Used 2018 Honda CR-V for sale near Hartsdale, NY

very Sstisfied with the service the staff was very friendly and helpful i bought my cart there 4 months ago the sales person was Calvin Mercado he did a terrific job everything went smoothly

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

We made a cold call to the dealership and spoke with Eliones. He stayed on the phone for 10-15 minutes patiently describing the available vehicles, their specifications and effective uses. We met him a few days later at the dealership. His patience and courtesy in person continued unabated from our phone call. He drove us to a second location where other cars were available and set up two test drives. We made a deal. From beginning to end I could not have imagined a more thoughtful and knowledgable experience. Hal Ackerman

To many recalls.rear axle shaft boot ,fuel pump,magnet in steering for power steering. Padding in interior to thin, engine noise,inside.injectors replaced.cant get parts.might not buy a Honda ,next time.

This is my 7th or 8th car with Honda. I have never leased a car from the Tarrytown dealership until today, and I will not be leasing from anyone else after today. Reggie was TOP notch. Calm, kind and explained everything every step of the way. Everyone there wonderful and it was an easy experience. How often can you say that about leasing a car? I seriously can not say enough about all of these people and the experience!

This is a great car very economic and efficiently. I do recommend to anyone interested. the interior is very comfortable. and the ride is very pleasant

Bryan was extremely helpful, professional and attentive in listening to my needs and provided me options accordingly.

I Love everything about my 2018 CRV EXCEPT the road noise!!!! A problem that is shared amongst many CRV owners that I have talked too.

Everything was good the process was a little longer but the sell man makes it easier

I'm not a high tech kind of guy. In fact, I've never even bothered to learned how to program my vehicle car radio or phone. I've used my CRV as a truck for hauling, camping and all around vehicle transport. It has never let me down and I would buy another one if needed.

Ritsi, is amazing and made the process so quick and painless. If you need a car don’t hesitate to come here and specifically ask for her.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Efficiently and timely completed. Especially appreciate the pick up and drop off service. Worked well and saved me a day at the service center. Definitely a plus.

Our servicing appointment was done on time, organized and efficient. Our wait time was fair and not excessive and all of the staff we interacted with during our visit were highly professional and welcoming! Mr Shem Nichols was professional and knowledgeable!

Thanks Gary! You’re the best! My vehicle match maker Gary Longo, matched me with a wonderful vehicle, a Honda CR-V. I am so happy! I had another vehicle in mind and Gary gave me advice that was worth it! Gary was right he sells people happiness and I am very happy!

Gracias a Magic y Sam por ayudarme a comprar mi primer auto incluso sin tener xredito

Everyone was very quick to help me and I was very pleased. Will come back to purchase my vehicle tomorrow! Very clean facility and restroom!

I wanted to find an Audi Q5 on Cars.com. I found it and called in for details. The sales representative answered all of my questions, set me up for a test drive, and showed me the service department. The entire experience was easy and pleasant. Thanks again!

John Garcia was 5++star service receptionist. From his first greeting to the exit. In a difficult time for me he went over and above any expectations. Thank you John for your sincere concern and kindness. I would consider coming back in the future because of this 5++ experience. Michelle M

They was very nice and kind to me on my first call .. thank you so much.. best in town thank you so much #1

The sales man treated me like a person and let me drive, look or take apart what they had available. There was no pressure to buy or make the sale, they just wanted to make sure I would be happy with what ever I bought. A few hours later I drove away with a CPO car for my wife.

We were very pleased with our experience at Honda of Tenafly. It had been 2 weeks that we were very actively looking for a pre-owned BMW X1. I saw the advertisement of Honda of Tenafly on Friday for a new entry they got matching exactly our requirements. The listing had no pictures as they had no chance to take some yet (nothing sketchy as someone could think). My first contact with them was via text and I have to admit that it was not a successful experience. I would not bother with that system and call directly the dealership. We spoke to Denise that answer all our questions and set-up an appointment for us. Arriving at the dealership we were treated by one of the salesperson, Lydia - very nice and professional. She located the car and brought it for us. The car was not even in the dealership lot yet as they just had finished inspection and were in the process of cleaning it. That stopped everything for us to see it. It was perfect! The car was a trade in with a perfect Carfax - one owner, low mileage, regular maintenance by a local BMW dealership - PERFECT! We decided to go for it! The dealer’s fees were minimum and it was a very transparent process. We didn’t have our checks on us so they allowed us to make a deposit via credit card ($5,000 max on cc per transaction), leave with the car and gave us a few days to bring back a check of the remaining amount. In overall, we are very happy with the process and we would highly recommend to deal with Lydia! She answered all of our questions and was very helpful.

Mike was my salesman. I purchased a 2013 Acura RDX. Very nice and professional. My car purchase was made quick and easy. Very satisfied with the customer service. Will recommend this dealership to anyone.