Rob was amazing! By far the best car salesman I've ever had. He was knowledgable, accommodating, not pushy in the least, professional and friendly. He's a hard working veteran, who will work hard to get you a great deal. Be sure to ask for Rob if you want the best car shopping experience!
2017 Ford Explorer sport Review
Great vehicle
by TJ from Central, VA
March 18, 2019
5
I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.
I had a great buying experience with LHM Ford in Draper 11442 Lone Peak Pkwy. The buying process was very easy and my sales person Preston Larsen was very easy to work with. He took everything that I was looking for in a vehicle and was able to deliver me with everything that I wanted. I purchased a 2017 Ford Explorer and was beyond excited with the whole buying experience and got everything that I wanted. Thanks again to LHM Ford in Draper and Preston Larsen for making my car buying experience easy.
2019 Ford Escape SE Review
I love this lease
by Jennifer from Jackson
May 12, 2019
5
This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.
Jeff Chappell was extremely helpful with the service on our Silverado. We had numerous service concerns and Jeff listened to us and what our needs were. I had a trip several hours away that I needed to go on the next day, and when Jeff realized the service would interupt that he offered to let us use a Seiner loaner vehicle so that we could accomplish our trip. The loaner vehicle was a top of the line GMC with 6 miles on it. My wife and son both wanted to just keep driving the new vehicle and trade in our truck. It was evident that Jeff was concerned that we could meet our commitments and he put our safety first as the weather was less than friendly. Kudos and thanks to Jeff we are Jerry Seiner customers for life.
2019 Ford F-350 Lariat Super Duty Review
Love the technology
by Heath Frome from Glen Arm, Md
April 14, 2019
5
Great truck. Makes towing a camper easy. Although I don’t drive it every day it is easy to drive for a big truck. I would definitely recommend it.
Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
3.6 (3852 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
2017 Ford Explorer Limited Review
We have owned two other Exployers, loved them
by SR from Huntley, IL
April 5, 2019
5
This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Best car buying and selling experience I've ever had!
by Rod - car guy from DealerRater.com
November 5, 2018
3.6 (3852 reviews)
I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.
2017 Ford Edge SEL Review
My new Ford Edge!!!
by Mjchaney from Healdton, Ok
May 4, 2019
5
I absolutely love my new car and all the extras it has!! Super comfy and roomy for my family!! Love it drives and rides wonderfully!!
This is my fourth Ford truck. First was a Ranger, then an XLT, then a Lariat. This King Ranch fulfills my bucket list. Have had it only a week but it looks and drives great. Very comfortable ride.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2017 Ford F-150 Lariat Review
The Jury Is Still Out
by NiceguyEddie from Ma
April 27, 2019
4
3 weeks ago, I bought a 2017 Ford F-150 XLT 3.5 TT 302A/Chrome package, has all the bells and whistles...absolutely beautiful truck. Being a certiefied pre-owned Ford, I was willing to pay the 36K...as I received a more then fair price for my Honda Pilot trade in. I gotta say, I really wanna like this truck. I'm 6'3", It's far and away the most comfortable vehicle I've ever driven. It's wicked powerful...0-60 mph in 6.1 seconds. With all that being said. I've had 2 issues already with the truck. With in 48 hours of taking it home, the starter xxxx the bed. Had to have it towed and starter replaced. Okay parts break, they can be replaced. They played for it. Just today, I returned it to the dealer and got a loaner. Heard a rattling noise when I started it. Upon further investigation via internet, it could be the cam phasers or tensioners. Either way, I don't need my timing chain loosening up and rattling every morning I start it. Like I said, I wanna like this truck but the jury is still out. I'm optimistic and hopeful the dealer will make it right. So much for Certified Ford F-150's passing a 172 checklist and being the "cream of the crop" Evidently starters weren't part of that "172" check list. We'll see what they say when thay call back Monday morning with a diagnosis?
It’s a great drive. Drives and rides like a car. Satisfied with my decision. Looks great, drives great and I love driving it.
My thanks to Henry Ford!!
I took my Explorer in on a Tuesday with major transmission problems, was given a choice of repairing the problem on my existing transmission or replacing it with a rebuilt transmission with a three-year unlimited mileage warranty (duh, a no brainer!), and it was complete by Friday. I had discussed having some other problems fixed while it was in the shop, also, but they didn't get fixed. No problem, I'll just take it back another time to get these problems fixed when I can. Andy in the Service department was very helpful and knowledgeable. So far, the fix has worked and the transmission works very smoothly.
We have bought 2 cars here in 6 months. It was nice. Excited for the remodel! It was later evening on Friday when I took truck in for service and they had time - everyone is always very willing to help and answer questions. Waiting room and bathroom facilities could of been cleaner but all in all a great experience.
