Used 2022 Honda Odyssey EX-L for sale near Plainview, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Not a big fan of the breaking system which wears out the brakes if you follow vehicles close. Interior storage spaces are much smaller or non existent. Interior much more cheaply made and does not last nearly as long.

I didn't have any issues with this dealership. David Marte was our salesman and he patiently answered all our questions intelligently but without being pushy. Thanks Dave. Oh yes... Wayne Wellington was the credit manager and he was great as well.

This is the best family car I’ve owned. The kids have their own entertainment while I can listen to my own music. Accessing the third row is no problem as the seat in the middle is removable and the pilot seats slide to the side, making it easy to get to the third row even when the pilot seats have car seats. It’s a wonderful car!

I requested an appointment via email and received confirmation by text message and email. The staff is very friendly and the facility is clean. I received the exact service I had requested and the price was explained with no surprise. I was offered coffee and a nice place to sit. My vehicle was cleaner than when I arrived and my seats and mirrors were exactly as I had them when I arrived for service.

This is a brand new car, so all we can base this on is the ride home from purchasing it. We traded in a 2014 Toyota Sienna AWD Limited which had been a good car, but it was lacking refinements in its information/entertainment center, and it was quite noisy and rough. We can only judge from the 100+ miles we put on the Odyssey so far, but it is luxurious and smooth riding and quiet. The drive on two-lane rough roads and interstate was wonderful. There are too many features to mention here, but we are sure we made the right decision in purchasing this beautifully designed car. Even the exterior has a very special look. We purchased the white with beige interior and love it.

Excellent service by the service department. I will recommend Northshore Honda to everyone. My repair was done very and on time. Great job by North Shore Honda

This is our fourth Odyssey over the years. We love them. We love our new Odyssey. The radiant red color is beautiful. It has plenty of space inside. There are also many convenience features. Even though we no longer have kids to have to shuttle places anymore, we love the space. This van is great for traveling.

We dealt with Howie. He was very personable and easy to talk with. He made the whole sale quick and easy. Thank you for an easy experience.

It has great room and more features than you could think of, looks great, drives like on a cloud. It will be very economical for us.

I bought an Odyssey this month, the process couldn't been better, great dealership to do business with. Corey and Andrew made sure I got the car pre-ordered and all went smoothly, only a couple weeks wait. Steve and Valerie made the paperwork a breeze and finally, Noel helped me on the day I picked up the car. To all a sincere thank you!

Daryl and Jack did an excellent job with getting me the right fit for the Honda I wanted. They were very patience in getting my family the right car.

Ask for Carlos Rodriguez you won’t regret it ! As soon as we got to the dealership he made us feel comfortable I did not feel pressured or rushed . He made the process really smooth . He went above and beyond and successfully got the exact car I wanted . He is a very good communicator very knowledgeable always kept me updated and tried to help as much as possible . Love my new car thank you !!

I bought a new 2020 Honda Accord sport from them. Ron and his whole team made the process super easy. Was in and out in an hour and picked the car up later the same day. Would buy again from them.

Kevin went above and beyond with the problem I had. He is an excellent service rep. Very professional and cares for his customer’s satisfaction. Thanks so much kevin. Madi Belfiore

I visited on the second day being opened and had a great experience in buying a 2022 Explorer and trading in a 2016. It was seamless. Had an issue with the new car that turned out to be a factory defect that they had Ford correct. All good. I’ll be back.

I was a somewhat unusual customer in that I was an out of state purchaser for a limited availability Civic Type R. I had the most exceptional experience with the team at Hillside Honda - Edwin Luzon and Eli Hartley - who were both supremely courteous, knowledgeable and helpful. I truly couldn't have asked for a better deal or purchasing experience with them. They are an asset to the Hillside team. My phone calls were returned promptly, no request was too hard, and their service was top notch. Upon arriving to collect the car, Edwin professionally too me through the paperwork, dominated all the features of the car, and sent me on my way with helpful directions to get out of the city.

We met a great salesman,Joseph Tam. Mr. Tam is very patient and responsible. He does his best to help us. Yes,we got a nice car . we would recommend him to my friends.

Staff was very friendly zack and his manager were very helpful breaking everything down to the last detail will definitely consider buying another car from there

I had an exceptional experience working with Deniz Akad, From the moment I walked in, he was welcoming, knowledgeable, and professional. He took the time to listen to my needs and helped me find the perfect car that fit my budget and lifestyle. Deniz was transparent throughout the entire process and made sure I understood all my options, never pressuring me into a decision. His attention to detail and customer service skills were top-notch. If you're looking for an stress-free, positive car-buying experience, I highly recommend Deniz at this dealership. Thank you for making my purchase so smooth and enjoyable.

Thanks to Bill Walsh who managed to get the car detailed the night before and get me in and out before noon on a Saturday. I love it!