Used 2022 Honda CR-V Touring for sale near Dix Hills, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

Picked my car, negotiated the terms, closed the deal. Very simple process, no problems .I will go back in the future to make another purchase, toyota

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

very Sstisfied with the service the staff was very friendly and helpful i bought my cart there 4 months ago the sales person was Calvin Mercado he did a terrific job everything went smoothly

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem

Tony Noto was very courteous and patient. He tried to get me the best deal. I appreciated his effort.

The 1st Honda I have ever purchased. The reliability, comfort, and technology are far superior to the other brands I have owned. Quiet with very little road noise, no wind noise, and can hear radio and phone calls easily.

Great experience. Andrew is the best. He was very noligable. Was able to get us a great price and we love our new vehicle. We would not want to work with anyone else and will go to him for all our purchases. We highly recommend Andrew if you are looking for a great price on an excellent vehicle. Five stars to Andrew and Stream Auto. Thank you so much

I have owned/leased 4 previous Honda sedans. This is my first SUV. Totally wonder why I had never looked into owning a SUV. Has a comfortable ride and interior. Love its ease of handling. Thank you Middletown Honda!

Ask for Carlos Rodriguez you won’t regret it ! As soon as we got to the dealership he made us feel comfortable I did not feel pressured or rushed . He made the process really smooth . He went above and beyond and successfully got the exact car I wanted . He is a very good communicator very knowledgeable always kept me updated and tried to help as much as possible . Love my new car thank you !!

Carlos Rodriguez is the best! He did not rush or pressure us and made us feel very comfortable. He is personable and knowledgeable and kept us updated every step of the way. It was a pleasure dealing with him and the staff at Millennium Honda.

I bought an Odyssey this month, the process couldn't been better, great dealership to do business with. Corey and Andrew made sure I got the car pre-ordered and all went smoothly, only a couple weeks wait. Steve and Valerie made the paperwork a breeze and finally, Noel helped me on the day I picked up the car. To all a sincere thank you!

Bryan was extremely helpful, professional and attentive in listening to my needs and provided me options accordingly.

It was good I wished you keep it up like that or more, thank again for everything

Un excelente servicio estoy muy agradecido por su atención fue una muy buena experiencia

I bought a new 2020 Honda Accord sport from them. Ron and his whole team made the process super easy. Was in and out in an hour and picked the car up later the same day. Would buy again from them.

We made a cold call to the dealership and spoke with Eliones. He stayed on the phone for 10-15 minutes patiently describing the available vehicles, their specifications and effective uses. We met him a few days later at the dealership. His patience and courtesy in person continued unabated from our phone call. He drove us to a second location where other cars were available and set up two test drives. We made a deal. From beginning to end I could not have imagined a more thoughtful and knowledgable experience. Hal Ackerman

I was a somewhat unusual customer in that I was an out of state purchaser for a limited availability Civic Type R. I had the most exceptional experience with the team at Hillside Honda - Edwin Luzon and Eli Hartley - who were both supremely courteous, knowledgeable and helpful. I truly couldn't have asked for a better deal or purchasing experience with them. They are an asset to the Hillside team. My phone calls were returned promptly, no request was too hard, and their service was top notch. Upon arriving to collect the car, Edwin professionally too me through the paperwork, dominated all the features of the car, and sent me on my way with helpful directions to get out of the city.

John Farley is the best sales person. He did a great job with my financing. Thanks.

Luis Almirante, is the best, he was so helpful in my purchase of the car of my dreams, he was patient kind and nice very professional simply the best!!!!! Thank you Mr. Luis Almirante, Honda of New Rochelle

The sales man treated me like a person and let me drive, look or take apart what they had available. There was no pressure to buy or make the sale, they just wanted to make sure I would be happy with what ever I bought. A few hours later I drove away with a CPO car for my wife.

Excellent Tasha and Greg the manager are the best that I've every seen in a service area. I will continue to have my car serviced here.

Very pleasant experience. No pressure to buy from Franklin Toribio. Profesional in his approach and how he treat his client. Will recommend to shop at dealer.

I am a long time client of Honda New Rochelle and its service department. I can recommend a service manager there, Bob Hochberg, for his polite, professional and knowledgeable service that have kept my cars over these years in tip top condition.