Used cars for sale near Walled Lake, MI

If you're like me, taking your car for service is right up there with going to the dentist. At BMW of Rochester Hills the team works above and beyond to make the process easy.  I'm not an easy customer, I blow in and out of the service depart like it's a pit stop at Detroit Grand Prix. Tonight I realized I had forgotten to grab my spare house key. My service advisor had ask me earlier that morning, "do you need any of these keys" and I said 'no' thinking I had a spare.  Not so and now, after normal business hours, I was locked out of my home. Perplexed as to if I call a locksmith, a local hotel or a friend for a night on their sofa... I contacted BMW of Rochester Hills via social media to let them know of my precarious situation. Within minutes they had contacted me back, circled the wagons and found a solution.  Not only did they rise far beyond expectations, later that evening they proactively reached out to confirm I had made it home safely.  That is customer service! The team at BMW of Rochester Hills recognizes that completing a transaction (be it sales or service) isn't the end but part of the process of building a long term relationship with a customer.  They are truly committed to delivering top notch service and genuinely care that your needs are addressed.  While I don't suggested you lock yourself out of your home to test the validity of my recommendation, I would highly recommend BMW of Rochester Hills, if you are looking for an organization that values you as a customer.

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Saw used car on internet, stopped in to check it out. Kevin let me look over the car before approaching me. He was helpful answering my questions, explaining features. At NO time did I feel pressured to make a deal. We negotiated what I feel was a VERY FAIR PRICE. Car was handed over freshly washed and with ample gas to get me home. Well worth the hour and 15 minute drive. Kevin is a very fair, NO PRESSURE, friendly person to deal with. I would send anyone shopping for a vehicle to him. Nice waiting area, clean facilities, and free coffee too!

Fantastic upgrade from my BMW x5 45e due to stiff ride and only 5 seats. The massaging seats are incredible and the Revel sound system is the best I've ever had in a car.

Lance was great! He listened to what we wanted and delivered. He juggled multiple clients with no interruption to our service

I have enjoyed my vehicle. It is comfortable and drives very well. I like the color also. It is very roomy, takes off fast and the safety features are very beneficial.

They were great, called me right away, very curteous and no sales pressure. It was the car I've been looking for but its 2500 miles away so i passed.

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Awring did a very good job at helping me get my new car.The young man who she was training was amazing too.Very professional,friendly, patient.

Purchased new a 2020 Chevrolet custom Trail Boss in Satin Steel metallic, it has been great. I just turned 80,000 miles with no issues, it’s been a pleasure to drive, just replaced brakes and tires for the first time at 75,000 miles . I have also purchased new a 86 F-250 and a 01 GMC 1500 which also were great trucks and sold with 190,000 miles on them. Maintenance is key Chevrolet did a great job on the exterior of this truck, love the look and color. Nothing bad to say only a positive experience.

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

The person who wrote up my car was excellent. He was kind and let me know what I needed. He brought in the part and showed me what it look like.

Luxury, speed, smooth ride, great stereo, slot of leg room, great mileage, large trunk, back seats fold down for additional trunk space. It really is a beautiful car!!!

Pleasant and fast very friendly tom short is the best assist me on the bedliner and just the perfect side steps for my truck thank you for the perfect ride!

to: Campmeat from Arizona Someone told me my lifters were going bad because when I first started my truck I heard ticking noise until the engine got warm. I took my truck to a honest very hard to find mechanic and he told me I had a hole in my exhaust manifold. I paid $800 and 195,000 miles later still no ticking.

This dealership is a real treat to visit....great team with great personality, all great listeners who really want to make you happy. Great follow up, communication, really courteous. They listen to what you want, made me visit worthwhile. I will be back!

I've now had 3 2015 or newer Ram 1500's. I tend to out between 30k to 35k per year on my trucks, and I have had almost no issues with any of my Ram 1500 pickups. The first one and the one I am currently driving both had 5.7 liter Hemis, and the middle one had the 3liter turbo Eco Diesel. The last 2 have been Laramie editions with the first being a Big Horn edition. I have nothing but high marks to give these trucks across the board. Power-great Exterior styling- great Interior (especially the Laramies) - Stellar Reliability - great I think they are easily the best value and best looking trucks on the market.

Great service and hospitality. The repair to my vehicle was completed timely and neatly. Not only was the repairs made in a timely manner, the car was also washed when I picked it up.

