Used 2016 Honda Pilot for Sale in Cerritos, CA

Did an online car search and was interested in the 2015 honda civic (at that time) and Susanna Yim the internet sales manager assisted me each step. I told Susanna I would contact her when I was ready so when I contacted her we looked at all the 2016 models I was interested in (civic, fit) as well as the pre-owned vehicles. My fiancè and I then talked and decided to go for the 2016 Honda Civic LX base model. Susanna was patient and got us through the process as she was very professional. She then has finance manager who assisted us with the last step of the process. This being my first brand new car purchase Susanna did everything she can to assist from the day we purchase till now. If anyone is thinking of purchasing a car I recommend asking for Susanna as she made my car buying experience great and non-stressful

I love the gas mileage for an SUV Very comfortable to drive Very spacious and lots of leg room. 3rd row is a plus I love it!!!

SERVICE WAS EXCELLENT. VERY HAPPY I CHOSE TO COME HERE. THE COMPANY WORKED WITH ME AND GAVE ME THE BEST DEAL POSSIBLE. THANK YOU FOR YOUR SERVICE, YOU MADE ME A VERY HAPPY CUSTOMER WITH THE VEHICLE I CHOSE AND WANTED. KENNETH AND ED ARE THE BEST!!!

Compact and beautiful design and despite that it has lots of space. Fits 8. My son can take all his team mates with him to games with sports equipment.

Came in looking for a quality car, found a lot of great options. nice cars and well taken care of. Car we purchased is beautiful and in great condition. customer service is good, very nice and welcoming people.

This car has more leg room of other models I've tried. The ride is very comfortable and feels very stable going around corners. Haven't had a chance to tow with it yet.

Looking for a used car, found a great car with low miles at a great price. The process was great and fast. Great people and no hassle selling.

Totally surprised by the engine power and gas mileage. The EX-L version of the Pilot is the way to go. Stick with the 6 speed transmission and add-ons you don't need. We like the 2016 and up body mods also.

This review is for services rendered at Carson Honda on February 28th through March 8th 2017. Re: Check engine light and airbag inflator recall; customer support services provided by Erwin Mauricio and John Lee. Erwin Mauricio, Service Advisor promptly opened ticket regarding my issue and initiated the paperwork for a loaner car. Since a loaner was not available at the time of drop off, a rental car was provided as a form of goodwill for a day. Thereafter, a loaner car was provided by Honda Carson free of charge while my car was being serviced. John Lee, line technician communicated well regarding the cause of my engine light issue and advised cause. He explained the details of the cause clearly and concisely, reviewed warranty extension and listed all the parts that needed replacement. He promptly ordered parts needed (with my consent) and kept me up to date with the process. John is detailed oriented; his communication style and the quality of his work are much appreciated. My car runs LIKE NEW again! Thank you! The services rendered at Carson Honda by the teamwork effort of Erwin and John exceeds my every expectation.

I absolutely LOVE this vehicle!! I just need to get rid of a car payment for now; but I definitely will buy it again! It is the best vehicle I have ever owned! I love the newer crossover body style!

