Used 2020 Honda CR-V for sale near Cedarhurst, NY

Great staff, really worked with me and got me a great deal on my car!

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

I needed a new vehicle and had decided to upgrade from my previous cars. A Cadillac was on my short list, so we started with Napleton Cadillac in Rockford. As we were looking at the cars, we were greeted by Alex, who brought us into the showroom to chat so he could find out more about us and what we were looking for. We took a beautiful new XT5 out for a test drive, and then went back in to chat more and get more information. I told Alex that I was just beginning my search, and he very nicely asked if he could give me a card, which of course, I took. Over the weekend he emailed me to explain current offers and rebates. After looking at a few other brands, I decided on an XT5, so we went in the following week to further discuss a purchase and look at a few new and preowned cars. Alex took the time to explain the specs on each one, making sure that I understood what each car had to offer. He wanted to make sure that I would be happy with the model I chose. Buying a car is a long process, but the Napleton showroom is very comfortable, and the fresh coffee and snacks kept us going! By the time we finished with the purchase, night had fallen and I wasn't comfortable driving a new car in the dark. Alex offered to have it delivered the next day. My beautiful new XT5 arrived the next morning at the appointed hour, freshly washed and detailed. Alex stayed to help us set up our Onstar service and get acquainted with my car. The overall service was simply impeccable. From the beginning to the end, I never felt any pressure, and everyone at Napleton made us feel very important and welcome. I am very happy that I chose to shop locally and that I chose this dealership. I want to thank Alex for making the whole process easy and pleasant. Five Stars!

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

My wife and I came in to essentially browse and compare vehicles on Saturday 08/16. We ended up speaking with John Cummings, who was extremely friendly, concise, to the point, and not pushy at all. He also was very honest and transparent during the entire ordeal. Having worked in a car dealer as a master tech for a good portion of my career, I typically am pretty good at picking up on red flags from shoddy salesmen, and I did not get any indication what so ever that John had any of those qualities. We test drove a Hyundai Palisade, which we really liked. I was up front with John on my financing expectations, and also requested that we get the vehicle on a lift for a visual inspection. There was a slight miscommunication between John and management, and they were not able to accommodate my request. What they did offer is the fact that Hiley, and themselves fully believed in their products they were selling, and that they knew for a fact there was nothing majorly wrong with the vehicle. Both Rusty the used car director, and the finance manager Lori gave me verbal confirmation that we could back out of the deal, post down payment, if I got it to my shop on Monday and found something catastrophic. I'm happy to report the vehicle was exactly as they advertised and promised. Next we dealt with Lori, the finance manager for all of the closing paperwork. She was very friendly and a straight shooter as well. She also was not overly pushy with any of the extended warranty plans or any other areas for upselling, as per usual in the finance department. Overall, we had a VERY pleasant experience between dealing with John and Lori. We did have one minor hiccup, which as of 08/18 I am waiting to see if John can possibly do anything for us, the spare key fob does not work with the vehicle, even though it has a new battery. I will revise this review once that issue is fully addressed and/or resolved. If you're looking for an honest salesman that won't lie to make a buck, or push a bunch of up selling onto you, ask for John Cummings.

Smooth ride I have had mine since 05-14-2020 I have 12,350 miles on it and I have never had any problems. Love my beautiful CR-V

Would like to congratulate Shelly , she was an amazing sales rep. Not only she has a high knowledge about the cars but more importantly she listened to our needs, she expedited the process and gave us what we wanted ! Our Acadia Denali , Bravo, Shelly ! Shelly has a great sense of humor , she?s kind , smart , professional & an extraordinary person ! Thank you!

