Clean, friendly and five star worthy!
November 6, 2018
Before I give my full review I want everyone to know that this was my first time at this Toyota dealership and my experience was nothing less than 5 stars. I've been to several dealerships before and nothing can compare to my experience at this particular one. Note: I will NEVER go anywhere else now that I've been to this one.
The second I entered the building I was greeted by one of the sweetest people ever, Amy. She approached my vehicle with a smile and friendly attitude and then asked what we needed. We, being my sister and I, told her that we needed our 20k checkup and that we have never been here before so she asked us to move our car up, leave the keys in the vehicle and then she walked us inside. She gave us a cute little tour showing us the waiting area, the coffee area, the restrooms and just the overall layout of the area. She explained that one of her supervisors will be with us if anything was wrong and then she'll come visit us again at the end of our service.
Honestly, this place was absolutely wonderful. There was coffee, as mentioned before, water, cookies and snacks. How great is that?! They make you feel like family here and I love it. Moving to OKC from southern Cali has been interesting to say the least but this just made it soooo much better.
This facility is VERY clean and put together and sooo homey. Anyways, the staff was wonderful, inviting and soooo lovely. Everyone had a smile on their face and it's just nice to see. They honestly love their jobs here and that's all one can ask for.
With that said, thank you Bob Howard Toyota for everything you did for my sister and I today. Thank you.