Helped me find my perfect car. Informative and easy to work with, no aggressive sales tactics, just information and ability to find what I wanted. Thanks
Not Mean to have Children in the back seat
by Yessi from Monterey Park, CA
August 5, 2018
I got my Mini Countryman new in 2015 and I just loved it and I still do, fast forward to now 2018 I have a 1yr old baby and every time I get him out of the car seat he is drench in sweat even though I am freezing with a full AC blowing, I always wonder why is he sweating when I am freezing... Well, the reason why is because there are no vents in the back seat of the countryman and air can't get to him, and I just thought he was a hot sweaty baby. No wonder he hates it when I try to but him on the car seat, he also hates it when the windows are down just a little while driving. Since discovering this BAD engineering in the countryman I have place a fan so, my baby is always comfortable and I am currently looking into trading it in my country man for a car that has vents in the back seats . :-(
Nithin was extremely knowledgeable and lovely to work with!
by Travelgirl from DealerRater.com
May 9, 2018
I actually didn???t want to let go of my 2011 copper man! I loved driving it, loved the service department, and loved my overall experience with Crown Mini! However, my husband found a 2018 copper man on the premises with little mileage and after seeing it and driving it, I decided it was meant for me! Ric, Steve and Angie in the service department make it so I do not want to even think about a different car!! Niffen, Tim and Frank were absolutely the best to deal with for the transaction! Love my new Mini Countryman!
My most prized possession!
by Nickicashew from New York, NY
July 2, 2018
This car suits me perfectly. This is my 3rd Mini - I've been a loyal customer for many years. First I owned the convertible. As much fun as it was to have, it wasn't practical. There was very little space for cargo or passengers. Then I had the Countryman and it was perfect. I didn't think I could do better until I got my second Countryman and this time bought the Sport. It's an incredible ride. I have great control behind the wheel. And although I don't have the convertible anymore, I have the sunroof and I love the look of the hardtop.
They took great care of this long-distance customer!
by rjs2005 from DealerRater.com
May 7, 2018
We drove up from Wilmington, NC in search of just the right MINi. Nithin met us upon arrival and devoted the remainder of the day to finding us the right car, and he sure did! James Gardner was equally awesome, making sure we had the right car for us, and finally, Tim Stapler was very helpful, courteous and thorough in handling the financial portion of the sale. We are thrilled with our new Countryman and Crown MINI of Richmond has my highest recommendation.
by SpryGuy1 from Haddam, CT
January 2, 2019
This car handles snow with fun! Basically it handles like a charm and there is nothing I would change. I have the Limited w/ Eyesight which I highly recommend. The downside are the HVAC controls. They are not intuitive at all and I find I have to take my eyes off the roads to make simple adjustments. The screen also reflects the sunlight and can be difficult to see at times. Comfort is excellent, front and back, and ingress/egress is great for folks w/o arthritis. Trunk space is also a plus.
In 2003, I bought a little Gold, 2 door, stick shift MiniCooper, one of the 1st in Richmond from Richmond Crown Mini. Had it for 14 YEARS with NO problems. Drove it in once a year for an inspection & oil change. Lovely staff. Rick Nelson was my first & only service Representative. Just traded it in at 98.6K miles for a new Mini, this time automatic :)) The a/c is WAY better than in 2003, love the Sirius radio, and the car seems heavier & is a bit fancier! Rick Nelson is always understanding and very accommodating & competent. Will be a loyal customer here for the rest of my life!
by 1st Time Honda Owner from Oakton, VA
January 11, 2019
This car met all of my needs in the areas of comfort and safety. The back up camera is better than most (very large clear screen), a USB port in the console, CD player, daytime running lights/fog lights. It's sporty and has dual exhaust that make it a peppy 4 cylinder when needed.
Phenomenal group of people. Worked with Evan & Dan
by Brad Heath from Dunn, NC
February 26, 2017
Evan was good to my daughters, my dad, my wife, mom, etc. We bought our daughters first care from him and he had the perfect demeanor to work with everyone. I recommend he and Dan to anyone, anywhere, anytime.
Love my 2018 Clubman
by Burns G from Indianapolis IN
January 6, 2019
My concern in buying this car was how smooth the ride would be as our Countryman was not a smooth ride and you feel every bump. Not a problem with this Clubman. The ride is smooth and comfortable. The only things missing I would like would have been a remote start for the winter and memory seats for when my spouse drives my car.