Just got one with 15,000 miles on it. In pristine condition. Still learning all the features since I never owned a car with so much tech. Once I learn one at a time, I found many of the features very useful. Over quality of build for the vehicle meets all my past expectations of past Honda vehicles. Don't understand the negative remarks about acceleration. If I have to get out of situation fast, which I had to, vehicle responded immediately and to my surprise much faster than expected. I have to keep in mind when driving it, speed can getaway with you if not driving properly, very quick for me on acceleration. Only negatives I have is: For a high quality vehicle it has no back up sensors, just a camera. It does have guidelines on the camera. I guess once I practice with the guidelines more, I will be able to see and not need back up sensors. The other item not happy with is the center console storage. You have to slide two panels to see all that is in the compartment, since the lower compartment is so long for plenty of storage. Just one long long panel would be great. Also, the flip up center armrest in the front would be great if it had an inner compartment on the arm rest. For me it is a very comfortable and relaxing vehicle to drive. I notice I do not get as tired on long trips in this car, compared to my previous. It has excellent storage, plenty for my needs. History will tell if Honda downgraded on things compared to the past. I got the remaining factory bumper to bumper warranty (Certified) along with the top of line extended maintenance for 10 years/100,000 miles. So feel pretty comfortable about future repairs since I will only be responsible for regular maintenance and normal wear and tear parts. Overall....REALLY HAPPY! On top of that I am dealing with a fantastic dealer, BIANCHI HONDA OF ERE. From the salesman, used car manager, finance department and service, they have been great, friendly people to deal with. Late Note: We also own the 2019 CRV, along with 2020, Both are EX-L version. Had the 2019 longer, also a fantastic vehicle.

Jillian Tran provided friendly service and helped keep me informed of getting the used car fixed before buying it. And it passed the pre purchase inspection well. Schompf didn't pressure into buying anything but spent the time to do good.

Love sitting higher without having to drive a full size SUV. My gas mileage is great with Econ mode option. So much room for two car seats and a third (smaller) person in the backseat. Drives like a dream with pep when you need it. I’m still in the honeymoon phase but this is the nicest Honda I’ve ever owned and I’ve owned two Accords, two Civics and an HR-V. I rode in the back seat of a friend’s CR-V and I’ve wanted one ever since.

After going through all the craziness of buying a car, it was nice to get some nice normal people who just want to sell a car you want

We had a great experience at Performance Honda in Bountiful. They texted us some links of cars they thought we would love, and so we picked the one we liked best, was able to test drive and fall in love with it. We then had a wonderful experience with the sale. Good People all around.

The free snacks and coffee are a nice touch while you wait! The shop staff as well as the customer service folks are very friendly and knowledgeable.

Alex was the bomb…. He was very helpful and patient. I highly recommend him and the Heritage Volkswagen .

Mathew Wells was amazing with helping us with our service work, extremely helpful, knowledgeable. Will definitely go back for further service work, and recommend to all my family and friends!

I will highly recommend this Bill Page Honda who is looking for new and use car. Specially the Sales Consultant name Joe Brennan he is very knowledgeable in his profession. If you drop by to buy your new or use car ask for Joe Brennan he is an excellent Sales Consultant.

Chris Capps was awesome. Very attentive and made sure I got a great deal on my new sonata.

Quick responses to questions and a willingness to work with me to find a workable solution.

Great service nice people clean environment Thanks to everyone over at Ed Morese thank you for all your help I will be telling friends about the great experience

Very well received with good service Everyone was nice Service was done in a very timely manner Service man was very good at explaining evertthing

Had a great experience with Owen Sweezer. Was better than anyone I've ever worked with before.

very knowledgeable and hospitable. no pressure sales tactics and everyone was very nice. I recommend this dealership wholeheartedly.

The entire staff at Toyota of Bedford was very professional from start to finish. My sales associate, Davon greeted me on time and made the most of my trip by having vehicles ready to test drive and knew all important information about each vehicle. There was no need to go to any other dealerships. I made my decision that night and drove home with a great vehicle.

Only dealt with them via text. Very responsive to our needs. Decided not to buy anything at this time.

Everett Chevrolet service department is always efficient and tells you exactly what’s service is needed for your vehicle. Tommy is also very good at telling you up front about the cost. We always use this dealership for all our services.