. He greeted my husband and I, like we were old friends, and told us that the HR-V is very reliably and highly recommend it to other cars in the market. At the end, as very happy Sam Linder’s customers, our family purchased a brand new Red HR-V EX-L Crossover, with all the gadgets. Rk Now, the question is... Will I purchase from Sam Linder Honda again? The answer is YES.

I came here to buy a LEAF and I was pretty picky, but they took care of everything and gave me a very good price! I can call them any time with questions and they genuinely seem happy to help. This is now my first choice when it comes to dealerships.

I came to this dealership because they had a very specific and rare car that i had been looking for. I week before I went to the dealership, i spoke to Peter Ong in the sales dept and he very carefully informed me of the process of getting it. Long story short, i ended taking an eight hour bus ride to the dealership the following week to see if o could buy the car. Peter picked me up from the bus station and took me out to lunch after he heard i hadn't eaten all morning. My car wasn't going to be ready until the following day so the dealership put me up in a hotel after Peter informed them of the bus trip i took to get there. Peter drove me to the hotel and picked me up the following morning and even bought me breakfast! Peter is the nicest guy you'll meet and he made the hassle of getting a new car an absolute breeze. If you ever need to get a car from this dealership, get in touch with Peter, he will go above and beyond for you. I promise you won't regret it!

Very happy with my buy. Impressed with the quickness and ability to handle a my needs. Never felt pressured into anything. Knowledgeable input from Gilbert Villarreal and good conversation

Best dealership in Bay Area. The facility is extremely clean and modern.

Service department is outstanding, clearly five stars. On an absolute scale, the buying process was only 2 stars, but I gave them 4 by comparison with my experiences buying cars at other dealers -- which would rate -5 stars! I bought my Lincoln MKZ hybrid there 5 years ago, and have used them for service throughout, so I have significant experience. I've been buying cars for 50 years, so also have a lot to compare with.