I am beyond thankful I came across DCH Gardena Honda. I knew exactly what I was looking for in a car, specifically a Honda Accord, when I began searching in early June. Long story short--I went to multiple dealerships, did my research through multiple avenues, test drove, and got incredible quotes. Unfortunately I was not given proper attention at any of the other dealerships I went to and was even told to pretend I'm color blind to settle for a car I didn't want. I knew exactly what I wanted and found that this car might not exist. I then reached outside my local area to give DCH Gardena Honda a call & salesman Kent Argue ended up answering my call. Their website said they had the exact car I was looking for & I asked him if they truly had it on their lot, & I let him know I have done my due-diligence in research, calling dealerships, visiting them, & getting quotes. I let him know what the best offer I received was & he told me he'd do what he could. I got a call back within two minutes & I was prepared for him to say they didn't have the car anymore (which I had been told from other dealerships as well). Instead Kent called me back with an even better price for the EXACT car I wanted & I told him I'd be there in an hour. Gardena isn't especially close to me so he wanted to make sure it would absolutely be there for me when I got there, & it was. When we got there all of the salesman at DCH Gardena Honda were SO nice and none of them made me feel like I was about to get swindled. All of the other dealerships we went to would leave us feeling disgusted. Not the case here at all. All of the salesmen & women we came across were so nice & very hospitable. Kent is THE BEST! He was literally the first salesman to talk to ME. He also talked to my husband, but he acknowledged that this car was for me & I was going to be the one making the decisions on this car. Respect goes such a long way. Kent not only has respect but he is also so kind & patient, makes sure your experience is as stress free as possible, & that we leave with exactly what we came there for. Which we absolutely did. I left the dealership that day with my beautiful car, a personal demonstration of everything inside my car by Kent with a walk through of every feature on the car's wheel & dash. He provided us with his cell & told us to contact him about anything & everything I needed even after leaving the dealership. Unfortunately a few days later we saw some "rail dust" on the paint of my white car (we've never owned a white car & after doing some research realized that this is common on all cars, but especially visible on white cars). However since this was a new car to me, we reached out to Kent & asked him what they can do about this. I ended up driving my car back to Gardena where Kent looked at the car, saw the "rail dust," got the manager's approval to get the car to detail where they attempted to get the rail dust removed. I was there for a little while, enjoyed the leather seats, TV, & was checked on & updated by Kent on the constant. I checked the car out 2 or 3 times & wasn't content with the results just yet, so they said the only way they & I would be happy with the results is if they do a clay bar treatment. Because this would take around 4 hours Kent personally drove me to Enterprise to get me a rental car for a day & come back. I came back the next day to find Kent personally buffing out my car. He told me he had been buffing out the last details personally for the last hour. It looked GREAT! Ultimately Kent is amazing & I couldn't be happier with our purchase from DCH Gardena Honda. I recommend you ask for Kent!

This car has nice features. Upgrade from our 2006 Honda Pilot. Hoping we will get the reliabity out of this one as we did of our last one.

I’ve been taking all 4 of Honda’s to Auto Nation in Costa Mesa and always had a great experience. Lido, the service rep has helped me over the years with all my cars and I continue to take my business there because of the staff. Great facility

The car meets all my needs but for 30 k they should add a outside temperature gage to dash board. Around 25, 30 miles per hour transmission makes a noise like you hit a rock. Honda dealer sad is normal but it sounds like a bad transmission. I own the pilot lx base model 6 speed. Overall it is a good and spacious car.

Had a really good experience. Eamahn Zahedikia was very accommodating and guided us through out our buying experience. The communication was great. Eamahn has outstanding customer service and highly recommended. Very excellent at helping getting into a vehicle that suits our son's needs.answered all our questions and quickly got back to us with good results. All I can say is: HONESTY...INTEGRITTY...RESPECT...EXCEPTIONAL CUSTOMER SERVICE...are the words that come to mind. He deserve not only a 10 but a 100 and special mention also the dealership (Norm Reeves Honda Superstore West Covina). Special thanks also to Maurice Huynh who did not leave us behind. Date of purchased: 10-06-18

Love the space , all the modern technology of the vehicle. Great value 100%. Great handling and touch screen is excellent. Can never go wrong with a Honda.

David Kim helped me through the leasing process and was always friendly and ready to answer my many questions. Would definitely recommend David for any purchase or leasing. Thanks David!

This is my second pilot. It is very comfortable to ride in, economical for the size care and very reliable. We are starting to feel we could do with a little smaller vehicle and may downsize when we trade in April.

Their current facility is small. They are moving to a bigger place, then watch them grow. Very reasonable good people sold us a good car after ours was totalled on the freeway our first day in LA on our vacation from Seattle. We really needed a break and we got it at Delux Motors.

My family has never been more comfortable in this car! My husband and my self both love driving it. Two happy kids in a car seat and a booster seat and enough room to take a friend how from school. Also still a cool look for the not so often date night lol ? over all we are beyond happy ?

Joe and Lawrence were great. Down to earth and respected me. I was the buyer (female) and they addressed me. The other Honda dealer keeps calling and is mentions me as an afterthought. Weir Canyon Honda's Joe, Lawrence, Tri, Steven, and Hoonan have all proven why they are #1 🤗🤗🤗🤗🤗?