This is our third Subaru, purchased through Harry. I think that says a great deal about this person. If we didn't feel like we were being treated fairly, we would have never purchased the first one. We love the car, but that is only half the story. The dealership is like a family member to us. The people in the sales, service and parts departments are first class. I am always treated as if I am their most important task for the day, and they do everything in their power to accommodate me and my request. They are good at providing advice, but not before they listen and understand what it actually is that I am requesting. As I tell everyone, they treat me like family.
Great starter car for commute to work
by SouthernAccent from Lake Charles la
January 5, 2019
Great fuel mileage. smooth when you get used to i (went from a motorcycle to a car) I recommend looking at them as an option
Team was helpful over the phone, had the car I wanted to look at ready when I came in, and then even pulled several models side by side so I could choose which trim I wanted. I made it clear from the start what my budget was, and they worked hard to keep me in it. I ended up choosing a slightly higher trim level, but they were respectful of my budget by not then trying to oversell me add ons to keep the costs closer to what I had budgeted.
Amazingly gratifying driving experience
by Papa K from New York, NY
January 12, 2019
Incredible car and value - loaded with technplpgy and safety features normally found, or as an option on expensive German cars. All standard equipment here. Great handling, braking, ride, acceleration and visibility
Found the whole experience refreshing. A salesman that actually listens. Harry is very knowledgeable, friendly, and willing to go that extra mile to understand what is needed. I agree with the other reviews, and I couldn't add more than a big THANK you.
Most stylish car I have driven
by Teddy from Minneapolis
July 23, 2018
It is not comfort car, but I guarantee it is a performance car which is ready to be tuned up. If you like cars, you need to try this one as soon as possible.
After a positive online exchange with Joshua Ross we visited Crown Mini to see a used (non-Mini) vehicle. We ended up not being interested in the vehicle but very pleased to work with rep Josh Ross. He was friendly, knowledgeable and not pushy in the slightest. We've interacted with multiple dealerships and sales people over the past few weeks and have run across all types of people, many of whom fostered no trust. Josh was just the opposite. He was genuinely interested in helping us and listened to what we said. We later found out that this is a non-commission dealership...and it shows. Looking for a used car has left us a little frustrated and very distrustful. Josh and Crown Mini were a refreshing departure for the typical car shopping experience.
Worked with Harry Moseley when we were looking for a new Subaru before relocating to Richmond.... he was able to find us the exact car we wanted and made the purchase process so simple! Excellent sales information and got us on the road with full information about all aspects of the car.... I would recommend Richmond Subaru and Harry Moseley for anyone looking for a new Subaru!
One of the good looking SUV with great driving
by Biswajit from Indianapolis, IN
January 10, 2019
One of the good looking SUV with great driving dynamics. Interior is upscale premium. I am using this car in my everyday's commute and I am happy with this car.
Harry Moseley helped me purchase a new Subaru Outback. He listened to all of my "old lady" questions and provided easy to understand answers. I told him this was my first experience buying a new car on my own and, rather than trying to dazzle me with extras I didn't want or need, he did his very best to explain what I needed and why. I've been driving my new Outback for about two weeks now and LOVE it and LOVE Harry!!! He made it one of the best experiences I've had at a dealership and I would highly recommend him to anyone who is looking for a new Subaru.
Best Pickup I Think in its Class five star rating!
by GMC Lover from Washington DC
December 25, 2018
This Pickup drives Wonderful I Truly recommend this vehicle to anyone interested in buying a Pickup truck, good on gas suspension is sound good power! Plus Great Look, The people at Capital Auto was very Professional!!!
LAND ROVER RICHMOND GOES OUT OF THEIR WAY TO MAKE ANY SERVICE REQUIREMENT A PLEASURABLE EXPERIENCE. WE HAVE BEEN PURCHASING AND SERVICING LAND ROVERS FROM LAND ROVER RICHMOND FOR OVER 27 YEARS AND COULD NOT BE HAPPIER.
Rides well for a truck based SUV!
by Andrake005 from Chicago, IL
November 26, 2018
Love the classic box, utilitarian look of this vehicle. Too bad they retired this model and replaced it with a Ford Explorer look-a-like! Test drove this vehicle in off road mode and it handled really well. Such a stable vehicle. Now just gotta find a model in the right color with heavy duty package!
Very happy with the quality of the experience across the board at Richmond LR!
Super charged dynamic is the way to go
by MaijaS from San Antonio TX
November 11, 2018
I traded an Audi RS5 for a Range Rover Supercharged Sport Dynamic and while it is not a sports car it is a really fun vehicle to drive. Lots of power, especially for an SUV. While I understand they are lighter than their predessors I love the heavy feel of the car. I especially love the styling, mine is black on black with dark grey wheels and red brake calipers.
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