Used hatchbacks for sale near Glen Allen, VA under $20,000

I bought a 2014 Mazda3 iSport last week, and it was a very good overall experience. Paul Thrasher (Internet Sales) was responsive, attentive and thoughtful. He listened to what was important to me and sought to accommodate. There was no hard-selling, and I ended up with good value for the price. I would recommend this dealership and Paul in particular.

I haven't owned a 4 cylinder in a long time. I had a turbo 5 Volvo, a 6 cylinder accord, and a Mercedes c300 6 as my last three cars, then before that I owned a last model year RSX (2006, I wouldn't count the new ones) for a long time so that's the closest comparison to this. I think the RSX felt a bit more sporty (I didn't have the Type S), but as for power they're a pretty close match, and I bet the Mazda 3 would smoke it off the line with it's torque heavy engine. I think the RSX looked more sporty too, it had probably a more mature styling to it that I appreciate now even more than I did when I owned one, but I will say every time I look at my Mazda 3 I like it more and more. I've seen a thousand of these on the road and never had a strong opinion on them, but my girl in red keeps growing on me, and when I take the dog out for walks I circle the car and look it over and understand it more and more. I have a 2018 fully loaded GT, and the interior is mostly it's strongest positive. The facelifted w204 is easily the nicest looking interior I've ever been in, and the accord maybe the most comfortable, but this is incredibly close to the accord in terms of comfort and only lacking in slightly worse seats and less room. The seats are great though, but the 2012 accords were some of the best I've say in. The fake leather has a great balance of firm and give to it, and what's even better is the whole interior is wrapped in a similar nice synthetic material that's a joy to be wrapped in. I've never owned a car where my arms are supported on both sides in such a comfortable manner. I'm 6'1 so I keep my seat low but I feel like I have a good deal of room, in fact, I test drove a 2023 (gen 4) Mazda 3 that was an incredible price, about $800 off from my 2018 and even less miles but the new interior design is nowhere close to as good as what we get in the gen 3. You have almost no room to spread your legs out in the newer models and that's a deal breaker for me. The one major weakness of the 2018's interior is the tablet on top of the dash looks hideous. I think I mentioned earlier my model is fully loaded, and I mean it. But what's that mean, a premium sound system, some exterior trim pieces tacked on? Nope, here we have some genuinely cool features. Adaptive headlights that turn with the wheel, a heads up display that's projected on a piece of clear plastic that raises up when you start the engine and can show speed, road signs, blind spot info, next GPS heading, etc. We have automatic windshield wipers, adaptive cruise control, lane keep assist, a great Bose sound system, paddle shifters. My car has more bells and whistles than my wife's high trim 2023 Tuscon. I really love my little Mazda, and I'm hoping to take it down some back roads to see if I can enjoy the driving part as much as some others do, as I've mostly spent time on the highway or in stop and go so far. This was a purchase I was unsure of 3 days ago when I made it, but every couple waking hours something pulls me to that car, whether to drive it or just to sit in it. I know now I've made a great choice.

Dennis was very informative, very welcoming , he worked with my credit and gave me the best . He did awesome , I love it

I purchased my 2013 Mazda 3i Grand Touring Hatchback (manual transmission) in 2014 and the previous owner had put 30K miles on it. I've now got 140K and still love the car. Outside of recommended maintenance, the only repair expense I've had was I decided to replace the clutch. It hadn't failed but it was starting to show some slippage. I haven't even had to replace the brake pads yet! As for likes and dislikes that someone checking out this car might not notice just from looking, here are some negatives: 1) The 1-2 shift is always a bit notchy but others are smooth. 2) The 2.0L doesn't have a lot of power in the lower revs but 3000-4000 rpms it's pretty spirited (assuming you don't have four large adults in the car) 3) I ended up replacing the OEM headunit (the BOSE with Navigation) with an Eonon. I had issues getting the Eonon working early on but after a couple updates, it's been a huge improvement. 4) The biggest negative is that at some point, I'll have to let it go. On the positive side: 1) It handles great, 2) It carries a decent amount for its size 3) It gets good gas mileage (I used to average 35mpg but in recent years my driving in this car has been more around town and it's fallen back to 31-32.) 4) It's been extremely reliable. 5) The front seats are very comfortable (I'm 5'7" and the car fits me great. I imagine taller people would not be as comfortable.)

Timely service, kept informed Valet service exceptional- Alexis was great- friendly and professional and timely

I wanted a used small car that was reasonable priced with under 70,000 miles. I found this small hatch back hybrid in excellent condition. The interior is very sport and I love the hatchback to get packages in and out of the car easily. It will be very economical for commuting to work.