Very comfortable spacious SUV. Hope it lasts 14 years like our last Pilot. Lots of new safety features on the 2016 like side and rear cameras.

The staff was really helpful in answering my questions about the car and tried everything so I could get the best deal for my 2014 Hyundai Tucson. Highly recommend this place for used cars.

This car meet all i need for my family. My kids love this car and it easy to understand all the features and very spacious

Sean is very courteous and knowledgeable, which made our car shopping experience a positive one. (I usually dislike talking to car salesmen and their manager as it feels like such a fake act. I mean, why can't we just get to the bottom line?) But, with Sean, I felt like we worked with someone with integrity who was truly humble throughout the process. He spent at least 20 minutes going over the various features and having me practice them so I would know the basics before driving off. (I bought the technology package so there is quite a bit to learn.)

I loved my 2010 Honda Pilot, and went looking for another. The 2016 version is amazing! The luxury of heated leather seats, auto start (perfect for our cold weather), and Bluetooth stereo has been fabulous! The all wheel drive cuts through the snowy conditions. Rear and side view cameras give me a bit of added confidence and safety while driving. Road noise is much improved from the 2010 model I loved. I was surprised to find a capless gas tank when I filled it up for the first time...it was designed like that making me wonder why this was not done years ago! This vehicle was a great choice for us, and I look forward to driving it for years to come.

Service advisor need .more training.. went to pick up extra key that was not available when I bought the car. The service advisor said to come back the next day as the shop was very busy. The finance manager tried very hard to sell extended service warranty. Consumers report magazine gives the oddysey a high rating.

is not fully loaded. its perfect for our family since it has just even to feel happy with the car. My kids love it as well since it has features they can use

Answered all questions and returned calls in a timely manner.

Drives very smooth, with great features for maneuvering turns and backing up. But lacks CD player, which is an important feature I would have loved to have in my car.

I previously posted about my bad experience at Honda of Hollywood. Today I met with Harut Karapetyan,, General Sales Manager, and have to justly modify that previous review to 4 stars---5 stars if the "bad start" had happened. Harut called me back after I left a message and we began to talk and I said I was actually driving there to see him. He met with me and listened to my story and experience, accepted criticisms and suggestions and really offered me a fair solution....part of the initial experience was my inability to gracefully exit when I felt pressured and uncomfortable....I'll own that. We also interacted with Raj in Finance and he was receptive to suggestions about improving the buyer's Finance experience. Great job guys for listening and making the appropriate resolution for both parties!

Super comfortable, Powerful, Huge space, nice mileage(20-21 mpg), very reliable SUV. It was my first car and loved it from day 1. In 2016, Honda completely changed the Pilot design to be more sleek, which is amazing. I love the big rear view mirrors, hand rest, huge space. One is bound to fall in love with the car.

Drove mini van before because of extra room,but Honda Pilot is more spacious and smoother ride with style, excellent mpg beautiful interior and exterior design premium sound system and safety equipment

I was shopping for a new family wagon online and I spoke and looked at maybe 10-15 different dealers and cars. I finaly came across STG auto online in Montclair amd called and spoke to Fady Gad. He was very helpefull and attentive quickly gave me the best price and rate. He kept very well communication with me even when he was doing research. I schedule an appointment with him and he even reserve the exact car that I wanted so that it did sell while I drove down there. Once their I met with Ed (Sales Manager) and Fady Gad. We worked out numbers and even got a lowered rate than promised over the phone. I can't thank them enough for their excellent customer service I will continue to purchase thru these guys. A++ SERVICE! THE SERNA FAM.

was a bit over priced. I am still searching for the same type vehicle. was comfortable. roomy nice features and nice look on the outside

Great place, good customer service, William L. Worked with me, he was great, no pressure service. I had an slight issue the following they. He (they-STG) group worked with me and delivered on their promise thr next day.

What can I say, this is my third Pilot. I traded my 2006 in on the 16. For me, there is no other. Go Pilot!

Great suv . I like how it handles , gas mileage . It is stylish outside and in. Great family car for family of 5*. I would purchase EXL IF BUDGET ALLOWED . Pilot is awesome . P