New and used 2026 GMC Terrain SUVs for sale near Genoa, IL

I have to say that Ryan and the staff at Napleton sure know what they are doing. They were quick to answer any questions I had and took away the fear of buying a car! They were friendly and knowledgeable and NOT pushy like most car salesmen. I walked away with a vehicle that I love and a great experience!! Thank you Ryan for all your help!!

This is a very beautifu vehicle, very dependable but the gas mileage could be better. With all of the new technology, it is somewhat difficult to remember all of the various control panel options. Also the owner’s manual is very skimpy.

I have brought my vehicle in for every oil change I have needed. Always courteous and professional, my car gets a diagnostic check every time and is freshly washed. I like that the Service Department send out coupons, and making an appointment is easy online or with a phone call.

Frank was friendly and helpful. He look up my records to make sure I was not receiving and paying for unnecessary service. He provided a coupon.

Salesperson did a great job answering any of my questions and getting back to me!

This is an update to previous review. I bought the cerma plate protection package but was unhappy with the interior. I took it back and it turned out that nobody even worked on the interior. They did it while I waited. If I hadn't taken it back I would have paid for something I didn't get. The service dept. was a little upset with my mood and attitude, but when they found out no-one had even worked on my interior they were very apologetic and nice about it and thanked me for bringing it to they're attention. I don't like dealers and this is a perfect example of why.

I had the BEST car shopping experience here. I never felt pressured to know exactly what I want or to buy a new top of the line right then and there. Steve was a gem and listened to what I wanted and kept my budget in mind. He was realistic with expectations and never pressured me into anything. With other dealerships, I felt trapped like I couldn't leave until I bought something from them. Not here. Steve understood that buying a car was a huge commitment and let me have my time to think about what I wanted and what was available in my budget. I was able to leave the dealership to think about my options and wasn't hounded with calls and messages asking me when I was going to buy or what the dealership could do to make me a customer. I had space to think and make a decision that didn't feel forced. Even when I bought my new car, everything was explained in detail and they made sure to give me time to ask questions so I knew EXACTLY what I was getting into. As a first time car buyer, this was a dream of an experience. I had been to 3 other dealerships and Lou Bachrodt is second to none. If you live in the Rockford area, this is the place to shop for a car and make sure to ask for Steve!

Super honest deal. Used car as advertised, no surprises, no pressure. They detailed it for us while we did the paperwork.

Great customer service, was wonderful working with Jessica and Moe. I will be back again.

Lamia was Amazing!! She was so friendly, personable and I walked out with the car I wanted!!!

Chris does an outstanding job every time I visit. He is very accommodating and always aware of my needs and my time. Only place I service all my vehicles (3) and drive 30 minutes even though there are 2 Chevy dealers much closer.

Great people. Great service. Highly recommend Erick and team. They will give you a solid deal