Best dealership to work with. Everyone is so kinds and treats you like family. They really care even after the purchase. We?ve bought two cars from them within 10 months.

I bought my 2018 essence in January 2020. It was a rental car with 24,000 miles when I bought it. 34k new, I got it for $17,600. It now has 102,000 miles and I hope to have it for at least 5 more years. Runs and feels brand new. Hard to believe. I still feel happy just getting behind the wheel. So comfortable and fun to drive. Only change the oil and new tires. Not one mechanical issue. I'm afraid I'll never have another car like this one.

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

At a time when I was moving around two dogs and a cat, this car was an absolute must. It was a great value to start and even more so now that I use it as a second vehicle. The only maintenance I've done is the routine oil changes, etc. I expect to own it for another 10 years

Brandon stern was great! Handled my issue and got me in a beautiful car

Fabulous car gets me anywhere I love it. It is a 2013 and still feels new to me. I love the storage and small size of car. Very safe.

Great communication! Thorough work; sent a video explaining what was being worked on showing work and diagnostics. Got my car in fast. Will return for any maintenance and/or future work.

I have owned a Kia Soul Brownstone Edition for 6 years now. It hasn't given us any issues aside from a brake ABS failure in warranty. However, since Kia skimped out on immobilizers, I wouldn't get one without push button start, which is most of them, unfortunately. While they extended the warranty on the engine, they have plenty of fundamental issues with it, and also, my Kia after 4 years, has noises in front and back suspension sway bars, and the strut tower bearings make noise. While these don't need to be fixed, they make the car sound like crap. I just drove a 2019 Kona with the same amount of miles, and the suspension on that was just fine. Might be due to the larger wheels and smaller profile tires, I don't know. If Kia ever sells the EV soul in the US, I'd get that. So far, they've been good.

Willy was a great help and very pleasant. Knows his cars and explained all the service I required. Always great to work with Willy and will be back.

I purchased my 2019 Kia Soul with 52,000 miles on it in April last year. I now have 62,000 on it now. It looks good and drives great. No problems so far. Nice car.

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

We bought this car when we lived on Vancouver Island. Great car in traffic and getting in and out of parking spots. We loved every moment we have owned it!

First time I went in, was just looking to see what was on the lot and was greeted, and after that, not another contact with anyone. When I came back to test drive a few vehicles, got a great sales guy. Overall selection of vehicles is quite nice, and most of the vehicles are almost new to very good condition. Though Carmax likes to display the image they sell cars that have or haven't had any issues, you'll find you'll need to look closer. Most are bought at auction after coming off lease or from being a fleet vehicle. Which is a good thing, as you the regular maintenance was done on them and often the vehicles have original warranties still in effect depending on what vehicle you are looking for and what year. The sales guy was low pressure, and when I came in the next day to buy, I was given another one since he was completing a sale on another customer. Wasn't an issue, as he or the guy that took over were truly "car" guys. The liked cars, had sales experience, but weren't "car" guys. The experience was good overall, but the highlight was completing the deal. Paperwork was done quickly (I had preapproval from my credit union with EFT) and finished the paperwork in about twenty minutes. Amazing, got the vehicle at just an average price, but go the mileage I wanted, with original warranty and extended warranty at the price I was willing to pay. SO overall, win for me, and though I was never a Carmax fan (still rubs me the wrong way their colors are almost best buy colors when their parent company was circuit city....). But I will say my mind was changed.

Excellent quality of parts, construction and workmanship. Comfortable and quiet on longer rides. Will truly go 85 miles on a single charge. Excellent if you are 35 miles or less from work.

Dana and Kenny were very helpful. Spent time with my wife and I to test drive 3 vehicles in the cold and walking all over the lot. We are checking their website for transfer vehicles as the cars we wanted were all marked sold already. Thanks guys!

I have owned mine for 8 years and 73,000 miles and I still love it. I am getting about 56-58 mpg tank average in the summer and 45-50mpg in the winter due to colder temperatures and using the heat often, affecting battery-only usage. Cruises on the highway great, and is perfect around town. Blue Streak Metallic paint has held up great, no clear coat damage and still feels great after a clay bar/ polish. I just have some rock chips on the hood, but they haven't started rusting and have been there for many years. Pretty comfortable considering it's size and wheelbase, it's nice and quiet too. I like that it has an actual gear selector and handbrake unlike the "regular" prius with it's little knob thing and foot brake. Interior has held up great, easy to clean the fabric seats, and all the buttons and tech work perfectly. I was able to unplug the speaker that makes the annoying hybrid sound at low speed, so now it's silent in EV mode which is great. I always recommend them to my friends, and most have never heard of a Prius C. I'd like a 4runner or something cool with more cargo space, but I can't get over their gas mileage under 20 mpgs. Think I'll just keep my Prius C lol.

