Used 2016 Honda Pilot for Sale in Buffalo, NY

Purchased a used 2015 Ford F150 2WD from Crazy Cheap Cars. After I found the truck on their well-designed website, I visited their lot and was greeted by Stephen Thweatt (great saleman BTW) who made me feel comfortable and confident from the test drive to the purchase and on thru delivery. They asked the kind of questions that someone would ask as if they were trying to make sure I was buying the right vehicle, which I found amazing. They openly discussed their business model which was not something you get at every dealership - gained my trust. Everybody there had a consistent customer focus and will tell you what they can and can't do - fair enough. Their pricing is very fair and was below NADA/KBB values. When I asked they explained everything that went into their lower price, pointing out things like slightly worn tires, scratches, etc.) so you know exactly what you're getting. I've never seen that before and appreciated the honestly. Also gave me fair value for my trade in. At delivery, everyone went out of their way to make sure we were satisfied and the mechanics went over the truck to make sure everything was right. I am a satisfied customer and will be buying again from Crazy Cheap Cars - THANKS GUYS!!!

The car meets all my needs but for 30 k they should add a outside temperature gage to dash board. Around 25, 30 miles per hour transmission makes a noise like you hit a rock. Honda dealer sad is normal but it sounds like a bad transmission. I own the pilot lx base model 6 speed. Overall it is a good and spacious car.

Erik is nice sale man. He make you feel easy to dealing

Totally surprised by the engine power and gas mileage. The EX-L version of the Pilot is the way to go. Stick with the 6 speed transmission and add-ons you don't need. We like the 2016 and up body mods also.

Great customer service by Adrian Bonsey. He’s very friendly qnd helpful. Would recommend him to anyone who needs services there.

Drives very smooth, with great features for maneuvering turns and backing up. But lacks CD player, which is an important feature I would have loved to have in my car.

Great company would highly recommended, super helpful and made the entire car buying process a breeze! Fully plan on going back to West Herr Honda! Shout out to our salesman Mark!!

Compact and beautiful design and despite that it has lots of space. Fits 8. My son can take all his team mates with him to games with sports equipment.

First time buying a car in over 20+ years. Have had company cars all that time & really had no idea what it was like to buy a car these days. Went to a few dealerships & test drove some cars after spending hours researching online. Last dealer was Basil Resale Delaware. Called & spike with Rob on the phone first, he assured me the car was still there & had it pulled up in front when we got there. After test driving we met with sales rep Kire to discuss details. My experience with both of them was awesome. No pressure, no manager coming out to pressure talk us, just nice honest conversation. We left & told them we'd be in touch. After deciding we'd buy, had numerous follow-up conversations before coming back to pick up the car & every conversation was pleasant, answering all our questions & attending to details I wanted taken care of. They couldn't have been nicer or more thorough. I would definitely recommend Basil & Kire & Rob specifically. Awesome service!

This vehicle has blown me away. From the sleek design, to the spacious interior, awesome technology, and safety features. I absolutely love it and so will you!

Dave Loft was incredibly helpful and made buying my 2012 Jeep Grand Cherokee from Towne a no brainier.

We got a Pilot Elite after riding in a friends..We had a Lexus RX and wanted more space, but did not want to fork over an extra 35k to get the comparable Lexus or Acura. The Pilot has a masculine stance and has all the features that we could want for...the panoramic roofs , DVD player heated and cooled seats...even heated back captains chairs..the extra row. Large enough but not a monster. I have really been pleased...The only negatives are the radio is a little clunky with no dials. And the plastic on the interior is a little over powering at times and cheapen the otherwise lux feel of the truck. I have been really pleased.

I have been taking my 2008 Honda CR-V into Ray Laks for service since I purchased it new. The latest was for diagnostic for problems with warning lights coming on and off and the "D" light (drive light indicator) flashing. They found an extra ordinary irregular problem with the main control module. Since I am on a very limited income as a retiree, they help me with the amount it cost for the diagnostic. Nevertheless ... when and IF I am ever able to purchase a new vehicle, it will be from Ray Laks Honda.

I was able to find our family car through cars.com. It’s a great tool to use to find your ideal car. They help you custom your car down to price , style and model.

Great customer service by Adrian Bonsey. He’s very friendly qnd helpful. Would recommend him to anyone who needs services there.

This 8 passenger SUV meets all my needs and wants. It has good safety. It has a amazing exterior and a comfortable interior. I would recommend this car to families who need performance, and comfort at the same time.

Purchased a used 2015 Ford F150 2WD from Crazy Cheap Cars. After I found the truck on their well-designed website, I visited their lot and was greeted by Stephen Thweatt (great saleman BTW) who made me feel comfortable and confident from the test drive to the purchase and on thru delivery. They asked the kind of questions that someone would ask as if they were trying to make sure I was buying the right vehicle, which I found amazing. They openly discussed their business model which was not something you get at every dealership - gained my trust. Everybody there had a consistent customer focus and will tell you what they can and can't do - fair enough. Their pricing is very fair and was below NADA/KBB values. When I asked they explained everything that went into their lower price, pointing out things like slightly worn tires, scratches, etc.) so you know exactly what you're getting. I've never seen that before and appreciated the honestly. Also gave me fair value for my trade in. At delivery, everyone went out of their way to make sure we were satisfied and the mechanics went over the truck to make sure everything was right. I am a satisfied customer and will be buying again from Crazy Cheap Cars - THANKS GUYS!!!

