Used Honda CR-V EX-L for sale near Woburn, MA

Customer service is always great and the service performed as requested.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.

We had an amazing experience working with Joey. From start to finish, he was responsive, knowledgeable, and incredibly helpful. He took the time to understand exactly what we cared about and worked closely with us to make sure our needs were met. His professionalism, patience, and clear communication made the whole process smooth and stress-free. Even my daughter enjoyed the experience—thanks to his friendly personality and great sense of humor—which made everything feel lighter and more comfortable. It’s rare to find someone who combines expertise with such genuine care, and we truly appreciate the attention and effort he put into helping us. We wouldn’t hesitate to recommend him to anyone looking for excellent service.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

I had a great experience purchasing my new 2025 Honda Civic from Nucar, after a few mishaps and misunderstandings with the online team Dave Belanger and the Manager stepped in to make everything right. From that point on it was a great experience and I highly recommend working with Dave for a 5 star experience!

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

Devin was awesome to work with and made sure all my questions were answered. He ensured the purchase process went smoothly and kept me updated every step of the way. I would highly recommend working with Devin.

This is my third Honda vehicle so needless to point out that I am a fan of the brand. My 2019 CR-V Touring is a good SUV. Before purchasing it I researched comparable vehicles and in the end my final decision was the CR-V and I am happy with my purchase. We have driven it on vacations of over 2000 miles and not one back ache. The only improvement I can think of would be if it had a tilt steering wheel. Gas mileage varies and I generally get about 33mpg combining city and highway. On trips I got as high as 38mpg. All things considered it is a good vehicle if you need an SUV.

Yvie Esna was very caring, and happy to help me when I entered the Service Department. She has a personality that you wanted to see when you get your car service. Esna came into the waiting room letting me know that my call will be ready soon. Esna, thank me for coming to get my car service, and if I have any questions please let her know.

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

Nabil was awesome. He helped me with every step of the process and made it as smooth as possible - he even stayed late to make picking up my new car more convenient for me. Would definitely recommend working with him.

This is the best vehicle I’ve ever owned. The Hill Honda Dealership that I bought this CRV have always done reliable service and all the service and technicians are courteous and knowledgeable. If I would buy another vehicle it would be a Honda

I want to take a moment to recognize and sincerely thank Douglas RJ Daugherty for the exceptional service he provided during a very stressful time for my family. In the days leading up to my son Josh Jr.?s return to Bucknell University on Sunday, August 24, we discovered that our 2021 BMW X3 was experiencing a coolant leak and issues with the heating module. We were aware the repair would be necessary at some point, but we believed we had more time to address it. Unfortunately, the leak began to worsen quickly?forcing us into a time-sensitive and difficult situation. With my son needing a reliable vehicle to get back to school, and the weekend quickly approaching, we were facing the possibility of either getting the work done immediately or trading in the vehicle entirely. I explained the urgency of the situation to RJ, and that?s when he truly went above and beyond. RJ moved mountains to make the repair happen. He arranged for a technician to work on the vehicle on Saturday, August 23?something that required going out of his way to coordinate and make special accommodations. He didn?t have to work that hard to help us, but he did, and it made all the difference. Not only did RJ get the repairs scheduled and completed, but he also explored financing options to ease the financial burden and even took the initiative to investigate our third-party warranty in hopes of helping us recover some of the repair costs. Throughout the entire process, RJ was professional, compassionate, and incredibly committed to helping us. My wife and I were extremely worried, but RJ?s persistence, communication, and reassurance helped ease our minds and gave us confidence that everything would be taken care of?and it was. I am truly grateful for RJ?s efforts and felt compelled to reach out to his leadership. He is an outstanding representative of the BMW brand and a rare example of someone who genuinely cares about his customers. We?ll never forget how he helped us through a very stressful time. Thank you, RJ?you have our deepest appreciation and loyalty. Sincerely, Joshua Clachar

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.

Great experience! The whole staff made it so easy to buy a car. I love my new car!

To many recalls.rear axle shaft boot ,fuel pump,magnet in steering for power steering. Padding in interior to thin, engine noise,inside.injectors replaced.cant get parts.might not buy a Honda ,next time.

I absolutely LOVE my new CR V. I don't think I have ever had a car this nice. I love that I feel safe and can rely on it.

Felt welcomed the moment we walked through the door. Knowledgeable staff, great prices, spectacular inventory. We found the car we wanted. Frederick helped us with the car, he is everything you want in a salesman. Frederick listened to what we wanted in a car, worked with our price range, he wasn’t that typical car salesman you always hear about, he was great, truly caring. We will definitely return to Autobahn USA when we need another car.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Brett made the car buying process easy. I have been to other places and it took forever!

This is a great car very economic and efficiently. I do recommend to anyone interested. the interior is very comfortable. and the ride is very pleasant