Had a fantastic experience with this dealership go and see Russ for any of your vehicle needs!

I have had my 2013 Hyundai Accent since it was new. I change my oil regularly and I've had to get new tires once. It has only 168,000 miles but I drive it daily. Never any issues The only problem I have with it is some rust on the paint from living in the Florida heat. I absolutely love this car. It is my third Hyundai Accent and never had any issues with any of them.

Great experience, Jonathan was very helpful and made my experience smooty and easy ,all my questions were answered and definitely would recommend

Love my Honda Fit. The back seats have 4 positions for different needs. Front is comfortable, all gadgets easy to use, love my big screen stereo, and many other features. The back hatch I have the shield which hides belongings while shopping (sold separately)

We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!

Bought it new in 2017 because I wanted a small car that didn’t crumple in an accident. Well it didn’t. Had a major accident and it was totaled. Hit by a much larger truck combined front and driver side collision, went airborne over 2/3 lanes, knocked down utility poles and stopped. I crawled out the drivers door with only bumps and bruises. I am 76ers old. Nothing in the car touched me, except the airbags. The medics didn’t believe me. (I am an RN). I am so grateful that it did it’s job by saving my life. So, I Bought another FIT. The driver’s seat is uncomfortable on a long trip and it takes a few seconds to get in gear. That’s all I have for negatives.

Great car no problem with the car very reliable great gas mileage. Love the way it handles, not the quietest car but it’s not annoyingly loud. Connects to your phone pretty well only had one problem with it connecting to my phone but it’s never happened again.

I always feel very safe with Vermont winters. Always feel I have control even in inclement weather! I love all the standard features and feel safe driving my grandchildren in this car.

Purchased a used 2018 with 35K miles in 2023. I now have 75K miles as it's a commuter car, about 90 miles a day. I average almost 41 mpg going from Pueblo to Colorado Springs and back. The CVT was a bit suspect when I first got it, but I think the driving has corrected the 3rd gear delay. The CVT is hands down better than my Altima. One year that car was gone, total junk.

Amine helped me with purchasing my first vehicle. The process was fast and easy. Highly recommend!

the vehicle is all around amazing i am a tuner and a honda guy thru and thru this little car I bought used stock and have modified the suspension and odd and ends but abused it daily now 30000 miles later she is still right their reliable as the day I bought her

The sale rep that I dealt with got a little snippy a few times within the transaction ,as I was unsure of my next move. Also said something that was somewhat sexist and I reconsidered again, but I loved the car,the price, and the mileage that was on it, so I proceeded with the sale. If I had to go there again, I would probably ask that person to realize that MY money was being spent here,and that patience should always be a virtue. I really truly think that someone else was looking at the particular car that I liked, and the sales person figured that if I didn't buy it, the other person would,and the sales rep became a few shades colder at that point. The other staff members were very courteous and kind, not pushy or overzealous with their sales persona.

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

My experience at this dealership wasn’t too bad, if you have patience for the people there An the staff you should be good. I got there at 1:30pm an since I didn’t schedule I had to wait but it was only for like 15mins or so till I saw a sale rep. 1:50pm they called me to talk to a sales rep, got my 13 Honda Civic appraised, waited 25mins for them to approved it, then went to the lot picked out my car I wanted. 20mins went back we talked numbers An gave them my down payment An was out in like 45mins after signing an them washing n vacuuming your car, you have the keys An you out the door!! I definitely recommend Marlo if you ever go to this car max. It goes by pretty quick in my opinion, don’t let this other reviews discourage you.

I love my car!! It’s fun to drive and gets great gas mileage. I have had it for 9 years and I have only had to replace a battery and get new tires! It’s a 5 speed, which I love! The only drawback is my husband is 6’1 so it’s kind of small for him, so no long road trips in my car! lol! But I am 5’2 and it’s a perfect fit. We are moving to Vermont and keeps telling me I need to trade it in for a 4wd, especially for snow and mud season. I just really do not want to give up my little car. I do want to buy a new Ford Bronco, so hoping since my Fiesta is paid off I can have both. It can be my summer car!! I have always had Ford Vehicles they never let me down!!