Used Honda CR-V for sale near Henrietta, NY

Awesome service and front desk individuals are know and have solid interpersonal skills! Bryce Miller as usual is outstanding!! Alana and the other dude Dylan I think were super too! Jeff the mechanic was also present and was great with tons of experience as a mechanic!! All were easy and comfortable to talk too coupled with solid service knowledge with very specific responses to my questions with detailed and thorough explanations. Dennis G Kenney Fathers Day— June 15th, 2025

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

Excellent service, friendly and professional staff. Services are explained thoroughly and clearly. I very much appreciate the video of the tech going over my car and recommending what needs to be worked on.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

I went to west herr for service on my 2023 Honda civic. The team was helpful with additional things they recommend getting done with my car. Will always recommend West Herr

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

Nothing eventful, dropped of rims to have new tires put on. Tires were in stock and I’ve heard no complaints from my wife who drives the vehicle said tires are on. The tires in question were Yokama Geolander. Bryce was my service advisor, no complaints.

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

Quick service. The use of technology was awesome. While I was waiting, a live video was sent of the service on my car. It pointed out what was being serviced and what to consider for future service. Also, additional information about a future purchase of tires was provided with a price quote.

To many recalls.rear axle shaft boot ,fuel pump,magnet in steering for power steering. Padding in interior to thin, engine noise,inside.injectors replaced.cant get parts.might not buy a Honda ,next time.

Sticky steering wheel when cruising at 40+ speed. The new CRV shares the same platform as the Civic. Since the Civic has a recent recall, expect CRV to have the recall in the future.

I had a great experience at Ide Honda. Emerson Benner was very helpful and had great communication throughout the whole process of me buying my car.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Emerson was awesome to work with, even after 2 cars, he still keeps in contact and answer any questions I may have. It was by far the best car experience! Thank you! Kim

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

I had a wonderful experience from beginning to end. Jennifer adjusted to my personality and made myself and my son feel at ease. Car buying stresses me out. This was not the case. She answered all our questions, even when we asked the same ones more than once. Jennifer explained all the features of the CRV and explained the process of leasing so we were left with NO questions. She stayed in contact via email and respected our time. Finally, she even took care of switching the insurance from the old to the new. Jennifer and IDE Honda is where I/we will go from now on and will recommend them to everyone!

Bought in 2017 with 35K on it, this is my second CRV and fifth Honda since '95. It now has @ 140K on it and it drives almost like new. I had one major repair, a new drive shaft ($1100) which was the FIRST major repair on ANY of my Hondas since '95. Reliable and then some. Great resale value.

Goggin Honda is Fy Pierce is great. I really like Maurice and Roy. I trust them

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem

Recently purchased a CRV EXL from IDE HONDA. My sales person Jenn is delightful, informative and enthusiastic and she puts YOU first! She listened to my wants, made helpful suggestions, let me test drive several cars and you know your new car is her sole focus! Absolutely guarantee you will be most satisfied working with Jenn😁 I have been a customer of IDE since 2003. Highly recommend IDE and JENN. You will be happy you went to IDE🤩

The 1st Honda I have ever purchased. The reliability, comfort, and technology are far superior to the other brands I have owned. Quiet with very little road noise, no wind noise, and can hear radio and phone calls easily.

The business itself is very fair, people are very friendly, cars are clean and well maintained, and they give good deals for the cars given. They have a wide selection of cars that are all fairly priced and looking nice. I would highly recommend going to this dealership if you need a car for good deals.

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.

This is the first Honda I've ever purchased and it's one the best purchases I've ever made. The dealership was truly an Excellent experience would definitely recommend!!

I have owned/leased 4 previous Honda sedans. This is my first SUV. Totally wonder why I had never looked into owning a SUV. Has a comfortable ride and interior. Love its ease of handling. Thank you Middletown Honda!

We have owned our CRV for close to 10 years now. From 65k miles to 192k. The A/c went out years ago and no problem since fixing it. Replaced the alternator at maybe 160k. That’s it. They are not fast. We get about 23mpg combined. It’s the best car we have ever owned as far as reliability and function. Comfortable with a large trunk. Some may start to consume a little oil, just add a bottle of ring seal once or twice a year. Great car

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

It's longer than most SUVs. I've been able to haul both drywall and plywood still closing the rear door. It's been great to travel with, the back seats fold all the way down.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

This is my third Honda vehicle so needless to point out that I am a fan of the brand. My 2019 CR-V Touring is a good SUV. Before purchasing it I researched comparable vehicles and in the end my final decision was the CR-V and I am happy with my purchase. We have driven it on vacations of over 2000 miles and not one back ache. The only improvement I can think of would be if it had a tilt steering wheel. Gas mileage varies and I generally get about 33mpg combining city and highway. On trips I got as high as 38mpg. All things considered it is a good vehicle if you need an SUV.