New and used 2025 Ford Mustang Mach-E SUVs for sale near Riverside, IL

The shopping and buying experience was quick and easy, even pleasant. However a slight issue after the sale took almost a month to resolve. Many promised return calls were never received.

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

I am a returning customer to Fair Oaks Ford Lincoln in Naperville, Illinois. I leased my first vehicle a Ford Edge from Derren Sanders, Sales & Mo Abdallah, Sales & Finance Director in August 2024. It was my first lease vehicle for my business and Derren & Mo made the process smooth and hassle free. Because of my past experience, it was not a difficult decision to return to Fair Oaks Ford Lincoln to acquire my second vehicle a F-150 Raptor. The customer service and personalized treatment for my returning business was evident in the additional team member Terrell Williams, Finance Manager showcasing his ability to make the financing seamless. These three band members, having their own individual instruments, came together harmonizing the sweet melody causing me to tap my feet and sway to the beat as I flowed to rhapsody of symphonic notes flowing to the finance office. It was rhythmic and satisfying. It's not often that transacting business comes with feeling of complete satisfaction and strengthened engagement as if being at a concert with a favorite musician or entertainer. Yes, that's it this team of merry men created an entertaining environment purposefully delivering another satisfied customer.

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

Outstanding service advisor and technician! All services performed on time at quoted price! Highly recommend!

great, helpful, friendly ,knowledgeable staff. explained and answered all questions. followed up with a phone call ,and when I called them they called me right back.

Omar, (Service writer) went beyond to help me with what my vehicle needed

Mark and his team worked with the leasing company and was able to get my van back to me in good working order

I really appreciate the way that Anita Ford handled my buying process. It was with such a great service. She didn?t leave any stones unturned. Even the finance department went above and beyond to make sure that I had what I needed when buying my truck. I just want to say thank you to each and everyone one who took the time out to make this happen for me.

Chris helped me buy and F250. He was personable, professional and polite. He made the whole buying experience a breeze with minimal headaches. I highly recommend both Chris and Wickstrom! You will not be disappointed.

Buying my third Pacifica from Wickstrom was simple and painless! I really appreciate your attention to detail, especially Eric Jensen and Andy Mcormick. At this point, I am a customer for life…