New and used 2026 Honda CR-V Hybrid Sport-L AWD for sale near Walled Lake, MI

Pierce was friendly, professional and efficient in helping me get the new fuel pump exchanged. I had a limited amount of time and Pierce went above and beyond in talking with the mechanics to see if it was possible to finish the work in 3 hours instead of 4. I had an appointment that I had to make. The mechanic agreed and even better, they finished earlier than the deadline. I greatly appreciated Pierce intervening for me.

We moved to Livonia a few months ago, and when it was time for service on my CRV, I wanted to find an honest Honda dealer--one that wouldn't tack on unnecessary services like a previous dealership did or take advantage of my lack of knowledge about cars. I was impressed with Suburban Honda of Farmington Hills from the start. When I discovered I had a scheduling conflict, Sandra (the employee who handles appointments) quickly accommodated me by finding a time later the same day. She was friendly and helpful. Bob Spurgeon, the director who was in charge of my service, was professional and polite. I explained to him that I wanted just an oil change and tires rotated, and that is exactly what was done, with no attempts to tack on any other services or superfluous charges that my husband and I have encountered in some places. Mr. Spurgeon seated us in his office to complete the work order and conversed with us in an amiable way before he showed us to the waiting room. We had been told that the entire appointment might take 1-1/2 hours, which includes a car wash, but it took just a little over a half hour for them to finish the work. The bill matched the estimate we had been given, with no suggestion that any "problems" exist that need attention. The only suggestion I could make is for the person who changes the oil to ask whether or not the owner wants the Oil % indicator to remain on the dash rather than be eliminated. I had to call the dealership later to find out how to shut it off. I didn't want that big Oil Can image to stay on the screen, but I couldn't find clear directions on how to delete it. They did offer to do it for me the next time I am near the dealership if I had any problem with the directions. (I am an elderly female.) At this point, I highly recommend this dealership for the friendly, professional way the employees treat the customer and the efficient way they do the work. We weren't sure where to find a good, honest dealership in this area, but from all indications, I think Suburban Honda is one that is fair and shows personal interest in the customer.

Although I had some issues with the closing a call to the manager and it was resolved within the hour. The salesman was great!

Erik was very professional I made car deal over the phone and drive 1hour to get the car. Thank you Erik

Erik T. at Pure Honda Ferndale was incredible! He helped us through the whole process!

Erik did an excellent job working for us and was able to answer all of our questions.