Everything went sideways on the repair of a fuel pump on my 2001 Navigator. It was to be a 2-3 day job that turned into nearly two weeks. Look at my rating. A ten! Why? Customer Service and great employees. The service manager, Bob, the service reps, Geo and Bill, and the service phone gal all did everything they could to make this issue work FOR ME. They covered a great SUV rental for us to go on our trip that was planned, they had my car ready upon my return, and the chargers were very reasonable. I know my car was late and the problem was caused by Harper's error. But what should be done if an error is made? Fix it and make it right for the customer. They did that this time - and have done it in the past. Good customer service is what I expect, and is, without a doubt, what I receive from Harper's. Well done, folks!
2018 GMC Sierra 1500 Denali Review
GMC Truck
by Roger from Kewanee, Illinois
May 5, 2019
5
Have only had it for a few days, but so far quite happy with it. Ride is smooth and very quiet. Very nice to drive!
We searched and compared vehicles and pricing from Medford, OR to Eureka, CA and discovered Lithia of Eureka to have the best prices on vehicles with full loaded accessory packages.
We also found the purchase process to be the most streamlined we have ever experienced. We especially love not having to deal with the DMV, thank you for doing this on our behalf!
Vinny was a very personable sales person, we enjoyed working with him.
2018 GMC Sierra 1500 Denali Review
Love the technology
by Stanley Steemer from ottawa
April 25, 2019
5
I really like how intuitive the system is and how convenient the technology is. The steps in the the bumper are so handy. I also appreciate the real materials, no plastic.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2017 GMC Sierra 1500 Denali Review
Transmission/ drive train is terrible
by Pool shooter from Mediapolis iowa
April 30, 2019
3
Ride, engine, interior, is very good. The shifting coasting in drive line is terrible. Have the dealer check it out, ride with me and he knows what I talking about but does not know how to fix it.
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