The moment I got the demo car onto the highway, I thought to myself, “I LOVE this car!” Which rarely happens. I test drove both the Model 3 and Model Y in snowy conditions, and had not a single bout of fear that I may lose control. A few weeks ago, when we were getting a winter blizzard, I was driving my Mother home from Boulder. It was snowing about 2” -3” per hour, people were spinning out all over the place. I was confidently holding the pace car position in the left lane passing 4x4 trucks, with ease. It was incredible. Get upto $1000 off your next Tesla by mentioning me at https://ts.la/jolene547482

I was searching for a used vehicle and I found the one I wanted at Sterling Heights Dodge and Ram. Kevin made the process so simple and answered all of my questions. I love my new car!

Bought it new and have not had any warranty claims 40 k miles today. Family enjoys the comfort of the interior. Performance and fuel economy exceeded my expectation. I definitely would purchase again.

We purchased our 2014 Grand Cherokee Overland new and after 11 years and almost 150,000 miles it easily the BEST vehicle we have ever owned. It is comfortable, delivers reasonable mileage, is quiet, well built, incredibly durable and looks as good today as the day we took delivery.

No appointment needed and the techs will look at your car in line to tell you how long and when to expect to get it back

I LOVE this car, my 2020 Touring L in Canyon Sunset is STUNNING! I have only one issues, don't see it here yet. The passenger seat is a PROBLEM! I believe it is a true design flaw, when you attempt to move the seat forward, it also raises the height of the seat, placing my wifes knees, about 2 inches from the dash. If you try to lower it, it also moves backwards at the same time. Who decided that if you need the seat forward, you MUST need it raised as well? I can't stop hearing about this from the wife, wonder if someone could drill some new holes, and move the darn thing backwards... would seem the only way to try to cure the issue.

Service was great. The sales agent assigned to me is new to the location, she was very attentive. We weren't able to complete the deal, but not without great effort. I would recommend this dealership.

This is a great car. Rides good and has all the bells and whistles. Clean interior. I especially love the heated seats and outside temperature along with gas mileage shown. Love this car.

Absolutely loved working with Brien he was very nice and got the job done!!!! Love my new Jeep

Have owned Jeeps for 35 years. This is the most comfortable ever. Altitude 4x2 L, V6, avg. 19-24 MPG. Tow up to 8,000. 6 passenger with 2 fold downs in back. Paid 34k with 18k miles

I’m very happy with the way they took care of me and my Jeep Grand Cherokee…excellent service even though I didn’t even buy it from them. Though I Have purchased a Cadillac from another dealership they own, and service there was also exceptional.

I have had other trucks “gas” and BMW’s ! With gas prices soaring and extremely expensive I traded in the gas for the New Turbo Diesel Cummins 6.7 ! On the highway this motor gets 20-21 miles per gallon with a range of 400-450 miles per fill up! Verified with my own eyes! This Ram 2500 gets better gas mileage than any vehicle I have ever owned ! A bit more expensive, but you’re going to make up for it in fuel! Extremely happy with this Truck! Feels powerful , sounds great, comfortable with a lot of options, cameras all around it so you can see everything surrounding you! I haven’t towed anything yet but what I have heard it even gets better with more weight behind it

I was totally amazed with my experience still in shock how Tim Shea got me in the SUV I needed because the one I wanted had less mile 18k but the banks wanted a larger down payment, but the SUV I got still was the same model and had under 50k miles on it, and less money also I love the color of the interior and key point is it's more space for my children. I want to thank all who helped make my day.

I have 2 F150s. A 2013 with 286,000 miles and a 2017 with 152,000 miles. They both run perfect and they are very impressive vehicles. I owned a 1500 Z71 prior and that was basically junk.

Since moving to the area five years ago, HPL is the only place we've serviced and maintained our vehicles at. They do a fantastic job in every way and the dealership is always spotless and friendly. Jerry, the service writer, is fantastic to work with.

We bought the standard model and now wish we had gone up to the Reserve level as some of the luxury options that we assumed came with the Lincoln name were missing.

Outstanding support and service from Al Oxley. Purchased a truck from a different state and Al made the process as smooth as he could. I was and remain impressed. I had an exceptional experience purchasing my King Ranch F150 from Varsity Ford. Thank you Varsity Ford and Al Oxley for going above and beyond to make my experience exceptional.

2022 F150 PowerBoost 3.5 twin turbo absolutely hauls xxx with phenomenal gas mileage on a 30 gallon tank. I’ve gotten a true 600 and 700 miles out of a tank of gas when it’s in Eco mode it will run on battery alone if you’re on flat level ground and maintain your speed that’s how they obtain so many miles out of a tank full of gas probably one of the best F1 50s I’ve owned and I’ve had several of them. If you leave it in tow Haul mode it will disengage the auto stop start so the vehicle remains on. It’s been absolutely bullet proof with zero issues. If I’m not driving the Dually Diesel F350 I’m driving this..