Used 2020 GMC Terrain for sale near Oak Park, IL

I normally don't do reviews, but had such a great experience with Advantage Chevrolet I'm making an exception. I found a vehicle online that I was interested in, reached out to Advantage Chevrolet and was put in touch with sales person Andre Thomas. A phone call and three texts later we had a deal. I flew up, he picked me up at the airport, and we got the deal completed quickly and as discussed. I was a little cautious buying a car out of town, but Andre assured me it would be as described, and it was actually better. Everyone at the dealership was fantastic and were long term employees which I find rare in this industry.

I had my 2020 Terrain for 5 years before I had any major issues out of it. My brake booster needed replaced. After about a month of it being out the shop someone hit and totaled it. Very sad day. I love my Terrain

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

Great vehicle, 65,000 miles and not a single issue, hoping to get atleast another 100k miles out of it. Extremely reliable. A family member of mine bought a Honda that broke down at 16,000 miles and got stranded. Would absolutely recommend a 2018+ terrain

Jackie was great! She was helpful and knowledgable. She seemed interested in helping me find exactly what I was looking for. I would highly recommend her.

I leased this car before deciding to buy. Its a reliable vehicle and I have never had any break downs since I have had it.. just regular matenance

A salesman named Ron Assaf helped me. I was looking for a used Car and I didn’t see the color I wanted so Ron asked me had I considered buying a new vehicle so he showed me a new Car and I walked out of that dealership with a new Car. Thanks Ron for all your help and service you gave me. You were Great.

I really enjoy the Terrain. Traded in our beloved Mercedes R350. It was dream to driving on the highway. Our list for new vehicle was easy to get in and out without climbing up or down. No leather seats, hate leather seats, panoramic roof, engine power, get up and go, some luxurious in the vehicle, an easy info console. Before we took a test drive, we did our following tests. How easy to get in and out of the vehicles, leg space (our son is 6'4"). Only wanted two row seating, comfort seating. We checked all other makes. Spend awhile day going from different Dealerships of different makes and models. Didn't want to speak to car salesman, just let us do our preliminary test, on different makes and models. Then we look at the warranties. Finally took take a test drive. Was blown away at the get up and go of the Terrain, pleasantly surprised at the safety features and options it comes with. After almost a month, trips outside the city to the mountains and back. We are really happy with the purchase of the Terrain. Seven years warranty bumper to bumper, ten years on the powertrain. The true fuel economy really surprised me, it doesn't bother me that I have use 91 fuel because of the 2 liter engine. Had to use it on the Mercedes so no change there.

Roger was very attentive and helpful to me. He made sure to address all of my questions, too. The service was fast and efficient. Thank you, Roger!

I absolutely love my vehicle. It is reliable and comfortable. I recommend this vehicle to anyone that wants an SUV and is looking for a change.

Amazing as always! Paul and his team always take care of me and the process is efficient.

It was good and prompt. Although it would have been better if there was an adjustment on the tire repair since I spent over $700 a few days ago on 30K mile service plan .

Joey Dalporto assisted us with our purchase of a used Buick Cascade. He was very approachable and helpfully answered all our questions. It was a great car-buying experience.