Got a postcard from GMC saying that my truck needed to be brought in for a recall and that the service *re-programming the ECM* would take anywhere from 20 to 40 minutes. I made the appointment and it took nearly 1 1/2 hours to get my truck done and pressing to get back to work. I could see the service men and customer service weren't motivated nor eager to please their customers from the moment I walked in. I was rather disappointed when I got that treatment.
Fantastic experience buying a new Terrain at SLV GMC. The sales reps, Lucas and Jason, were courteous, knowledgeable, and seemed to really care about us making the right decision on a new car. The managers, Rob and Mike, were friendly and non-aggressive; all other dealerships we visited, unfortunately, did not meet this standard set by SLV GMC. Ultimately, we got a fair value on our trade-in and a great price on a new car. Cannot overstate how great this place is.
Randy Taylor was professional and knowledgeable with trailers. My concern was getting a trailer home and my side by side wouldn’t fit. He made arrangements so I could pull the trailer to my home and check the clearance. We knew it would be close, he recommended a beaver tail feature on the trailer allowing a better approach for clearance when loading and unloading. Their staff was great to work with. I felt comfortable with absolutely no pressure! If you are looking I recommend Young Automotive Group!
The overall experience at Larry H Miller Chevrolet was phenominal. The sale and financial tansactions was extremely efficient and had ua out the door in less than two houra. We received am extremely competitive deal. Special thanks to our sales person, Torrey Hukill who was extremely pleasant and professional.
From the time we met Jon he was patient and willing to let us take our time. I kept expecting him to apply the pressure, but he never did. Even to the time when we made our decision we felt no pressure.He seemed to be on our side and only wanted us to buy the car if we really wanted to.
The best dealership I???ve ever had the pleasure of dealing with. Honest, fair and personal. They rely on developing a relationship with their client rather than simply throwing a sales pitch. I traveled 200 miles to purchase my vehicle today. The experience was so great I???d gladly make the trip again. Enjoy the concert Parker!!
Great customer service! Was willing to fight for the best price possible, and work with my situation. Was kind, willing to listen. Ramone and Bryson were very knowledgeable and able to answer all questions.
They got my Hyundai in on a warranty repair same day, they took care of the recalls and had it back on the road within 4 hours. That included doing new brake pads. They did a good job made sure I knew what they did and explained why the recalls were required.
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