Used Ford SUVs for sale near Goochland, VA

James Vance and the entire Sheehy Ford of Richmond team did a fantastic job of insuring I got all the information I needed about the truck I had seen online, so that I could decide if it was the truck I wanted before I ever traveled to the dealership. No sales pressure, just information. James even made a video of the truck to cover points that weren't super clear in the online photos. I showed up to inspect the truck, and it was exactly what they had represented. Three hours later (most spent waiting for my bank to complete a wire transfer), and I was driving away in my new F-350. They even spent the down time going over how to set up the digital screen and various features, and drove me to get lunch! I'm 65, and this is the first time I have EVER had a totally positive experience at an auto dealership. I would HIGHLY recommend Sheehy Ford to anyone car shopping.

Chris Paulk is a very comfortable, relaxed, non pushy sales person that answered every asked question very professionally. He addressed all of our needs and requested repairs to the buying process of our used MKX. We love our vehicle and recommend Chris's professional salesmanship to any body who would be interested in purchasing a new or used vehicle from Richmond ford / Lincoln. A goes out to Chris Paulk

P J was the best! He listened to me, knows what it’s like being “a regular person “ going through what can be a scary and intimidating experience. I ended up with an amazing car. Every person I met there was nice and happy. You can tell a lot by the atmosphere: when employees seem happy to be at work and working with each other, the customer ends up a winner. I recommend working with P J 100%!

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

I would recommend Sheehy Ford Midlothian and the sales team. Sandra Bigham took the time (and several test drives) to find the F-150 for me. Good follow up and not a pressure sales experience which I appreciate as a customer. Thanks Sandy and the team at Sheehy!

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

I came in looking for f-150s, specifically one that could haul my horses/trailer. I was met with an extremely knowledgeable staff who walked me through the whole process. I was in and out in less than 2 hours. The entire shopping experience was done on an ipad, so we built the deal together. Will totally come back even though I am a 2hr drive away.

VERY pleased with their service department .. Charles does a great job. Tom Jones.. Ford Maverick

Driving experience is great. Either engine is plenty of power but even the base 2.3l is very fast. Rear wheel drive bias is noticeable in driving dynamics making it fun to drive. The new Google based infotainment system one of the best in the industry in my opinion.. Almost don't even need a phone with how smart it is. Blue cruise is very convenient for long monotonous highway drives if equipped

The Call Center over books the repair center, 1 day turns to 3 this needs to be addressed. Along with not enough loner autos being available. Service Reps are awesome! This happens on a regular basis, they are not equipped to service 70+ vehicles a day; so all this does is tick off the client & leave them scrambling to find transportation while their vehicle is in there for 2, 3, 4 days or more! Please resolve this issue!

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

It was an easy experience at Sheehy Ford of Ashland, I love my new truck.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

I want to highly recommend this dealership and the excellent customer service I have received. Joey Foust helped me through the process of ceramic coating on my Ford Fusion. He is friendly, professional, and follows up impeccably. He understood the process and explained it great detail to be sure I was informed as to what to expect. He provided a loaner to use to go to work. My car was done in a timely manner and looks beautiful. I'm 100% satisfied and highly recommend Joey for any future service needs!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

We stopped by the dealership today to look at the 2024 Explorer. Gilman was the first person that approached us and showed us several new vehicles. He was very professional and knowledgeable with us. We were just looking but ended up purchasing a new vehicle from Gilman. Everyone in dealership was very nice and helpful. I would recommend Gilman (even though he is new to sails) to anyone interested in buying a vehicle. Bruce Kersey

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.

Sam was very helpful. He listened to me and did not try to sway me to purchase another vehicle like some dealerships do. We got straight to the point and I walked away with the car I wanted.

My family and I are loving our new bronco. I had the great experience at our ford dealership. Overall our bronco car is amazing and awesome.

Great service!! Never had a problem with the whole experience…they make you feel like you’re family!!! That’s very important..,never a rush…they explain everything in detail which is important

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

0I had a wonderful experience with Kelley Carlson online and Donell in sales. Kelley narrowed my choices to 3 cars the fit my desires. Donell in sales assisted me inhouse. He was so knowledgeable, patient, kind and trustworthy. He paid special attention to my needs and helped me to narrow to one car. Thanks to Kelley and Donell for working together to afford me the automobile of my choice. I have purchased from Richmond Ford for thirty years. Never had a car problem. I always kept up to date with my services and the service given was always pleasant. Patricia C Heath

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Purchased a used truck several weeks back and found several issues with my truck. My salesman Benjamin Ainsa went to bat for me and with Mr Singh helping out the issue was resolved. I met with Jeff Dowdy in service and he took care of me. I want thank each one for their assistance in resolving the issues. Thanks gentlemen for the great service you provide.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Brandon stern was great! Handled my issue and got me in a beautiful car

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

We were super happy with the experience we had at Richmond Ford, in purchasing our new 2024 Expedition.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

My second time buying a car at this dealership. Great experience

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

My experience was beyond belief at how smooth this transaction occurred. I came in to look for a low milage used pickup truck. I was introduced to Mikey Johnson the salesman and I explained I had to leave in 45 minutes to take my daughter to a function. He listened to want I wanted in a low milage, small pickup, under $30,000. He showed me a 2024 Ford Maverick Hybrid and we test drove it. He also appraised my 2009 Nissan Rouge for trade in value. I left in 45 minutes with a sales sheet laying out all the pricing. When I got my daughter to her function, I was texting Mikey Johnson explaining we were close to what i wanted but we needed to iron out a few details like a little more for my trade in. We agreed to meet the next morning to fill out paperwork and we got a jump by him sending me a credit application and me sending certain documents. The truck was going in my name but my wife is on the title for the trade in. We worked out everything that I came in the next day and closed the deal with my wife only their long enough to sign two documents. I drove away in two hours with my truck and being extremely satisfied with my experience. That evening I realized I left a few personal items in the Nissan so I texted Mikey to see if I could retrieve them. He came in the next day, on his day off, to get my items out of the car. Talk about service above and beyond the call of duty. I will recommend any of my friends to go to this dealership when they are looking for a new vehicle. Job well done, Mikey Johnson!

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

I bought a Ford Explorer from Sheehy yesterday, and overall I had a positive experience. Allen (Mikey) Johnson was helpful and respectful of my budget and preferences. He gave me the time I needed to make a decision without pressure. I appreciated the transparency around pricing and financing options.