I was so excited to finally get my first new vehicle. I have always bought Hondas, though used. The 2017 Honda Pilot was my first new one. What a disappointment! First, after only about 2 months, I could barely push the brake down hard enough—it was actually difficult to do. So had to bring it in to be fixed. Then, a few months later, the cabin starts intermittently smelling like gasoline—a pungent odor enough to make me nauseous. Again, brought it in, and Honda says “Oh, it’s just because of the type of gas we use in this climate in the winter”—they did nothing. That nauseating smell makes my garage smell like gas for days every few weeks. Plus it’s no fun driving around inhaling what feels like pungent gas fumes! Then, my hazards come on by themselves intermittently for no reason whatsoever if you put your hand anywhere near the touchscreen. So until I notice it, I’m driving with my hazards on! Then, there is a short in the wiring causing my programmable garage door button not to work. All within 2 years for a brand new vehicle. I got rid of it. So disappointing. The only positive was that I liked the new body styling compared to that ugly rectangle on wheels of the years prior!

Joshua Liddy was my service coordinator for my last two service visits to Honda. I had a new service code come up on my dashboard. He was wonderful at getting me in for service right away and testing my car to see what needed servicing. He also made arrangements for getting my extended warranty coverage on the required parts and service for the one day. He called me to let me know when my car was completed and was there to greet me and explain all of the services they completed. My car has been running super since it's last visit. Thank you Joshua Liddy for the wonderful service,

What Henry has wanted for quite some time! It has plenty of leg room and is sure to be a comfortable ride when we travel.

The people were very friendly. I would recommend this dealer to a friend. One complaint is that they didn’t call me when my car was ready, even though they said that they would. I had to call them . So basically, I was without a car for the majority of the day.

My only issue with this Honda model is .. for the price of 48,160 $ I would have like to get the cross rails on the roof rails that where on my option package and a rear cargo cover. I expected that it would come with my elite. Since I took the one in the show room I really thought it was stored in the dealership. So I called the dealer and they gave me the ear phones for the dvd system. And I call the Honda factory I ordered them at the tune of another 700+$ but very happy had I know I would have just gotten the tutoring and saved 3000$ 🤦🏽‍♂️

Adrian Bondey was my service advisor at Lia Honda when I brought my 2015 Accord in for an oil change & tire rotation. The service was completed in a timely manner & Adrian called to let me know my car was ready.

I Just bought this SUV and I love it. Very roomy and nice for a big family. Great on gas as well. I love it!

I had a problem with my remote starter, after the Techs. did their trouble scooting they found out that because I had installed a custom hood that there is a safety sensor that wasn't being engaged when the hood was down. The team had to customize the hood to engage the sensor when the hood is down. Very grateful for a job well done.

This is a good family car with all of the things you would expect from a new car but. They managed to cheapen things. Look at the carpets. Cheap !! Worst on the EXL with Nav. Interior lights. Very poor configuration and they know it. I had an older pilot. Much better interior lighting. Buttons don't light at night. So park the car and tri to find the all around door lock button. Or the fuel door release. Finally maintenance intense. Trans fluid every 30,000 miles, Transfer case another $100.00. Differential 40,000 miles drain. replace brake fluid every 60,000 miles. Cooling fluid.... Buy a HUN........ and save money.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

When we walked onto the lot, my wife looked at the vehicle, read the equipment list, and said "Buy this Vehicle!" She was right; the performance of the Honda Pilot meets "Excellent" in so many categories for several types of cars. It handles hauling materials like an SUV, handles like a sports car, and is roomier than any upscale pickup or full size vehicle I've owned.

frank belini was a great help to us in the buying of a 2019 insight touring. he had so much information to help our decision,we have been prius owners since 2006.

Have never owned a Honda automobile before. Was in the market for a bigger car/SUV due to having a toddler and doing more traveling etc. I test drove a Pilot for a week before purchasing new. After a day I was already hooked. Very smooth ride, handles excellent in the snow/winter weather, plenty of leg room and storage when the third seat is down, lots of storage compartments, gas mileage was as advertised, exterior styling updated and impressive. Overall this car is exactly what we were looking for in a larger automobile at the price point we were wanting to stay within. Without a doubt Honda has me sold. My next automobile will also be a Honda and likely a Honda Pilot!

Wesley Pernatt, was the person who assisted me that day. It was routine service of oil change. Very Helpfull and quick service. Will service the car again on this location.

The Pilot proved to be a great touring vehicle. It had great cargo capacity/accessibility. Was very competent in a variety of environments, and on many different surfaces. Fun to drive, with east entry/exit. Reasonable gas mileage.

Erik is nice sale man. He make you feel easy to dealing

The Honda Pilot is great in all weather and handles like a dream on long road trips. I highly recommend this car for anyone one who wants comfort and reliability.

Another great experience with Lisa at West Herr Buick GMC Cadillac. As we have come to expect, Lisa always asks the right questions; knows what we want and gets us a great deal. No hassles or haggling, just a pleasant experience that we always appreciate. We are and will continue to be repeat customers at this great dealership. Always worth the drive down to East Aurora from East Amherst, wouldn't go to any other Cadillac dealer.

I really appreciate this car. It has plenty of room for passengers and the driver. An SUV that drives & handles like a car. It's good on gas on the highway when you press the Eco button. Also tows a trailer with ease!! Love the right side camera! I have been stopped several times just to be asked my opinion about it...I always respond with "It's a great vehicle & I really love driving it"

Mark M is really good at what he does, went out of his way to get me a great vehicle , will return in the future,!!,

I love my pilot. This is my second one! It drives great, is reliable and is very comfortable. I would recommend this vehicle to potential buyers.

Vehicle has the space, features and AWD that I wanted. It was the right color, right seats, right price and fits all of my family needs. Children are safe and comfortable.