Great support with your service team, Key Fob purchase and All Weather Floor Mats, and the multipoint inspection I didn't know I was getting and it was FREE. Great job.
Ryan in service helped me out big time with the damage to my truck.
2017 Ford Explorer sport Review
this car skips at 55-60, hesitates with accelerati
by Sjackson.. taxi from Gable, S.C.
March 20, 2019
3
engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..
I???m always a little hesitant about working with dealerships and the ???aggressive car saleman??? but this couldn???t be further from the truth here! Gage was amazing to work with and wasn???t there to oversell us, just get us what we wanted. We were driving down from Idaho so we were impressed to see when we showed up, the truck we wanted waiting for us to test drive it. The truck was everything we wanted and started the paperwork to buy. We were in and out in about a hour or so and heading back to Idaho with my 2016 F150 XLT and it has been amazing to drive since! Thanks agian Gage!
Ok. So in short, this is a long story. My husband and were frantic in finding a 4 wheel drive "bigger vehicle" we came from california and were not used to driving in utah snow. We found a toyota 4 runner at asay auto and decided to check it out. It looked good and made a deal with the salesman at the time to fix the dog chewed seat belts and latch for the glove box so it would be safe to drive the car. We traded our little california vintage Mercedes in for a discount which was great, no hassel in trying to sell it and bought the 4 runner. Well, i called in a week later for the parts, seatbelts and latch, and the salesman said its hard to find and i said ok no worries ill check back with you in a month, everymonth and for 8 months parts still didnt come in. I call just this last month and they said my salesman no longer works at asay auto but we will get everything takin care of for you. Not even a week later. The parts were in. I was going to put a more negative review. But i felt truly blessed in the way the new management handled my situation. Not only did they take care of the latch and find the matching seatbelts in rapid speeds. They gave me two great cars( gmc and kia) to try out for the day. I personally liked the kia. I am so grateful for Chris and his efficiency. Thank you we are so happy with our purchase and asay auto.
2017 Ford Explorer sport Review
Stylish and great performance. Very pleased
by Ford_Guy40 from Milwaukee,WI
March 30, 2019
5
This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.
I dealt with Jacob Banks the whole time (except for finance) which was over a number of days. He was super! He sold me my second Hyundai and he was great then but this time (my 4th) I have never seen nor heard of a sales person going the extra mile(s) he went. We completed about 90% of our negotiations on line. I live 250 miles from this dealer and it was wonderful to be able to email and converse with Jacob multiple times and establish the final price, trade, and down payment before I ever saw the actual vehicle I purchased. Jacob worked hard for me, made videos of the vehicles I was interested in, gave me honest quotes and was so very friendly and personable. He spent a lot of time showing me the features of the Santa Fe and demonstrated them on a test drive. Maybe what impressed me more than anything was they entire dealership was extremely busy; Jacob had another customer he was working with and I watched the time he spent showing this lady her car... he was meticulous showing her the vehicle and was that way with me. I even had the pleasure of waiting a little while for him which was a great experience for me; I got to watch a professional. Actually, I have never had a bad experience buying from this dealership but Jacob is my go-to guy. Want a "go-to guy" that actually acts like he likes you and wants to help, you can "Bank on Banks.)
2015 Ford F-150 Lariat Review
Best truck ever
by Hunter fan from RED LION, pa
May 14, 2019
5
I have to say that our truck buying experience was not very good. That is until Jordyn Bob Ruth Ford our sales man jordyn did everything and anything to help us. EVERYONE at Bob ruth Ford was very respectful and helpful. Heck we even got free food. I think for now on we will be dealing with Bob ruth Ford over anyone!!!! Thanks guys for a stress free and very respectful sale
I work with dealerships and am familiar with the industry. This, however, was the first good car-buying experience we???ve ever had. Taylor (our salesman) and Jason (Sales Manager) and Mason (FI Director) were incredibly helpful and candid. They were friendly, truly wanted us to help, and did their best. They were mindful of their own margins (rightfull so) but we???re just as mindful of ours. They were fair and honest, and I appreciated that. There was no pressure at any point and I felt in control of my own opinions the whole time, as opposed to feeling like you???re being fooled. Unlike a different dealership we???ve been to before, they didn???t try to lie to me when my trade-in has a ridiculously low trade offer and they didn???t try to make me think that I wouldn???t be able to sell it on KSL (the other dealer tried to scare me into trading in my 2002 vehicle). I 100% recommend that anybody purchase their next vehicle here st Murdock Hyundai!
2015 Ford F-150 Lariat Review
Incredible truck
by Trucker from Salisbury NC
May 8, 2019
5
Has plenty of room, comfort is amazing, rides smooth, plenty of Hp and navigation is phenomenal. Has cruise control power locks power windows and even a back sliding window.
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